this was for a Mother's Day special Brunch they did. Food was great. One thing is that it's dark inside. they have two steps down to the main dining area from the bar area which is how you come in. They have no railings on either side. Even though it's only 2 steps I think for older people, dark, it's a potential fall hazzard they should address. OSHA would get them I think
VictoriaP
A wonderful experience as always. Drinks and food were good, as they are always consistent. Service was wonderful and staff are always professional, kind, and knowledgeable. Always recommend!
Robin H.
First time at the Salem location. Attended a retirement seminar for a free (to me) meal. Service was so slow most of the 25 or so folks in attendance had finished their entrees before the sides arrived waited for an additional hour before deserts (packaged to go, no less) were brought to the table! Had I not been enjoying chatting with another guest I would have left long before it was brought out. Certainly would have been sorely disappointed (as well as inconvenienced) had I been picking up the check
DeniseP
The filet and lobster were exquisite, and the best onion rings I've ever had in my life. They were so delicious, along with the onion rings, my husband halved his 10 oz filet and I halved my 7 oz filet to save for tomorrow's lunch and to also save room for Bananas Foster and coffee. Unfortunately, our to-go box never made it back to our table. Perhaps they hitchhiked in another person's to-go bag. Of course, things happen, and we certainly appreciated the replacement gift card we were given, but certainly would have rather had our delicious food.
It was such a surprise to receive an email advertisement from Frankie Rowland's of its presence in Salem and Roanoke. We had been frustrated with the lack of fine dining in Blacksburg, where our daughter attends VT. The caliber of service and great food left us impressed. We plan to return on our next trip to the area.
ShannonB
Nice ambience, service was great and very attentive. This is a place to go for a very special occasion and be ready to spend ALOT of money. Everything is a la carte, the steaks come with nothing, and sides are family style, I would say a very small family get a very small taste. I would have given it a higher rating, but the price was so high I couldn't.
Zach Hartwell
I have to say, first time visiting the Salem Frankie’s. Natalie was absolutely stellar, she was extremely responsive and extremely attentive. The food was stellar, and the way it was plated was exceptional. I highly recommend this Frankie’s location, and make sure to ask for Natalie.
Atmosphere: 4
Food: 5
Service: 5
Tamie M.
Good, drinks, service, and respectful ness is beyond this word . The steak with how it is cooked is brilliant!
Sam Crockett
Classic steakhouse atmosphere with excellent entrees and service. Our head waitress (Tracy) was very professional. There were plenty of waitstaff on our service team and they worked well together. My wife and mother-in-law both had the seafood special (sea bass in a delicate cognac sauce) while I enjoyed the 20 oz Ribeye. The sea bass was delicious and my steak was perfectly prepared. The ribeye marbling ran deep giving an extra burst of intense flavor with nearly every bite. The fat was not at all gristly-just melt in your mouth indulgence. Our table of 3 shared two generously portioned sides (brussel sprouts and asparagus). We could have easily shared one side and been satisfied. We skipped the appetizers, salads, and desserts - so can not comment on them other than to say that the selections were tempting. We visit Salem frequently to see family and are delighted to see such a quality restaurant thriving here. We will definitely visit again when we return.
Atmosphere: 5
Food: 5
Service: 5
StephanieM
Atmosphere is lovely. Staff is super attentive. Food was super salty. We had the special fish. ( sea bass) The sauce was delicious, but salty. The table next to us order steaks . They waited an hour to be served and they were complaining again of their food being too salty. Maybe the chef was just heavy handed last night. Extensive drink menu. Love their martinis.
I was disappointed in our meal. Really over cook. But staff was on it when I made made them aware of the kitchen errors. The cavatappi and cheese had too much oil or butter. For a steakhouse, I can't grasp how you can overcook a medium rare steak. To med well.
chez m
Great service, great atmosphere, food was good. I really like the location. Parking is very
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesecake and Bread Pudding
TimothyC
Beautiful dining room and bar area. Excellent service matched only by their amazing cowboy ribeye steak and carrots with bacon jam. Excellent wine list and a great old fashioned. I will definitely return the next time I am in town.
EAWW
Loved the atmosphere and probably one of the best service experiences we've had. But the food was very disappointing. My son's steak was so salty he literally couldn't eat it. Mine was similar but a much thicker cut so I just cut some of mine away. I ordered a medium but the center of my steak was extremely raw. My daughter did have the Chilean Sea Bass and it was outstanding causing us all to wish we'd ordered that! I would recommend but give friend's my caution.
