This location will ring you up for a medium without asking you what size you want. Extremely shady business practice.practices.Edit: also no straw with the drink.
Atmosphere: 3
Food: 5
Service: 1
Karen Parks
The crew is great! Foods great. Always pleasant experience! Thank you staff. U guys are awesome!
Atmosphere: 5
Food: 5
Service: 5
Jay Cool
As a frequent diner at the Wendy's on Loisdale Road, I can confidently say that this is one of the best fast-food experiences I've had. From the moment you walk through the doors, the restaurant exudes a welcoming and well-maintained atmosphere.The staff at this Wendy's location is truly exceptional. The employees are always friendly, efficient, and attentive to customers' needs. They greet you with a smile, take your order promptly, and ensure that your dining experience is as smooth and pleasant as possible. I've been impressed by their ability to handle even the busiest of lunch rushes without compromising the quality of service.But the real star of the show is the food. Wendy's is known for its fresh, high-quality ingredients, and this location upholds that reputation with every meal. The burgers are always cooked to perfection, with juicy patties and perfectly toasted buns. The fries are crispy on the outside and fluffy on the inside, and the salads are fresh and flavorful. Even the simple items, like the classic Frosty dessert, are executed exceptionally well.What sets this Wendy's apart, though, is the attention to cleanliness and organization. The dining area is always spotless, with tables wiped down and floors swept regularly. The kitchen appears to be meticulously maintained, and you can tell that the staff takes pride in the presentation and quality of the food they serve.Overall, the Wendy's on Loisdale Road is a shining example of what a fast-food restaurant should be. With its delicious menu, outstanding customer service, and impeccable attention to detail, it has become a go-to destination for both quick meals and leisurely lunches. If you're in the Springfield area, I highly recommend stopping by and experiencing the excellence for yourself.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, 10 PC Nuggets Combo, Jr Bacon Cheeseburger, Cheese Fries, Oatmeal Bar
Darlene Futch
I had the best single burger! Everything on it was very fresh, including the bun. Also tried the new orange Creamsicle frosty & it didn't disappoint. Employees in the drive thru were friendly. Great experience!
Food: 5
Service: 5
Recommended dishes: Burger, Wendy's Hot & Crispy Fries
GuyWithACameraNJ
Friendly staff but a long wait for simple food.
Atmosphere: 4
Food: 4
Service: 3
Jason Burke
Traveling from Maine to Virgina we needed a quick place close to highway to eat. This was probably the cleanest Wendy's we had ever been too. Staff was super friendly and helpful and food was good as always.
Atmosphere: 5
Food: 5
Service: 5
Jimmy Vo
I’ve gone here a couple of times whenever I’m craving some Wendy’s, and I must say that I’m impressed!I order through the app and get to the store in around 10 minutes, and each time I get here my food is ready or will be ready shortly after I arrive.The food is good, especially the fries when they are served hot and fresh. I typically wouldn’t recommend the fries since I used to order Wendy’s through delivery, but ordering in store or pick-up is much better since the fries are not cold.The customer service was excellent when I came here for Lent. The employee asked if anyone had a mobile order, which I did and she gave me my order immediately after I told her my name. Her attitude was great and welcoming!The lobby is always spacious and clean, good presentation. There is also a nice “campfire” area if you just want to sit and relax.Overall, I would recommend going here for a quick bite or dining in with family and friends!
Kenneth Asbury
Talk about inflation, a Dave's single costs over $11. Has Wendy's started surge pricing already?
Atmosphere: 3
Food: 3
Service: 3
Sasha Cadavid
I only eat wendy's for road trips so I was looking forward to it but I was very disappointed. Slow service so that delayed my ride. Also I wanted a cheeseburger biggie bag. They said they only had jr bacon so I told them i'll just take a regular cheeseburger, fries, and nuggets. It ended up being around $9. I figured maybe it's just cause they got me a burger from the combo meals. I started eating on the drive and there were no nuggets, the cheeseburger I think was the smallest I've seen at wendy's. On top of that I was eating mostly bread cause there was barely any meat. I'm not expecting anything big, I know it's fast food but even for wendy's it was disappointing. The fries were good but I also forgot to ask for sauce. I'm pretty sure they always ask me but not here. Only meal in 9 hours so i'm definitely hangry writing this review
Requested one of my meals in a separate bag. Didn’t get a separate bag and the wrong sandwich.
Atmosphere: 2
Food: 3
Service: 1
chris m.
store closes at 1:30, I got here at 1:10, placed my order & waited for over 20 minutes just for them to say they cannot open the window. Really disappointed with this service, cashier just laughed at me and left. I had to cancel my order.
Paula L
The restaurant was clean. The order was prepared as requested and the food was good. I like the design of the building where the access to the bathroom is separated from the restaurant which cuts down on people walking past you while you're eating, just to go to the bathroom.
