I had a big order and they were short staff. They did amazing to get my order completed. Couldn’t have been happier how they handled everything.
Atmosphere: 5
Food: 5
Service: 5
Michael Gillespie
The cheese steak is really good.
Food: 4
Service: 4
Recommended dishes: Jersey Mike's Famous Philly
AvoidShifty
They never answer the phone and for people that are trying to make big orders they are really missing out. there is no hospitality when you go into Jersey Mikes on College Drive.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Big Kahuna
Harvequa Fogg
They are supposed to be open and I drove miles to get there. Thor hours show open until 9pm, however their door is locked and no notes or anything.
M Havens
Wow I don't normally write reviews but after experiencing the worst attitude I've seen from someone in customer service, I had to. The girl Semione that was making my sandwich should of been sent home from work to change her attitude. She had a terrible p'd off look on her face from the moment I walked in so I smiled at her and she cut her eyes at me. Then the manager/supervisor prepared the first part of my sandwich and slid it down for her to put toppings on and went to the back of the store. I waited a few minutes while she was topping a previous order. Then the manager came back out front and said to me she wants to know what you want on your sandwich. I thought that was strange, I was standing right there, so was she, but she wouldn't even speak to me. She just stood there looking mad. Then she rang me up, dropped (not placed) my sandwich in a bag and I said thank you and smiled again, she didn't speak again, cut her eyes again and looked away. This my first time in this Jersey Mikes as I just moved to the area this week. I won't be spending any more of my money here and hope the manager sees this review because her behavior was unacceptable. You shouldn't tolerate an employee treating customers so rudely. Her attitude stunk so bad you should have sent her home and told her that behavior will not be tolerated and if you don't change your bad attitude you won't have a job here.
Atmosphere: 1
Food: 4
Service: 1
Imagoat Xx
This was my first time and I ask for a number 42 and one of the workers got my order wrong and was
Atmosphere: 2
Food: 3
Service: 1
Jake
Jersey Mike's makes me want to sit inside to eat just because it's so nice. The staff, the food and the service are top tier. I have nothing but good things to say about this establishment. Everything with the order is always correct AND on time. All the other fast food restaurants around should take notes from these guys. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna
Bam Bam
Sub is always excellent both workers definitely need to work on their attitudes. I don't know why people apply for public service jobs but then want to give attitude to customers all the time. Make it make sense!?
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chips, Subs by the Box, Turkey and Provolone, Mike's Famous Philly, Club Sub, Brownie, Jersey Mike's Famous Philly
BJ H.
I have enjoyed Jersey Mike's subs for over two decades. I especially like their tuna salad and that's what I usually buy. So, I recently called and placed an order over the phone. I asked for a tuna salad 6" sub. She said Mike's Way and I said no. I just wanted Mayo, cheese, onions and tomatoes. I ordered Lays potato chips and was very specific to say "Not Baked" just regular classic chips and a can of root beer. In the past they have given me those tasteless baked chips and I wanted to avoid that happening again. I pick up my food and go home eagerly looking forward to dinner because I was really hungry. The root beer was exactly what I ordered and so were the chips. I was feeling like I had cracked the chip ordering code, at last. Then I pulled out the sub. It was some different kinds of lunch meat (which I don't eat because they are slimy and full of sodium nitrite and nitrate - proven carcinogens). It had provolone cheese - never my favorite, jalapeño peppers and it was made Mike's Way. What the heck? Where was MY sandwich? I can only assume some poor guy got my tuna salad and was as shocked as I was. It was too far to go back so I just ate it. Actually, it tasted good but I couldn't shake the feeling that I was eating something really bad for me. Anyway, attention to detail is important; even at Jersey Mike's. So instead of 5 Stars this location is getting only 4. Wake up guys!!!!
Anastasia West
As soon as you walk in this place you can see dirt. Dirt and old food on the tables, old sauce that’s dried up on the chairs. Don’t get me started on the food prep counter. There’s old crust and crumbs everywhere. You can tell the shift managers do not delegate any cleanup responsibilities among employees. Having worked in the restaurant business before, it’s crucial to maintain cleanliness by making sure things are being wiped down throughout the day especially during down time where customers are low. The cleanliness in this establishment is POOR. No one wants to eat in a visibly dirty, filthy establishment. Do better! If you work in the food industry you need to have clean standards.
Two guys working and hustling taking care of walk ins, DoorDash, drive thru, and online, and cashing customers out. They are doing amazing working and communicating together as they are short staffed.
Macro IT LLC MIT
I wanted to get a chicken cheesesteak yesterday. The workers were really confused and everything was in disarray. I waited for about 15 minutes and decided to get a chicken bowl next-door :(
Atmosphere: 4
Food: 4
Service: 1
Adena Foscue
The 4 of us had a Spectacular sub! Fresh lettuce and tomatoes. The bread was amazing. ❤??
Atmosphere: 5
Food: 5
Service: 5
Aaron
I had a mobile order. I was pushed to the side from people who walked in after my order was in queue. I usually have a good experience at Jersey Mike's but this store is awful. The sandwich is soggy and it took almost 40 minutes to getdone. A complete failure.
Food: 1
Sean Pepe
The food and staff are great. I am tired of eating in a sauna. FIX or replace your HVAC. THIS IS RIDICULOUS. ITS BEEN LIKE THIS FOR MONTHS!!!
