This spot use to be the place to go for a Gyro and some and Wings but for the last couple of times it's been TRASH!!! stail bread, wilted lettuce, old onions, greasy, over-cooked wings $35 in trash. I will NEVER AGAIN!
Candy H
I can't speak to the atmosphere as I have only ordered take out but the place seems clean. We usually order the 24" pizza. My only complaint is they leave a large portion as crust. They could take it the sauce out further or add dipping sauce. It hasn't stopped my from getting the pizza tho.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Gregory Shekailo
No longer called Sal's but strangely serves the exact same food. Pizza is still a little to greasy for my taste but I still enjoy the hot wings. Pastas are good but nothing stands out about them and garlic knots can taste doughy most times.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Wings
Dirrell Foreman
Will not return.Called order in and person who answered the phone wasn't familiar with menu. I ordered a cheese steak deluxe only to get a regular cheese steak smh. Then to get to the restaurant to receive poor customer service. First and last time at this location. Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Gloria Lewis
Stopped in for dinner. Food was good and friendly server. Will go back.
It pains me to write this review about Il Paseno, a restaurant that has often been a go-to spot for many locals, including myself. While the food and service are usually commendable, my recent experience left a bitter taste in my mouth.Let's start with the positives. The food at Il Paseno has consistently been rated at a respectable four stars, and for good reason. Their menu boasts a variety of tantalizing dishes that cater to different tastes, and the execution is usually spot-on. Additionally, I must commend our regular waitresses, Amanda and Kathleen, who consistently provide five-star service with their attentiveness and professionalism.However, the atmosphere at Il Paseno leaves much to be desired. While it's not unpleasant, it lacks the charm and ambiance that one might expect from a great italian and pizza establishment. It's functional but doesn't contribute much to the overall dining experience.But what truly disappointed me was the inconsistency in their hours of operation. Just the other night, my companions and I made plans to dine at Il Paseno, specifically choosing it based on its posted closing time. However, upon arrival, we were informed that the kitchen was closing an hour earlier than advertised and that they were only offering pick-up orders. This abrupt change left us feeling frustrated and inconvenienced, especially considering we had made plans around their supposed hours of operation.In conclusion, while Il Paseno may have its strengths in terms of food quality and service, its inconsistency in maintaining its posted hours of operation undermines the overall dining experience. It's disheartening to see a restaurant with so much potential fall short in such a fundamental aspect of customer service. As much as I would like to recommend Il Paseno, I must caution potential diners to verify their hours of operation beforehand to avoid disappointment.
Atmosphere: 4
Food: 4
Service: 5
Beth Crawford
We had a meat lovers pizza. It was ok. It did take a bit longer than average.
Atmosphere: 3
Food: 3
Service: 3
James H. Dinkins II
Well, my friends, I am here in Suffolk, va. My wife had the gyro, I had the cheesesteak, and my clients had both the salad and spaghetti meal. The salad was brown and had no life. The spaghetti was average. The gyro was good satisfying. The cheesesteak is not philly.To be honest with you, please don't call anything philly unless you are from philly. The one thing I will say is that it's a local establishment, and locals like it. Then...
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Cheesesteak
Concerned ex-customer
Spend your hard earned money elsewhere!!! I do not recommend this establishment, due to terrible front of house management. She rude, nasty and shouldn't be allowed to work on customer service. Be sure check your order before leaving the store. It's a good chance your order will be wrong. They do not believe in apologies or taking accountability there. Thank me later!
Atmosphere: 1
Service: 1
Gloria Taylor
My first visit, and I wasn't disappointed! Everything was especially good; including the service and the restaurant was clean. Kathleen was our waitress, and because of her wonderful service, we dined in and ordered take out! I am sold on this Sal's Pizza. You have to try their Stromboli and Lasagna; it's the finest!!!
Food was great and ready when I picked it up ?
Atmosphere: 5
Food: 5
Service: 5
This place has some of the best tasting Pizza in
Atmosphere: 5
Food: 5
Service: 5
Good food and owned is great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sals Pizza, Pepperoni Pizza, Stuffed Pizza, Gyro, Lasagna, Chef Salad, Meat Lovers Stromboli, Cheesecake, Meat Lovers, Cheese Pizza, Pepperoni Mushroom Pizza, Garlic Bread, Sal's Combo Pizza, Sausage Pizza, Fried Calamari
The food was very delicious my husband loved the meatball sub had that to go he never take food to work but that other of sub went with him ??