This location will ring you up for a medium without asking you what size you want. Extremely shady business practice.practices.Edit: also no straw with the drink.
Atmosphere: 3
Food: 5
Service: 1
The crew is great! Foods great. Always pleasant experience! Thank you staff. U guys are awesome!
Atmosphere: 5
Food: 5
Service: 5
As a frequent diner at the Wendy's on Loisdale Road, I can confidently say that this is one of the best fast-food experiences I've had. From the moment you walk through the doors, the restaurant exudes a welcoming and well-maintained atmosphere.The staff at this Wendy's location is truly exceptional. The employees are always friendly, efficient, and attentive to customers' needs. They greet you with a smile, take your order promptly, and ensure that your dining experience is as smooth and pleasant as possible. I've been impressed by their ability to handle even the busiest of lunch rushes without compromising the quality of service.But the real star of the show is the food. Wendy's is known for its fresh, high-quality ingredients, and this location upholds that reputation with every meal. The burgers are always cooked to perfection, with juicy patties and perfectly toasted buns. The fries are crispy on the outside and fluffy on the inside, and the salads are fresh and flavorful. Even the simple items, like the classic Frosty dessert, are executed exceptionally well.What sets this Wendy's apart, though, is the attention to cleanliness and organization. The dining area is always spotless, with tables wiped down and floors swept regularly. The kitchen appears to be meticulously maintained, and you can tell that the staff takes pride in the presentation and quality of the food they serve.Overall, the Wendy's on Loisdale Road is a shining example of what a fast-food restaurant should be. With its delicious menu, outstanding customer service, and impeccable attention to detail, it has become a go-to destination for both quick meals and leisurely lunches. If you're in the Springfield area, I highly recommend stopping by and experiencing the excellence for yourself.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, 10 PC Nuggets Combo, Jr Bacon Cheeseburger, Cheese Fries, Oatmeal Bar
I had the best single burger! Everything on it was very fresh, including the bun. Also tried the new orange Creamsicle frosty & it didn't disappoint. Employees in the drive thru were friendly. Great experience!
Food: 5
Service: 5
Recommended dishes: Burger, Wendy's Hot & Crispy Fries
Friendly staff but a long wait for simple food.
Atmosphere: 4
Food: 4
Service: 3
Traveling from Maine to Virgina we needed a quick place close to highway to eat. This was probably the cleanest Wendy's we had ever been too. Staff was super friendly and helpful and food was good as always.
Atmosphere: 5
Food: 5
Service: 5
I’ve gone here a couple of times whenever I’m craving some Wendy’s, and I must say that I’m impressed!I order through the app and get to the store in around 10 minutes, and each time I get here my food is ready or will be ready shortly after I arrive.The food is good, especially the fries when they are served hot and fresh. I typically wouldn’t recommend the fries since I used to order Wendy’s through delivery, but ordering in store or pick-up is much better since the fries are not cold.The customer service was excellent when I came here for Lent. The employee asked if anyone had a mobile order, which I did and she gave me my order immediately after I told her my name. Her attitude was great and welcoming!The lobby is always spacious and clean, good presentation. There is also a nice “campfire” area if you just want to sit and relax.Overall, I would recommend going here for a quick bite or dining in with family and friends!
Talk about inflation, a Dave's single costs over $11. Has Wendy's started surge pricing already?
Atmosphere: 3
Food: 3
Service: 3
I only eat wendy's for road trips so I was looking forward to it but I was very disappointed. Slow service so that delayed my ride. Also I wanted a cheeseburger biggie bag. They said they only had jr bacon so I told them i'll just take a regular cheeseburger, fries, and nuggets. It ended up being around $9. I figured maybe it's just cause they got me a burger from the combo meals. I started eating on the drive and there were no nuggets, the cheeseburger I think was the smallest I've seen at wendy's. On top of that I was eating mostly bread cause there was barely any meat. I'm not expecting anything big, I know it's fast food but even for wendy's it was disappointing. The fries were good but I also forgot to ask for sauce. I'm pretty sure they always ask me but not here. Only meal in 9 hours so i'm definitely hangry writing this review
Atmosphere: 3
Food: 1
Service: 1
Went through drive-thru. Food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
Restaurantji Recommends
Thank you Khan for great customer service!
Service: 5
Requested one of my meals in a separate bag. Didn’t get a separate bag and the wrong sandwich.
Atmosphere: 2
Food: 3
Service: 1
store closes at 1:30, I got here at 1:10, placed my order & waited for over 20 minutes just for them to say they cannot open the window. Really disappointed with this service, cashier just laughed at me and left. I had to cancel my order.
The restaurant was clean. The order was prepared as requested and the food was good. I like the design of the building where the access to the bathroom is separated from the restaurant which cuts down on people walking past you while you're eating, just to go to the bathroom.
My order is WRONG AGAIN drive thru!!!
Atmosphere: 2
Food: 2
Service: 2