I had a big order and they were short staff. They did amazing to get my order completed. Couldn’t have been happier how they handled everything.
Atmosphere: 5
Food: 5
Service: 5
The cheese steak is really good.
Food: 4
Service: 4
Recommended dishes: Jersey Mike's Famous Philly
They never answer the phone and for people that are trying to make big orders they are really missing out. there is no hospitality when you go into Jersey Mikes on College Drive.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Big Kahuna
They are supposed to be open and I drove miles to get there. Thor hours show open until 9pm, however their door is locked and no notes or anything.
Wow I don't normally write reviews but after experiencing the worst attitude I've seen from someone in customer service, I had to. The girl Semione that was making my sandwich should of been sent home from work to change her attitude. She had a terrible p'd off look on her face from the moment I walked in so I smiled at her and she cut her eyes at me. Then the manager/supervisor prepared the first part of my sandwich and slid it down for her to put toppings on and went to the back of the store. I waited a few minutes while she was topping a previous order. Then the manager came back out front and said to me she wants to know what you want on your sandwich. I thought that was strange, I was standing right there, so was she, but she wouldn't even speak to me. She just stood there looking mad. Then she rang me up, dropped (not placed) my sandwich in a bag and I said thank you and smiled again, she didn't speak again, cut her eyes again and looked away. This my first time in this Jersey Mikes as I just moved to the area this week. I won't be spending any more of my money here and hope the manager sees this review because her behavior was unacceptable. You shouldn't tolerate an employee treating customers so rudely. Her attitude stunk so bad you should have sent her home and told her that behavior will not be tolerated and if you don't change your bad attitude you won't have a job here.
Atmosphere: 1
Food: 4
Service: 1
This was my first time and I ask for a number 42 and one of the workers got my order wrong and was
Atmosphere: 2
Food: 3
Service: 1
Jersey Mike's makes me want to sit inside to eat just because it's so nice. The staff, the food and the service are top tier. I have nothing but good things to say about this establishment. Everything with the order is always correct AND on time. All the other fast food restaurants around should take notes from these guys. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna
Sub is always excellent both workers definitely need to work on their attitudes. I don't know why people apply for public service jobs but then want to give attitude to customers all the time. Make it make sense!?
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Chips, Subs by the Box, Turkey and Provolone, Mike's Famous Philly, Club Sub, Brownie, Jersey Mike's Famous Philly
I have enjoyed Jersey Mike's subs for over two decades. I especially like their tuna salad and that's what I usually buy. So, I recently called and placed an order over the phone. I asked for a tuna salad 6" sub. She said Mike's Way and I said no. I just wanted Mayo, cheese, onions and tomatoes. I ordered Lays potato chips and was very specific to say "Not Baked" just regular classic chips and a can of root beer. In the past they have given me those tasteless baked chips and I wanted to avoid that happening again. I pick up my food and go home eagerly looking forward to dinner because I was really hungry. The root beer was exactly what I ordered and so were the chips. I was feeling like I had cracked the chip ordering code, at last. Then I pulled out the sub. It was some different kinds of lunch meat (which I don't eat because they are slimy and full of sodium nitrite and nitrate - proven carcinogens). It had provolone cheese - never my favorite, jalapeño peppers and it was made Mike's Way. What the heck? Where was MY sandwich? I can only assume some poor guy got my tuna salad and was as shocked as I was. It was too far to go back so I just ate it. Actually, it tasted good but I couldn't shake the feeling that I was eating something really bad for me. Anyway, attention to detail is important; even at Jersey Mike's. So instead of 5 Stars this location is getting only 4. Wake up guys!!!!
As soon as you walk in this place you can see dirt. Dirt and old food on the tables, old sauce that’s dried up on the chairs. Don’t get me started on the food prep counter. There’s old crust and crumbs everywhere. You can tell the shift managers do not delegate any cleanup responsibilities among employees. Having worked in the restaurant business before, it’s crucial to maintain cleanliness by making sure things are being wiped down throughout the day especially during down time where customers are low. The cleanliness in this establishment is POOR. No one wants to eat in a visibly dirty, filthy establishment. Do better! If you work in the food industry you need to have clean standards.
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
Two guys working and hustling taking care of walk ins, DoorDash, drive thru, and online, and cashing customers out. They are doing amazing working and communicating together as they are short staffed.
I wanted to get a chicken cheesesteak yesterday. The workers were really confused and everything was in disarray. I waited for about 15 minutes and decided to get a chicken bowl next-door :(
Atmosphere: 4
Food: 4
Service: 1
The 4 of us had a Spectacular sub! Fresh lettuce and tomatoes. The bread was amazing. ❤??
Atmosphere: 5
Food: 5
Service: 5
I had a mobile order. I was pushed to the side from people who walked in after my order was in queue. I usually have a good experience at Jersey Mike's but this store is awful. The sandwich is soggy and it took almost 40 minutes to getdone. A complete failure.
Food: 1
The food and staff are great. I am tired of eating in a sauna. FIX or replace your HVAC. THIS IS RIDICULOUS. ITS BEEN LIKE THIS FOR MONTHS!!!
Atmosphere: 1
Food: 5
Service: 5