Waiter was attentive and we had fast service but the food was absolutely flavorless. The salsa tasted like ketchup, the chips were kind of stale. I got a burrito bowl with steak that tasted like nothing. My partner’s enchiladas were disappointing as well. The chicken looked and tasted like it was boiled in tap water. Decor was nice but the dining room was loud and chaotic. We paid for our drinks and left. I hate leaving bad reviews but I just can’t justify paying $16 for what I got.
Atmosphere: 3
Food: 1
Service: 5
Anthony Carson
If you are looking for a place to dine and get good service this is not the place! I googled Mexican restaurants and saw this place had a 4.5 star rating and was near me so I dared to venture in. Google said they closed at 10pm and I arrived at 9:20pm. When I arrived i noticed people wiping things down in an effort to close which is never a good sign. I had 40 minutes to order and dine so I didn't see any issue with dining in. I ordered guacamole and was told that they had already cleaned the cart so I could not have any. I was disappointed as it was only 9:25pm. I then ordered cheese dip instead which was extremely runny and pretty much flavorless. For dinner I ordered fajitas Texanas and an extra order of rice and beans and a side of sour cream. The food was decent and I finished my meal at 9:55pm. I asked for a box for the small amount of food that remained and ordered a piece of flan. The waitress told me NO we close at 9:45pm, giggled and walked off. When she came back with the box I told her that the internet says they close at 10pm and she said a NO we close at 9:45pm. At this point I asked to speak to a manager. The manager was actually very professional. I explained I had been denied guacamole and flan due to his employees wanting to leave early and if they were not going to provide proper service after 9pm then they should close earlier. Needless to say I was not happy with my experience and I will not be going back. I warn any one going there late (9pm or later) you will not get good service or be able to order from the full menu. They will only serve you what they want to serve you which in my experience was very limited as I was denied 2 of the 4 things I tried to order. Honestly the best part of this experience was their sweet tea which was amazing! It tasted like my grandmother made it! My check for 1 person was $40.42 and i couldn't even get a piece of flan! Honestly how hard is it to put a peice of flan on a plate? There is nothing to cook and it take like 2 minutes to eat! This whole experience was fairly poor and I do not recommend anyone wasting their time or hard earned money!
Atmosphere: 1
Food: 1
Service: 1
sheng wei
Amazing ?Good food Good price
Atmosphere: 4
Food: 5
Service: 5
David Barnhardt
Service was Great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Norm Enriquez
Enjoyed a Pacifico with complimentary chips and salsa. Attentive bartender and great service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips and Salsa
Marian Robinson
This has always been one of my favorite restaurants in the Richmond/Henrico area. The food has always been good. I moved from there in 2016. Came back to visit last week. I wasn't sure if things had changed since the pandemic, but it was just as good as before!
Atmosphere: 5
Food: 5
Service: 5
Sheri Petteys
This is always a pleasure. Great service and great food!!!
Atmosphere: 5
Food: 5
Service: 5
Sandra Phillips
I love this restaurant but for the first time, after they seated me no waiter came to take my order for over 20 minutes not even my drink order. Finally the host that seated me took my order. As usual the food was delicious! This was the first time in almost 20 years of going there that I had problem. I will continue to go back when I'm in the area. Their fajitas are awesome!
Atmosphere: 5
Food: 5
Service: 1
Alyssa Pace
Ordered Online - I WAS EXPECTING MEXICAN FOOD.This is not mexican food. Seriously. I ordered quesabirria Tacos, and got flour tortillas and steak pieces with white American cheese slapped on it. The consume for the taco was beef broth with oil. Taste just like the beef knorr with oil in it. That's it.This is okay for people that don't know what real Mexican food is. Simple. If you don't like corn tortillas, come here. I paid $40 for these two things. "Chicken Quesadilla" & "Quesabirria Tacos"
Food: 1
Recommended dishes: Chips and Salsa
Burton Family
Extremely overpriced. Quality of food was ok, but quantity was not. Small portions with a large price tag. Service was not that impressive either. Won’t go back.
Very delicious food in this restaurantAnd excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas de Pollo A la Mexicana, Carne Asada
Ryan Wagner
This is nearly $20 after tax.
Atmosphere: 5
Food: 1
Service: 1
Alanne Saunders
Underwhelming food. I live in California so maybe my bar is a little high but the food was not of quality. The service matches the subpar food. Ramon was my server came in around 3 and was seated. I waited and had to flag down the host for water refill as Ramon seemed busy tending to the 2 tables in the restaurant. When my water was brought back I asked the host to ask him for my receipt as I wasn’t getting tended to so I wanted to pay for my food . He assured me and as he was assuring me Ramon came up and agreed as he told him in front of me. After about ten minutes I walked up to the manager and expressed I didn’t get my check and had told 2 people 2 times. I explained I used to be a server therefore I am very understanding however the service was unacceptable. Very dismissive he kept assuring me it wasn’t like him and never apologized for the service I received instead he kept challenging my events even noting Ramon told him I was on the phone so he didn’t check on me. Instead of just apologizing for my experience the manager indirectly invalidated my experience as well as the chain of events . If you are looking for authentic Mexican cuisine u will be disappointed. It is mediocre at absolute best.
Atmosphere: 3
Food: 1
Service: 1
Trey&Dee Davis
Our food was bland. The waitress would bring everything so fast and run off. We couldn't even ask a question they would come and run away so quickly. Queso Cheese sauce was like water! We were very disappointed with our food and drive by service.
