Delightful little ice cream shop in the heart of Suffolk. We stopped after walking around Lake Mead Park. We were immediately greeted when walking in the door, the respectful addressing as "ma'am" and "sir" to me and my husband was also super refreshing, as in today's food service industry, you don't get that much anymore!! The shop doesn't hold a lot of people. 2 other families walked in at the same time we were there, but it was fine. Just noting for people who like to stay and chill. The ice cream wasn't as creamy as I had hoped, but still very nice! Would return!
Paula Taylor
Alana Wilkins the owner is not a people person. Her cashier is very welcoming and friendly. Alana had to come out from the back to help the cashier, she did not speak, I spoke first. Told her thank you for the last minute order, she just gave me a half smile. The cashier said "Oh Alana she gave you this", and handed her the $20 tip I left for her. Alana took the tip, put it in her pocket and did not look up or say thank you. The freeze dried candy was good. But the cake bites were not what we expected. It was not cake. It's like cake batter or cookie dough wrapped in a chocolate coating. The experience was not a Candy, Ice Cream, and Cake type of fun I was looking for.
Atmosphere: 1
Food: 1
Service: 1
Katherine N.
Instead of going through the drive-through to get a quick ice cream cone, I decided to stop by at this local shop. They had a good amount of ice cream flavors, along with other items to purchase for kiddos. My daughter also was able to sit down and color a coloring sheet while we waited for her ice cream to be scooped.
Ronnie Hush
Everything was good. Only recommendation. If you note that the cookies are Oreos. Please make sure that they are. For someone who loves Oreos, I was disappointed. But other than that it was good.
Ice cream nachos were amazing. Definitely recommend it for two people. Interesting idea definitely worth the drive to Suffolk after a long day at work.
Theresa Obyrne
Such a great addition to downtown. Everything we've tried is delicious. The staff are friendly and the shop is adorable.
Wickid Gypsie
Not what is advertised in dirt cup no whipped cream in it no nothing but chocolate syrup chocolate ice cream and cookies are supposed to be crumbled they're in quarters that's not find ground like recipe calls for do your homework on your stuff before you try charging way too much for nothing short of meh.
Bryant Sharp
This place is a hidden gem! They have amazingly reasonable prices and don't believe in small portions 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
Sidney C.
The Superman and the key lime pie ice cream were delicious, staff was friendly and didn't make me feel awful asking for a sample like some places I've been to.
Stephanie Smith
My daughter and I went here Tuesday 8/15/23 during the grand re-opening. I got the ice cream nachos and my daughter got a milkshake. I didn’t like the waffle chips but the ice cream and toppings were amazing. My daughter got a milkshake with fruity pebbles and didnt enjoy it but is willing to go back and try something else.I would’ve left five stars but one of the women who I assume is an owner had a nasty attitude towards one of her staff (maybe her daughter because she kept calling her mom). I know it was busy and we were in closer to closing time but part of being a business owner is treating your employees and staff with kindness regardless of if they are family or not. My heart hurt for the girl taking orders as the other woman was rude and snappy towards her. Hopefully the next time we come back she will have a better attitude or else it will be the last time I visit and I will drive further for a nicer experience
It was okay. Kinda tasted like something I could make with a store bought mix and frosting. But without the work.
Brittany Caldwell
We contacted The Mad Batter with a cake pop order a week out from a birthday party, and they were able to quickly accommodate our order! Great communication and friendly service with awesome prices! The cake pops were delicious and packaged well.All around great experience! We will seek to use them for any future event.
John Potts
Worst birthday cake I ever ate I ordered it didn't ask for the price when I ask for the price they said 60 bucks half sheet birthday cake I went ahead and bought it anyways when we cut the cake it tasted horrible no one could eat it it wasn't pretty I could have baked one myself l would never recommend this place to no one I would not even give it one star
Jim W.
This is the site for all things cake. We bought 24 cupcakes for our Christmas party and they were gone in a flash! I got one! This is a small place in the middle of a small shopping center in the middle of a small town so it won't be hard to find.Just wonderful!
