This was the worst Italian restaurant I have ever been to. We had so much hope for trying this new place and within a minute of our arrival we knew it wouldn't meet our expectations. Having child-free time to celebrate significant moments with my spouse is very rare for my family, so when we knew we would have the opportunity, we found this restaurant and we were very excited. We were told it was a very good and popular place, but when we arrived there was only one other family seated on a Friday night at 6:00 pm. Only one other table was seated during our time there. Three tables on Friday at dinner time, I should have seen the writing on the wall. After being seated, we were treated like we didn't have enough clout to grace the establishment with our presence. Our waiter scoffed at the idea that we wanted to add chicken as a protein to a pasta (an Alfredo, which came out with a cup of clear watery broth instead of sauce). Our other entree was the lasagna, which was the smallest portion I've ever seen and was reheated unevenly and inadequately. We had two appetizers which were the best part of the meal, unfortunately they were almost $20 each and for the mozzarella, this only included two small wedges. Additionally, the heat wasn't working in the building and near the end of our meal, which we ate with our coats on, they finally brought out a space heater and placed it beside our table. Thanks, but our meal was done. Our final bill was just shy of $200 with tip, for two apps and two entrees and no alcohol for anorexia sized portions of mediocre (at best) food with poor service. We went home and made a sandwich.
Claire F.
I was so excited for authentic Italian. Honestly the only good thing was the bread. Appetizers are were fine. Entrees were laughable. We had a group of 6.. the ones that were even a portion size enough to be considered a dinner were very mediocre. The clams pasta tasted like a sour fish tank, and the veal was like biting into tree bark. The crab gnocchi was great, but you literally got 6 pieces for an entree for $40. Will not be back.
Trudy Saint-Vincent
We were very much ignored by our server Jason and the hostess. Will not go back.
Atmosphere: 3
Food: 3
Service: 2
Danielle P.
Honestly, the beginning of our experience here started off so poorly that it never really recovered. We thought we made a reservation and upon arrival, the woman said they didn't have one for us and that we likely called another restaurant with the same name. She assured us that we did not call theirs. We looked at a call log and we did call. She was rude and basically said she'd "try" to seat us (despite there being several open tables) but that it was their busiest time. As if we were LUCKY to get a table here. She gave us two options, but when we said the first one was fine, she insisted we go upstairs and we ended up sitting there- why not just take us there without being rude about it in the first place??? Anyway, our server was a nice man- it took some time for him to help us (in an upstairs room with only one other occupied table of many open ones). He was kind (his name was Trey) and he helped us figure out which items had pork. The bread here was great. We did need to salt the butter, but the bread was warm and lovely. The caesar salad had good flavor. The fried mozzarella was okay- but I think a but overpriced for only 2 pieces. My clam linguini (it had a different name I don't recall) was okay. It was surprisingly small for the price. The chicken dish had great flavor- the potato it came with was mediocre. Another friend got a spinach and ricotta pasta which had pretty good flavor. Really the lady at the beginning left a bad taste in our mouth. We came to this small town to have a nice time, and she spoiled it. We would not return here. Trey should go somewhere else. Also, it was not accessible.
THE REVIEWER
I ate here a few weeks ago and I was extremely impressed. From outside it doesn't look so nice. It looks very old and add a date from outside. The inside is a nice atmosphere. The lasagna is the best I've had in my entire life exclamation mark I cannot wait to go back! The customer service was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Jacob Deese
By far one of the best authentic Italian restaurants i've ever visited. From the recommended wine, the bountiful appetizers, to the amazing entree, I was not disappointed. The experience was one to remember and I look forward to the next opportunity to enjoy a meal from here again. Big thanks to the staff and Chefs who obviously take pride in this establishment!
Atmosphere: 5
Food: 5
Service: 5
Veronica R.
