Very nice, clean and ADA-friendly. Friendly and obliging employees always make for a pleasant atmosphere where all feel welcome and comfortable. I got a Lavender Oatmilk Chill with Dragon Fruit and a slice of Banana Walnut bread while my companion chose a Carmel Macchiato. All was excellent and made with care and attention paid to special requests.
Welsy B.
May I suggest you guys add more people to the afternoon shifts. I come here a lot on the am and have started to drop in around 3-5ish. There's always two People working with lots of people waiting. I waited so long one day I just asked for a refund. This is a nice store with great workers and it's usually clean. Very convenient on the way to my office. But man!!! Please hire so more workers. Also because there not enough workers they sometimes have an attitude when you ask for your order which I understand (but it's not nice to take it out on us) bc they are short staffed.
Dave1796
Excellent and Friendly Staff! Delicious Coffees! My wife and I love this Starbucks, primarily for the friendly and kind staff. The coffee is always excellent too. We enjoy this shop. They are good for our neighborhood. We highly recommend them.
Abdellah
Asma always gives the best service. Thank
Atmosphere: 5
Food: 5
Service: 5
Ash Fisher
I came to this Starbucks this morning and placed a mobile order. The app informed me there would be a wait as there was an influx in orders. I witnessed some of the rudest customers berating baristas while they were doing their best to get in store and mobile orders through. I want to compliment the baristas at this location for showing gracefullness and professionalism in the presence of some very rude people. You all are the real MVPs!
Atmosphere: 5
Food: 5
Service: 5
Kristi R.
This store does a good job of having my drinks ready and well made when I arrive, when is so important when I need more caffeine to get through my day.
Bella B
Great service here, usually very quick to get our drinks ready and they always taste great. Very nice place I come here all the time with friends.
Suliman Ahmed
Quick and fast service, love it.
Leda C.
I didn't write a review before, but this is the second time where a soy latte was ordered and got one with a different kind of milk instead (it was picked up by a friend--I'm disabled). Last time it was skim milk and I could not drink it because I'm lactose intolerant. This time it was almond milk, which was not what I wanted but was tolerable, but had I had a nut allergy, it could have been life-threatening. I know the baristas are under a lot of pressure, but if they're going on what they think they heard instead of what's on the label, why bother with the labels at all? It doesn't exactly inspire confidence in their ability to provide the drink that I ordered. It makes me think twice about patronizing this particular Starbucks, that's for sure.
Yousef Morcos
My coffee was over usual standardsThank you Tahmina ❤️
So quick, and so delicious today! I've been working on customizing my own favorite drink at Starbucks and I think I've got it perfect today! I highly recommend ordering a: Large Carmel Crunch Frappuccino +Line the cup with caramel +Breve +Extra Whip +Extra Caramel Drizzle +Extra Caramel Crunch 8 pumps of dark caramel sauce and be sure to get a spoon and eat it like a Frostie from Wendy's :) Super Delicious! (If you pay with points it's free!)
Christian L.
Awesome Starbucks. Excellent layout. Fun and well-AC'd tables for relaxing. Friendly and like-clock-work-mixing busy baristas that pick up conversations, when they aren't swamped. The drinks here are always the same. Top notch. Top shelf. Top grade. Top flavors! Outside there are a few small square tables to chill and relax around. My girl says: "Don't you think this Starbucks is awesome?" I do. I'm a repeat customer here all the time - and so are a whole bunch of other Springfield-ites who are in the know that this Starbucks is greatest. Review: 5
S M
Very nice young adults and friendly too very good drinks always done perfect
ROXANNE WARNER
Came to this Starbucks and was told they do not do the rewards program. But in the picture below is a picture of their counter. I asked the person hWhy does it say you do them... Her reply was I dont know, I was told to tell customers we do not do the rewards... I've only been here a month. I bought a Iced Vanilla Latte, which I've been buying for years and it has never looked like this. Tastes like burnt coffee. I will never go back to this location. It took me 30 minutes to get 2 drinks and a croissant and I was the only one there. I will not return to this location.
