Before going to Scream Loco, we decided to eat at the Eatery. I went to Sbarro. I ordered a side of meatballs in marinara sauce. It came with two meatballs. It was served in a foil container. I couldn't believe that it cost $5.99.
alex cypcar
This is the first time I've had the opportunity to try Sbarro even though I've been to multiple different malls with Sbarros in themThe staff at the Dulles Mall location were very friendly and polite and seemed to maintain a positive attitude even though they were very busy. We ordered 2 of the XL NY style slices and they were very very good. I love the fresh crispness of the dough throughout the slice and the ingredients were fresh as well.I dont know if you can order Sbarros "by the pizza" instead of "by the slice" but I'll definitely be a regular if you can
Atmosphere: 5
Food: 5
Service: 5
Samantha C.
Delicious food!!
George M
Was really goood. Would definitely come back
Benica M.
Good and not so good but to be fair, all food places are the same. What needs addressing is the extra fee when paying other than cash. Build the fee into the costs but don't stick customers. Also...debit cards. Paying by debit card...Zero fees, zero bank fees...money comes directly from the customers account to yours. So, why are you charging customers extra for using a debit card? Pay terminals have different selections to differentiate between debit and credit cards for customers. PIN request are debit card. Didn't realize the extra fee at this place in Des Moines until our 4th visit...then seen the small sign telling customers...fee for card use. I told the guy...debit card...no fees. Didn't care and feinted...not understanding English. Ha ha...sure understands the dollar though.
Reginald Dumas
It was pretty good
Richard M
Pooooor customer service by the little Spanish person. She shouldn't work if she has problems with people. It was a really a bad experience trying to order their special at 2:15pm Sunday July 18th. Hope a owner, manager or supervisor does something with this uneducated person working for this company. Sbarro at the mall of Sterling VA.
Darren M.
This place used to be one of my favorite places at the mall. Now it's awful. Little to no effort in the food and service. The Stromboli I bought was badly burned and horrible. I couldn't eat it all. No wonder there were so few people there. I'm never coming back here again.
shay
I was there ordering pizza and spaghetti for my kids and the girl ignored me and took order from the person behind me! The customer service was weak and I will never back to here again.
William Walker
Went in to order 2 pizzas, got ignored, so not going back thier ever again, lost a customer
Personally, one of my favorite pizza places. I've been going here since I was a very young child, around 6 years old, and I still stop by to grab a slice every now and then when I'm in the area. The food is great and the staff are easy to deal with.
Alexander Valenta
Personally, one of my favorite pizza places. I've been going here since I was a very young child, around 6 years old, and I still stop by to grab a slice every now and then when I'm in the area. The food is great and the staff are easy to deal with.
Sandeep Satija
Found a hair in the middle of the Stromboli got my money back that's it.
Monica H.
I will never go to Sbarro's again, at least not this location. I ordered a whole pizza, first the guy wanted to give me the one that was out and I said I would like one that was made fresh. They had food ready but it was all cold and it looked like it had been sitting awhile. The gentleman (this was not a teenager but a man probably in his 40's) started making the pizza. I then asked the woman (middle age) if I could pay, she didn't understand me so I asked the gentleman, he said you want to pay now and I said yes so I could go wash my hands, he then preceded to ring me up take my money. He then went back to making my pizza he did not wash his hands or put on gloves. I then stopped him and said could you please wash your hands or put on gloves and give me a new section of dough you just took my money which is really dirty and then touching my food. He then did a half a$$ hand washing, used a cloth towel probably used to wipe up spills to dry hands I would have asked for my money back, but he did put gloves on, so I let it go. I did stick close by until he put the pizza in the oven. He also placed the old dough that I had asked him to replace back into the bin, so that dirty dough was used for another pizza. When my daughter went back to get napkins she said he was making pizza again with no gloves. Its seems the employees or atleast this one need to go back for some training about proper food handling.
2sweettreats
Went and ordered a whole pizza, gentleman wanted to give me the one that had been sitting out and I asked the gentleman to make us a fresh one since he would have had to replace the other pizza anyways. He wasn't real happy about it and gave an attitude. He started to make the pizza (no hand washing/no gloves). I asked the woman if I could pay but she didn't seem to understand me so I asked him if I could pay as I wanted to go wash my hands. He then took my money, and gave me my change and then went back to making the pizza without washing his hands or wearing gloves. I then stopped him and said I don't mean to be rude but would you please wash your hands or put on gloves you were just touching money which is extremely dirty and then putting your hands in my food. Again he wasn't happy about it washed his hand half a$$, dried his hands with a towel that is probably used to wipe up messes, but he did put gloves on. He did replace the dough he was using for my pizza since I told him to, but he put it right back in the bin so the next pizza made was made with dirty hands. I stood around and watched him until the pizza was in the oven and came back before it came out. I don't know if this is a problem at all Sbarro's or just this one but I won't be eating at this one every again.It seems that the employees need to be trained how to properly handle food. Need one cashier, one serving the pasta foods and one making the pizza's.