Waiter was attentive and we had fast service but the food was absolutely flavorless. The salsa tasted like ketchup, the chips were kind of stale. I got a burrito bowl with steak that tasted like nothing. My partner’s enchiladas were disappointing as well. The chicken looked and tasted like it was boiled in tap water. Decor was nice but the dining room was loud and chaotic. We paid for our drinks and left. I hate leaving bad reviews but I just can’t justify paying $16 for what I got.
Atmosphere: 3
Food: 1
Service: 5
If you are looking for a place to dine and get good service this is not the place! I googled Mexican restaurants and saw this place had a 4.5 star rating and was near me so I dared to venture in. Google said they closed at 10pm and I arrived at 9:20pm. When I arrived i noticed people wiping things down in an effort to close which is never a good sign. I had 40 minutes to order and dine so I didn't see any issue with dining in. I ordered guacamole and was told that they had already cleaned the cart so I could not have any. I was disappointed as it was only 9:25pm. I then ordered cheese dip instead which was extremely runny and pretty much flavorless. For dinner I ordered fajitas Texanas and an extra order of rice and beans and a side of sour cream. The food was decent and I finished my meal at 9:55pm. I asked for a box for the small amount of food that remained and ordered a piece of flan. The waitress told me NO we close at 9:45pm, giggled and walked off. When she came back with the box I told her that the internet says they close at 10pm and she said a NO we close at 9:45pm. At this point I asked to speak to a manager. The manager was actually very professional. I explained I had been denied guacamole and flan due to his employees wanting to leave early and if they were not going to provide proper service after 9pm then they should close earlier. Needless to say I was not happy with my experience and I will not be going back. I warn any one going there late (9pm or later) you will not get good service or be able to order from the full menu. They will only serve you what they want to serve you which in my experience was very limited as I was denied 2 of the 4 things I tried to order. Honestly the best part of this experience was their sweet tea which was amazing! It tasted like my grandmother made it! My check for 1 person was $40.42 and i couldn't even get a piece of flan! Honestly how hard is it to put a peice of flan on a plate? There is nothing to cook and it take like 2 minutes to eat! This whole experience was fairly poor and I do not recommend anyone wasting their time or hard earned money!
Atmosphere: 1
Food: 1
Service: 1
Amazing ?Good food Good price
Atmosphere: 4
Food: 5
Service: 5
Service was Great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Enjoyed a Pacifico with complimentary chips and salsa. Attentive bartender and great service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips and Salsa
This has always been one of my favorite restaurants in the Richmond/Henrico area. The food has always been good. I moved from there in 2016. Came back to visit last week. I wasn't sure if things had changed since the pandemic, but it was just as good as before!
Atmosphere: 5
Food: 5
Service: 5
This is always a pleasure. Great service and great food!!!
Atmosphere: 5
Food: 5
Service: 5
I love this restaurant but for the first time, after they seated me no waiter came to take my order for over 20 minutes not even my drink order. Finally the host that seated me took my order. As usual the food was delicious! This was the first time in almost 20 years of going there that I had problem. I will continue to go back when I'm in the area. Their fajitas are awesome!
Atmosphere: 5
Food: 5
Service: 1
Ordered Online - I WAS EXPECTING MEXICAN FOOD.This is not mexican food. Seriously. I ordered quesabirria Tacos, and got flour tortillas and steak pieces with white American cheese slapped on it. The consume for the taco was beef broth with oil. Taste just like the beef knorr with oil in it. That's it.This is okay for people that don't know what real Mexican food is. Simple. If you don't like corn tortillas, come here. I paid $40 for these two things. "Chicken Quesadilla" & "Quesabirria Tacos"
Food: 1
Recommended dishes: Chips and Salsa
Extremely overpriced. Quality of food was ok, but quantity was not. Small portions with a large price tag. Service was not that impressive either. Won’t go back.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
Very delicious food in this restaurantAnd excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas de Pollo A la Mexicana, Carne Asada
This is nearly $20 after tax.
Atmosphere: 5
Food: 1
Service: 1
Underwhelming food. I live in California so maybe my bar is a little high but the food was not of quality. The service matches the subpar food. Ramon was my server came in around 3 and was seated. I waited and had to flag down the host for water refill as Ramon seemed busy tending to the 2 tables in the restaurant. When my water was brought back I asked the host to ask him for my receipt as I wasn’t getting tended to so I wanted to pay for my food . He assured me and as he was assuring me Ramon came up and agreed as he told him in front of me. After about ten minutes I walked up to the manager and expressed I didn’t get my check and had told 2 people 2 times. I explained I used to be a server therefore I am very understanding however the service was unacceptable. Very dismissive he kept assuring me it wasn’t like him and never apologized for the service I received instead he kept challenging my events even noting Ramon told him I was on the phone so he didn’t check on me. Instead of just apologizing for my experience the manager indirectly invalidated my experience as well as the chain of events . If you are looking for authentic Mexican cuisine u will be disappointed. It is mediocre at absolute best.
Atmosphere: 3
Food: 1
Service: 1
Our food was bland. The waitress would bring everything so fast and run off. We couldn't even ask a question they would come and run away so quickly. Queso Cheese sauce was like water! We were very disappointed with our food and drive by service.
Atmosphere: 3
Food: 1
Service: 2
Awesome place to
Atmosphere: 5
Food: 5
Service: 5