I went for my birthday on a random Thursday. They recommend reservations and I was able to call the same day. We had the burrata appetizer and it was perfect! Greta wine and beer selections. I had salmon for dinner and my husband had a pasta dish. The restaurant is in what looks like an old house, nice vibes. I would go back! Definitely go for a birthday, anniversary or just a nice night out.
Ethan M.
If I could leave 0 stars I would. This place is horrible. The service, the 'ambiance', and of course the food were all terrible. My silverware had more personality than our waiter. We had three entrees and all three did not have an hint of flavor. I do not recommend this place.
Eric
I REALLY really didn’t want to believe the most recent reviews. But they are all spot on. The food was not good. No taste, no flavor. Their idea of fine dining is how little food they can put on your plate and how much they can charge you. The service was absolutely horrible as well. But don’t worry they will automatically tack on the 20% to your bill just in case you thought otherwise. But maybe the cocktails would make up for it? Nope- horrendous. The whole experience honestly felt like a scam. Will not go back till drastic changes are made.
Atmosphere: 1
Food: 1
Service: 1
Robert M.
This is the GREATEST place. We have to go anytime we are within 100 miles. Worth the trip ANY time
This place is great. Excellent food and service. I will be taking the trip again.
Atmosphere: 5
Food: 5
Service: 5
abundant wellness acu
best pasta and caesar salad i ever had in my life!! ?? (tiramisu - eh.. tasted like whipped cream, i'm particular.. no hard feelings, can't be the best at everything!)
Atmosphere: 5
Food: 5
Service: 5
Amy Newell
Our first visit tonight and unfortunately our last. We were really looking forward to eating at Girasole. First it took over an hour to get the meal. Server told us twice it would be out shortly. When it arrived I ordered the pasta with clams in white sauce. It was inedible. It tasted like they dropped the salt shaker in it, the pasta was not cooked and the clams had grit on them. When I told them I couldn’t eat it they offered to bring me something else but I didn’t want to wait another hour (we had already been sitting there 1 1/2 hours by then). They did offer to bring me a slice of bread but I declined all I wanted was water and to leave. Such a disappointment and we won’t be making the drive again. They didn’t charge for my meal so I guess that was a positive.
Atmosphere: 2
Food: 1
Service: 3
Julia Guarini
It's a red flag when owners give lengthy responses to negative reviews with excuses and blaming the bad experience on their guests. I've worked in the service industry and it's understood that not everyone will like your offerings but quality restaurants will take feedback as an opportunity to do better next time. Customer reviews are typically pretty honest, especially when it's coming from multiple different parties of guests.I was apart of setting up my sisters bachelorette weekend. Thisspot was picked and it was sad to see the lack of hospitality, effort, quality and responsibility. This group is very understanding and many have worked in the service industry. Had the restaurant been honest and taken responsibility it would have made the experience at least a bit less disappointing.I would highly consider dining elsewhere.
This was the worst Italian restaurant I have ever been to. We had so much hope for trying this new place and within a minute of our arrival we knew it wouldn't meet our expectations. Having child-free time to celebrate significant moments with my spouse is very rare for my family, so when we knew we would have the opportunity, we found this restaurant and we were very excited. We were told it was a very good and popular place, but when we arrived there was only one other family seated on a Friday night at 6:00 pm. Only one other table was seated during our time there. Three tables on Friday at dinner time, I should have seen the writing on the wall. After being seated, we were treated like we didn't have enough clout to grace the establishment with our presence. Our waiter scoffed at the idea that we wanted to add chicken as a protein to a pasta (an Alfredo, which came out with a cup of clear watery broth instead of sauce). Our other entree was the lasagna, which was the smallest portion I've ever seen and was reheated unevenly and inadequately. We had two appetizers which were the best part of the meal, unfortunately they were almost $20 each and for the mozzarella, this only included two small wedges. Additionally, the heat wasn't working in the building and near the end of our meal, which we ate with our coats on, they finally brought out a space heater and placed it beside our table. Thanks, but our meal was done. Our final bill was just shy of $200 with tip, for two apps and two entrees and no alcohol for anorexia sized portions of mediocre (at best) food with poor service. We went home and made a sandwich.