Before going to Scream Loco, we decided to eat at the Eatery. I went to Sbarro. I ordered a side of meatballs in marinara sauce. It came with two meatballs. It was served in a foil container. I couldn't believe that it cost $5.99.
This is the first time I've had the opportunity to try Sbarro even though I've been to multiple different malls with Sbarros in themThe staff at the Dulles Mall location were very friendly and polite and seemed to maintain a positive attitude even though they were very busy. We ordered 2 of the XL NY style slices and they were very very good. I love the fresh crispness of the dough throughout the slice and the ingredients were fresh as well.I dont know if you can order Sbarros "by the pizza" instead of "by the slice" but I'll definitely be a regular if you can
Atmosphere: 5
Food: 5
Service: 5
Delicious food!!
Was really goood. Would definitely come back
Good and not so good but to be fair, all food places are the same. What needs addressing is the extra fee when paying other than cash. Build the fee into the costs but don't stick customers. Also...debit cards. Paying by debit card...Zero fees, zero bank fees...money comes directly from the customers account to yours. So, why are you charging customers extra for using a debit card? Pay terminals have different selections to differentiate between debit and credit cards for customers. PIN request are debit card. Didn't realize the extra fee at this place in Des Moines until our 4th visit...then seen the small sign telling customers...fee for card use. I told the guy...debit card...no fees. Didn't care and feinted...not understanding English. Ha ha...sure understands the dollar though.
It was pretty good
Pooooor customer service by the little Spanish person. She shouldn't work if she has problems with people. It was a really a bad experience trying to order their special at 2:15pm Sunday July 18th. Hope a owner, manager or supervisor does something with this uneducated person working for this company. Sbarro at the mall of Sterling VA.
This place used to be one of my favorite places at the mall. Now it's awful. Little to no effort in the food and service. The Stromboli I bought was badly burned and horrible. I couldn't eat it all. No wonder there were so few people there. I'm never coming back here again.
I was there ordering pizza and spaghetti for my kids and the girl ignored me and took order from the person behind me! The customer service was weak and I will never back to here again.
Went in to order 2 pizzas, got ignored, so not going back thier ever again, lost a customer
Restaurantji Recommends
Personally, one of my favorite pizza places. I've been going here since I was a very young child, around 6 years old, and I still stop by to grab a slice every now and then when I'm in the area. The food is great and the staff are easy to deal with.
Personally, one of my favorite pizza places. I've been going here since I was a very young child, around 6 years old, and I still stop by to grab a slice every now and then when I'm in the area. The food is great and the staff are easy to deal with.
Found a hair in the middle of the Stromboli got my money back that's it.
I will never go to Sbarro's again, at least not this location. I ordered a whole pizza, first the guy wanted to give me the one that was out and I said I would like one that was made fresh. They had food ready but it was all cold and it looked like it had been sitting awhile. The gentleman (this was not a teenager but a man probably in his 40's) started making the pizza. I then asked the woman (middle age) if I could pay, she didn't understand me so I asked the gentleman, he said you want to pay now and I said yes so I could go wash my hands, he then preceded to ring me up take my money. He then went back to making my pizza he did not wash his hands or put on gloves. I then stopped him and said could you please wash your hands or put on gloves and give me a new section of dough you just took my money which is really dirty and then touching my food. He then did a half a$$ hand washing, used a cloth towel probably used to wipe up spills to dry hands I would have asked for my money back, but he did put gloves on, so I let it go. I did stick close by until he put the pizza in the oven. He also placed the old dough that I had asked him to replace back into the bin, so that dirty dough was used for another pizza. When my daughter went back to get napkins she said he was making pizza again with no gloves. Its seems the employees or atleast this one need to go back for some training about proper food handling.
Went and ordered a whole pizza, gentleman wanted to give me the one that had been sitting out and I asked the gentleman to make us a fresh one since he would have had to replace the other pizza anyways. He wasn't real happy about it and gave an attitude. He started to make the pizza (no hand washing/no gloves). I asked the woman if I could pay but she didn't seem to understand me so I asked him if I could pay as I wanted to go wash my hands. He then took my money, and gave me my change and then went back to making the pizza without washing his hands or wearing gloves. I then stopped him and said I don't mean to be rude but would you please wash your hands or put on gloves you were just touching money which is extremely dirty and then putting your hands in my food. Again he wasn't happy about it washed his hand half a$$, dried his hands with a towel that is probably used to wipe up messes, but he did put gloves on. He did replace the dough he was using for my pizza since I told him to, but he put it right back in the bin so the next pizza made was made with dirty hands. I stood around and watched him until the pizza was in the oven and came back before it came out. I don't know if this is a problem at all Sbarro's or just this one but I won't be eating at this one every again.It seems that the employees need to be trained how to properly handle food. Need one cashier, one serving the pasta foods and one making the pizza's.