David
The meal was delicious. My wife and I shared a mushroom and tasty crabcake appetizer, then I had a 7 oz steak and she had the fish special, and we shared a bananas Foster dessert. The steak was excellent, although very salty. Overall a very nice meal, but with a hefty price tag of almost $200 including tax and tip, without any drinks
this was for a Mother's Day special Brunch they did. Food was great. One thing is that it's dark inside. they have two steps down to the main dining area from the bar area which is how you come in. They have no railings on either side. Even though it's only 2 steps I think for older people, dark, it's a potential fall hazzard they should address. OSHA would get them I think
A wonderful experience as always. Drinks and food were good, as they are always consistent. Service was wonderful and staff are always professional, kind, and knowledgeable. Always recommend!
First time at the Salem location. Attended a retirement seminar for a free (to me) meal. Service was so slow most of the 25 or so folks in attendance had finished their entrees before the sides arrived waited for an additional hour before deserts (packaged to go, no less) were brought to the table! Had I not been enjoying chatting with another guest I would have left long before it was brought out. Certainly would have been sorely disappointed (as well as inconvenienced) had I been picking up the check
The filet and lobster were exquisite, and the best onion rings I've ever had in my life. They were so delicious, along with the onion rings, my husband halved his 10 oz filet and I halved my 7 oz filet to save for tomorrow's lunch and to also save room for Bananas Foster and coffee. Unfortunately, our to-go box never made it back to our table. Perhaps they hitchhiked in another person's to-go bag. Of course, things happen, and we certainly appreciated the replacement gift card we were given, but certainly would have rather had our delicious food.
It was such a surprise to receive an email advertisement from Frankie Rowland's of its presence in Salem and Roanoke. We had been frustrated with the lack of fine dining in Blacksburg, where our daughter attends VT. The caliber of service and great food left us impressed. We plan to return on our next trip to the area.
Nice ambience, service was great and very attentive. This is a place to go for a very special occasion and be ready to spend ALOT of money. Everything is a la carte, the steaks come with nothing, and sides are family style, I would say a very small family get a very small taste. I would have given it a higher rating, but the price was so high I couldn't.
I have to say, first time visiting the Salem Frankie’s. Natalie was absolutely stellar, she was extremely responsive and extremely attentive. The food was stellar, and the way it was plated was exceptional. I highly recommend this Frankie’s location, and make sure to ask for Natalie.
Atmosphere: 4
Food: 5
Service: 5
Good, drinks, service, and respectful ness is beyond this word . The steak with how it is cooked is brilliant!
Classic steakhouse atmosphere with excellent entrees and service. Our head waitress (Tracy) was very professional. There were plenty of waitstaff on our service team and they worked well together. My wife and mother-in-law both had the seafood special (sea bass in a delicate cognac sauce) while I enjoyed the 20 oz Ribeye. The sea bass was delicious and my steak was perfectly prepared. The ribeye marbling ran deep giving an extra burst of intense flavor with nearly every bite. The fat was not at all gristly-just melt in your mouth indulgence. Our table of 3 shared two generously portioned sides (brussel sprouts and asparagus). We could have easily shared one side and been satisfied. We skipped the appetizers, salads, and desserts - so can not comment on them other than to say that the selections were tempting. We visit Salem frequently to see family and are delighted to see such a quality restaurant thriving here. We will definitely visit again when we return.
Atmosphere: 5
Food: 5
Service: 5
Atmosphere is lovely. Staff is super attentive. Food was super salty. We had the special fish. ( sea bass) The sauce was delicious, but salty. The table next to us order steaks . They waited an hour to be served and they were complaining again of their food being too salty. Maybe the chef was just heavy handed last night. Extensive drink menu. Love their martinis.
Restaurantji Recommends
I was disappointed in our meal. Really over cook. But staff was on it when I made made them aware of the kitchen errors. The cavatappi and cheese had too much oil or butter. For a steakhouse, I can't grasp how you can overcook a medium rare steak. To med well.
Great service, great atmosphere, food was good. I really like the location. Parking is very
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheesecake and Bread Pudding
Beautiful dining room and bar area. Excellent service matched only by their amazing cowboy ribeye steak and carrots with bacon jam. Excellent wine list and a great old fashioned. I will definitely return the next time I am in town.
Loved the atmosphere and probably one of the best service experiences we've had. But the food was very disappointing. My son's steak was so salty he literally couldn't eat it. Mine was similar but a much thicker cut so I just cut some of mine away. I ordered a medium but the center of my steak was extremely raw. My daughter did have the Chilean Sea Bass and it was outstanding causing us all to wish we'd ordered that! I would recommend but give friend's my caution.
The meal was delicious. My wife and I shared a mushroom and tasty crabcake appetizer, then I had a 7 oz steak and she had the fish special, and we shared a bananas Foster dessert. The steak was excellent, although very salty. Overall a very nice meal, but with a hefty price tag of almost $200 including tax and tip, without any drinks