Lowkey Beast
customer service was great, and drinks were great + fast. Loved my drawing on my cup. Made my day for sure!
Very nice, clean and ADA-friendly. Friendly and obliging employees always make for a pleasant atmosphere where all feel welcome and comfortable. I got a Lavender Oatmilk Chill with Dragon Fruit and a slice of Banana Walnut bread while my companion chose a Carmel Macchiato. All was excellent and made with care and attention paid to special requests.
May I suggest you guys add more people to the afternoon shifts. I come here a lot on the am and have started to drop in around 3-5ish. There's always two People working with lots of people waiting. I waited so long one day I just asked for a refund. This is a nice store with great workers and it's usually clean. Very convenient on the way to my office. But man!!! Please hire so more workers. Also because there not enough workers they sometimes have an attitude when you ask for your order which I understand (but it's not nice to take it out on us) bc they are short staffed.
Excellent and Friendly Staff! Delicious Coffees! My wife and I love this Starbucks, primarily for the friendly and kind staff. The coffee is always excellent too. We enjoy this shop. They are good for our neighborhood. We highly recommend them.
Asma always gives the best service. Thank
Atmosphere: 5
Food: 5
Service: 5
I came to this Starbucks this morning and placed a mobile order. The app informed me there would be a wait as there was an influx in orders. I witnessed some of the rudest customers berating baristas while they were doing their best to get in store and mobile orders through. I want to compliment the baristas at this location for showing gracefullness and professionalism in the presence of some very rude people. You all are the real MVPs!
Atmosphere: 5
Food: 5
Service: 5
This store does a good job of having my drinks ready and well made when I arrive, when is so important when I need more caffeine to get through my day.
Great service here, usually very quick to get our drinks ready and they always taste great. Very nice place I come here all the time with friends.
Quick and fast service, love it.
I didn't write a review before, but this is the second time where a soy latte was ordered and got one with a different kind of milk instead (it was picked up by a friend--I'm disabled). Last time it was skim milk and I could not drink it because I'm lactose intolerant. This time it was almond milk, which was not what I wanted but was tolerable, but had I had a nut allergy, it could have been life-threatening. I know the baristas are under a lot of pressure, but if they're going on what they think they heard instead of what's on the label, why bother with the labels at all? It doesn't exactly inspire confidence in their ability to provide the drink that I ordered. It makes me think twice about patronizing this particular Starbucks, that's for sure.
My coffee was over usual standardsThank you Tahmina ❤️
Restaurantji Recommends
So quick, and so delicious today! I've been working on customizing my own favorite drink at Starbucks and I think I've got it perfect today! I highly recommend ordering a: Large Carmel Crunch Frappuccino +Line the cup with caramel +Breve +Extra Whip +Extra Caramel Drizzle +Extra Caramel Crunch 8 pumps of dark caramel sauce and be sure to get a spoon and eat it like a Frostie from Wendy's :) Super Delicious! (If you pay with points it's free!)
Awesome Starbucks. Excellent layout. Fun and well-AC'd tables for relaxing. Friendly and like-clock-work-mixing busy baristas that pick up conversations, when they aren't swamped. The drinks here are always the same. Top notch. Top shelf. Top grade. Top flavors! Outside there are a few small square tables to chill and relax around. My girl says: "Don't you think this Starbucks is awesome?" I do. I'm a repeat customer here all the time - and so are a whole bunch of other Springfield-ites who are in the know that this Starbucks is greatest. Review: 5
Very nice young adults and friendly too very good drinks always done perfect
Came to this Starbucks and was told they do not do the rewards program. But in the picture below is a picture of their counter. I asked the person hWhy does it say you do them... Her reply was I dont know, I was told to tell customers we do not do the rewards... I've only been here a month. I bought a Iced Vanilla Latte, which I've been buying for years and it has never looked like this. Tastes like burnt coffee. I will never go back to this location. It took me 30 minutes to get 2 drinks and a croissant and I was the only one there. I will not return to this location.
customer service was great, and drinks were great + fast. Loved my drawing on my cup. Made my day for sure!