Atmosphere: 5
Food: 5
Service: 5
My escape from reality! The food is awesome, the attendants are awesome, and a great place to get away - relax and eat!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sals Pizza, Pepperoni Pizza, Chicken Wings, Garlic Bread
This spot use to be the place to go for a Gyro and some and Wings but for the last couple of times it's been TRASH!!! stail bread, wilted lettuce, old onions, greasy, over-cooked wings $35 in trash. I will NEVER AGAIN!
I can't speak to the atmosphere as I have only ordered take out but the place seems clean. We usually order the 24" pizza. My only complaint is they leave a large portion as crust. They could take it the sauce out further or add dipping sauce. It hasn't stopped my from getting the pizza tho.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
No longer called Sal's but strangely serves the exact same food. Pizza is still a little to greasy for my taste but I still enjoy the hot wings. Pastas are good but nothing stands out about them and garlic knots can taste doughy most times.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Wings
Will not return.Called order in and person who answered the phone wasn't familiar with menu. I ordered a cheese steak deluxe only to get a regular cheese steak smh. Then to get to the restaurant to receive poor customer service. First and last time at this location. Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Stopped in for dinner. Food was good and friendly server. Will go back.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
It pains me to write this review about Il Paseno, a restaurant that has often been a go-to spot for many locals, including myself. While the food and service are usually commendable, my recent experience left a bitter taste in my mouth.Let's start with the positives. The food at Il Paseno has consistently been rated at a respectable four stars, and for good reason. Their menu boasts a variety of tantalizing dishes that cater to different tastes, and the execution is usually spot-on. Additionally, I must commend our regular waitresses, Amanda and Kathleen, who consistently provide five-star service with their attentiveness and professionalism.However, the atmosphere at Il Paseno leaves much to be desired. While it's not unpleasant, it lacks the charm and ambiance that one might expect from a great italian and pizza establishment. It's functional but doesn't contribute much to the overall dining experience.But what truly disappointed me was the inconsistency in their hours of operation. Just the other night, my companions and I made plans to dine at Il Paseno, specifically choosing it based on its posted closing time. However, upon arrival, we were informed that the kitchen was closing an hour earlier than advertised and that they were only offering pick-up orders. This abrupt change left us feeling frustrated and inconvenienced, especially considering we had made plans around their supposed hours of operation.In conclusion, while Il Paseno may have its strengths in terms of food quality and service, its inconsistency in maintaining its posted hours of operation undermines the overall dining experience. It's disheartening to see a restaurant with so much potential fall short in such a fundamental aspect of customer service. As much as I would like to recommend Il Paseno, I must caution potential diners to verify their hours of operation beforehand to avoid disappointment.
Atmosphere: 4
Food: 4
Service: 5
We had a meat lovers pizza. It was ok. It did take a bit longer than average.
Atmosphere: 3
Food: 3
Service: 3
Well, my friends, I am here in Suffolk, va. My wife had the gyro, I had the cheesesteak, and my clients had both the salad and spaghetti meal. The salad was brown and had no life. The spaghetti was average. The gyro was good satisfying. The cheesesteak is not philly.To be honest with you, please don't call anything philly unless you are from philly. The one thing I will say is that it's a local establishment, and locals like it. Then...
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Cheesesteak
Spend your hard earned money elsewhere!!! I do not recommend this establishment, due to terrible front of house management. She rude, nasty and shouldn't be allowed to work on customer service. Be sure check your order before leaving the store. It's a good chance your order will be wrong. They do not believe in apologies or taking accountability there. Thank me later!
Atmosphere: 1
Service: 1
My first visit, and I wasn't disappointed! Everything was especially good; including the service and the restaurant was clean. Kathleen was our waitress, and because of her wonderful service, we dined in and ordered take out! I am sold on this Sal's Pizza. You have to try their Stromboli and Lasagna; it's the finest!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Wings, Lasagna, Stromboli, Carrot Cake, Garlic Bread