Danielle Ranger
Ordered thanksgiving desserts and they did NOT DISAPPOINT!! Everything was fresh, amazing and perfect. 10/10, highly recommend!
Delightful little ice cream shop in the heart of Suffolk. We stopped after walking around Lake Mead Park. We were immediately greeted when walking in the door, the respectful addressing as "ma'am" and "sir" to me and my husband was also super refreshing, as in today's food service industry, you don't get that much anymore!! The shop doesn't hold a lot of people. 2 other families walked in at the same time we were there, but it was fine. Just noting for people who like to stay and chill. The ice cream wasn't as creamy as I had hoped, but still very nice! Would return!
Alana Wilkins the owner is not a people person. Her cashier is very welcoming and friendly. Alana had to come out from the back to help the cashier, she did not speak, I spoke first. Told her thank you for the last minute order, she just gave me a half smile. The cashier said "Oh Alana she gave you this", and handed her the $20 tip I left for her. Alana took the tip, put it in her pocket and did not look up or say thank you. The freeze dried candy was good. But the cake bites were not what we expected. It was not cake. It's like cake batter or cookie dough wrapped in a chocolate coating. The experience was not a Candy, Ice Cream, and Cake type of fun I was looking for.
Atmosphere: 1
Food: 1
Service: 1
Instead of going through the drive-through to get a quick ice cream cone, I decided to stop by at this local shop. They had a good amount of ice cream flavors, along with other items to purchase for kiddos. My daughter also was able to sit down and color a coloring sheet while we waited for her ice cream to be scooped.
Everything was good. Only recommendation. If you note that the cookies are Oreos. Please make sure that they are. For someone who loves Oreos, I was disappointed. But other than that it was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Cheesecake, Birthday Cake
Ice cream nachos were amazing. Definitely recommend it for two people. Interesting idea definitely worth the drive to Suffolk after a long day at work.
Such a great addition to downtown. Everything we've tried is delicious. The staff are friendly and the shop is adorable.
Not what is advertised in dirt cup no whipped cream in it no nothing but chocolate syrup chocolate ice cream and cookies are supposed to be crumbled they're in quarters that's not find ground like recipe calls for do your homework on your stuff before you try charging way too much for nothing short of meh.
This place is a hidden gem! They have amazingly reasonable prices and don't believe in small portions 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cupcake
The Superman and the key lime pie ice cream were delicious, staff was friendly and didn't make me feel awful asking for a sample like some places I've been to.
My daughter and I went here Tuesday 8/15/23 during the grand re-opening. I got the ice cream nachos and my daughter got a milkshake. I didn’t like the waffle chips but the ice cream and toppings were amazing. My daughter got a milkshake with fruity pebbles and didnt enjoy it but is willing to go back and try something else.I would’ve left five stars but one of the women who I assume is an owner had a nasty attitude towards one of her staff (maybe her daughter because she kept calling her mom). I know it was busy and we were in closer to closing time but part of being a business owner is treating your employees and staff with kindness regardless of if they are family or not. My heart hurt for the girl taking orders as the other woman was rude and snappy towards her. Hopefully the next time we come back she will have a better attitude or else it will be the last time I visit and I will drive further for a nicer experience
Restaurantji Recommends
It was okay. Kinda tasted like something I could make with a store bought mix and frosting. But without the work.
We contacted The Mad Batter with a cake pop order a week out from a birthday party, and they were able to quickly accommodate our order! Great communication and friendly service with awesome prices! The cake pops were delicious and packaged well.All around great experience! We will seek to use them for any future event.
Worst birthday cake I ever ate I ordered it didn't ask for the price when I ask for the price they said 60 bucks half sheet birthday cake I went ahead and bought it anyways when we cut the cake it tasted horrible no one could eat it it wasn't pretty I could have baked one myself l would never recommend this place to no one I would not even give it one star
This is the site for all things cake. We bought 24 cupcakes for our Christmas party and they were gone in a flash! I got one! This is a small place in the middle of a small shopping center in the middle of a small town so it won't be hard to find.Just wonderful!
Ordered thanksgiving desserts and they did NOT DISAPPOINT!! Everything was fresh, amazing and perfect. 10/10, highly recommend!