The worst subway in the world, the black boy and Bangladeshi men are very dirty and unorganized/don’t care about costumer service or store cleanlinessAre very rude to people asking simple questions and cherry pick serving sizes to help their same race coworkers and giving everyone else small portionsVegetarian options: BadParking: NoKid-friendliness: Very rude to kidsWheelchair accessibility: No
Atmosphere: 1
Food: 1
Service: 1
Asraful Hassan
I just saw the new Indian guy picking his nose before making a
Atmosphere: 1
Food: 1
Service: 1
Aumran Jabarkhil
DIRTY PLACE!First time I went this place the stuff were very rude for no reason and the guy that was making my subway, his mouth’s water came to my subway when he was talking. that made me to hate subway.
Atmosphere: 1
Food: 1
Service: 1
Saurabh Chawla
Good and staff was very polite and quick to specially
Atmosphere: 5
Food: 5
Service: 5
Donster 50
Typical subway, but the difference between this and others is it is very very very expensive. They don't take coupons either so what you see is what you get.
Atmosphere: 4
Food: 3
Service: 4
Michael O.
One of my favorite restaurant interactions of all time happened in the Z Gate Subway at IAD (Dulles) today. The Sandwich artist working behind the counter, first of all, like if Johnny Tsunami had a baby with the dude from Brink. Great hair, chillest demeanor. Articulate. Very apologetic that they happened to have run out of roast beef (more on this later), and offered great alternatives to the missing roast beef, such as bacon. Ultimately I decided to switch to a cold cut combo (a classic, and an American treasure). The pre assembled cold cut trio was missing a piece of bologna, but Johnny caught this, commented that whoever made it should be fired, and took the extra time to grab a piece of bologna from another package, making sure mine was appropriately dressed. Next dude in line I won't spend much time on, other than to mention that the wildly heavy handed splooge of mayo was more aggressive than I'd normally recommend, but I still ate the Sammy. So as I'm filling my soda (I'm doing OK in life, I can afford to spring for the combo with a medium drink and some Doritos), I overhear the same comment about being fresh out of roast beef, along with a nice apology and a suggested change to bacon. But this new customer is having none of it. "You sure you're out of roast beef?"Yep"Can you check in the back?"There's more back there."Uh, can you get it?"If you want frozen beef on your sandwich.10/10 would visit this subway again. It's a sparkling diamond in the tiny, dirty, narrow, congested excuse of a terminal that are the Z gates of Dulles.
Pat
After receiving a sandwich with waaaaaay too much mustard (my husband picked it up for me), I returned to the counter to suggest they use less another time. With no hesitation, the guys there offered to make a new sandwich and did so very cheerfully. A kind reaction, and very much appreciated!
Geoff Dunkelberger
I'd
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Italian B M T
Michael M
Someone charged me for an extra meal. I bought one meal around 8am then bought a coffee at starbucks 20 minutes later then someone there charged me for the exact meal price at the subway. Everyone check your bank statements online. See if you got robbed.
Not sure what some of these bad reviews are talking about. Super fast service, great sandwich. They work faster here than any subway I’ve ever been to
Yang Zhang
Bad service and unprofessional. No patience for the customer
K C
I personally have never had a problem with the service or staff but the bread is always hard :/ so that’s kinda annoying
R H.
Sandwich bread stale. Lunchmeats are about as cheap as you can get in taste and quality. I stopped going here and started going to Potbelly and Jersey Mike's. No one that works here at Dulles goes to subway anymore. Yesterday bought a beverage and a cookie. The cookie had a long hair with it. How do you get a pre-made cookie with hair?Will never set foot in this store again. My advice, take the shuttle to D midfield if you want food. Dunkins and Subway are atrocious here at Main Terminal.
Glenn G.
Sandwich bread stale. Lunchmeats are about as cheap as you can get in taste and quality. I stopped going here and started going to Potbelly and Jersey Mike's. No one that works here at Dulles goes to subway anymore. Yesterday bought a beverage and a cookie. The cookie had a long hair with it. How do you get a pre-made cookie with hair? Will never set foot in this store again. My advice, take the shuttle to D midfield if you want food. Dunkins and Subway are atrocious here at Main Terminal.
The worst subway in the world, the black boy and Bangladeshi men are very dirty and unorganized/don’t care about costumer service or store cleanlinessAre very rude to people asking simple questions and cherry pick serving sizes to help their same race coworkers and giving everyone else small portionsVegetarian options: BadParking: NoKid-friendliness: Very rude to kidsWheelchair accessibility: No
Atmosphere: 1
Food: 1
Service: 1
I just saw the new Indian guy picking his nose before making a
Atmosphere: 1
Food: 1
Service: 1
DIRTY PLACE!First time I went this place the stuff were very rude for no reason and the guy that was making my subway, his mouth’s water came to my subway when he was talking. that made me to hate subway.
Atmosphere: 1
Food: 1
Service: 1
Good and staff was very polite and quick to specially
Atmosphere: 5
Food: 5
Service: 5
Typical subway, but the difference between this and others is it is very very very expensive. They don't take coupons either so what you see is what you get.
Atmosphere: 4
Food: 3
Service: 4
One of my favorite restaurant interactions of all time happened in the Z Gate Subway at IAD (Dulles) today. The Sandwich artist working behind the counter, first of all, like if Johnny Tsunami had a baby with the dude from Brink. Great hair, chillest demeanor. Articulate. Very apologetic that they happened to have run out of roast beef (more on this later), and offered great alternatives to the missing roast beef, such as bacon. Ultimately I decided to switch to a cold cut combo (a classic, and an American treasure). The pre assembled cold cut trio was missing a piece of bologna, but Johnny caught this, commented that whoever made it should be fired, and took the extra time to grab a piece of bologna from another package, making sure mine was appropriately dressed. Next dude in line I won't spend much time on, other than to mention that the wildly heavy handed splooge of mayo was more aggressive than I'd normally recommend, but I still ate the Sammy. So as I'm filling my soda (I'm doing OK in life, I can afford to spring for the combo with a medium drink and some Doritos), I overhear the same comment about being fresh out of roast beef, along with a nice apology and a suggested change to bacon. But this new customer is having none of it. "You sure you're out of roast beef?"Yep"Can you check in the back?"There's more back there."Uh, can you get it?"If you want frozen beef on your sandwich.10/10 would visit this subway again. It's a sparkling diamond in the tiny, dirty, narrow, congested excuse of a terminal that are the Z gates of Dulles.
After receiving a sandwich with waaaaaay too much mustard (my husband picked it up for me), I returned to the counter to suggest they use less another time. With no hesitation, the guys there offered to make a new sandwich and did so very cheerfully. A kind reaction, and very much appreciated!
I'd
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Italian B M T
Someone charged me for an extra meal. I bought one meal around 8am then bought a coffee at starbucks 20 minutes later then someone there charged me for the exact meal price at the subway. Everyone check your bank statements online. See if you got robbed.
Good food
Restaurantji Recommends
Not sure what some of these bad reviews are talking about. Super fast service, great sandwich. They work faster here than any subway I’ve ever been to
Bad service and unprofessional. No patience for the customer
I personally have never had a problem with the service or staff but the bread is always hard :/ so that’s kinda annoying
Sandwich bread stale. Lunchmeats are about as cheap as you can get in taste and quality. I stopped going here and started going to Potbelly and Jersey Mike's. No one that works here at Dulles goes to subway anymore. Yesterday bought a beverage and a cookie. The cookie had a long hair with it. How do you get a pre-made cookie with hair?Will never set foot in this store again. My advice, take the shuttle to D midfield if you want food. Dunkins and Subway are atrocious here at Main Terminal.
Sandwich bread stale. Lunchmeats are about as cheap as you can get in taste and quality. I stopped going here and started going to Potbelly and Jersey Mike's. No one that works here at Dulles goes to subway anymore. Yesterday bought a beverage and a cookie. The cookie had a long hair with it. How do you get a pre-made cookie with hair? Will never set foot in this store again. My advice, take the shuttle to D midfield if you want food. Dunkins and Subway are atrocious here at Main Terminal.