I was so excited for authentic Italian. Honestly the only good thing was the bread. Appetizers are were fine. Entrees were laughable. We had a group of 6.. the ones that were even a portion size enough to be considered a dinner were very mediocre. The clams pasta tasted like a sour fish tank, and the veal was like biting into tree bark. The crab gnocchi was great, but you literally got 6 pieces for an entree for $40. Will not be back.
We were very much ignored by our server Jason and the hostess. Will not go back.
Atmosphere: 3
Food: 3
Service: 2
Honestly, the beginning of our experience here started off so poorly that it never really recovered. We thought we made a reservation and upon arrival, the woman said they didn't have one for us and that we likely called another restaurant with the same name. She assured us that we did not call theirs. We looked at a call log and we did call. She was rude and basically said she'd "try" to seat us (despite there being several open tables) but that it was their busiest time. As if we were LUCKY to get a table here. She gave us two options, but when we said the first one was fine, she insisted we go upstairs and we ended up sitting there- why not just take us there without being rude about it in the first place??? Anyway, our server was a nice man- it took some time for him to help us (in an upstairs room with only one other occupied table of many open ones). He was kind (his name was Trey) and he helped us figure out which items had pork. The bread here was great. We did need to salt the butter, but the bread was warm and lovely. The caesar salad had good flavor. The fried mozzarella was okay- but I think a but overpriced for only 2 pieces. My clam linguini (it had a different name I don't recall) was okay. It was surprisingly small for the price. The chicken dish had great flavor- the potato it came with was mediocre. Another friend got a spinach and ricotta pasta which had pretty good flavor. Really the lady at the beginning left a bad taste in our mouth. We came to this small town to have a nice time, and she spoiled it. We would not return here. Trey should go somewhere else. Also, it was not accessible.
I ate here a few weeks ago and I was extremely impressed. From outside it doesn't look so nice. It looks very old and add a date from outside. The inside is a nice atmosphere. The lasagna is the best I've had in my entire life exclamation mark I cannot wait to go back! The customer service was fantastic!
Atmosphere: 5
Food: 5
Service: 5
By far one of the best authentic Italian restaurants i've ever visited. From the recommended wine, the bountiful appetizers, to the amazing entree, I was not disappointed. The experience was one to remember and I look forward to the next opportunity to enjoy a meal from here again. Big thanks to the staff and Chefs who obviously take pride in this establishment!
Atmosphere: 5
Food: 5
Service: 5
I went for my birthday on a random Thursday. They recommend reservations and I was able to call the same day. We had the burrata appetizer and it was perfect! Greta wine and beer selections. I had salmon for dinner and my husband had a pasta dish. The restaurant is in what looks like an old house, nice vibes. I would go back! Definitely go for a birthday, anniversary or just a nice night out.
If I could leave 0 stars I would. This place is horrible. The service, the 'ambiance', and of course the food were all terrible. My silverware had more personality than our waiter. We had three entrees and all three did not have an hint of flavor. I do not recommend this place.
I REALLY really didn’t want to believe the most recent reviews. But they are all spot on. The food was not good. No taste, no flavor. Their idea of fine dining is how little food they can put on your plate and how much they can charge you. The service was absolutely horrible as well. But don’t worry they will automatically tack on the 20% to your bill just in case you thought otherwise. But maybe the cocktails would make up for it? Nope- horrendous. The whole experience honestly felt like a scam. Will not go back till drastic changes are made.
Atmosphere: 1
Food: 1
Service: 1
This is the GREATEST place. We have to go anytime we are within 100 miles. Worth the trip ANY time
Restaurantji Recommends
Atmosphere: 5
Food: 5
Service: 5
This place is great. Excellent food and service. I will be taking the trip again.
Atmosphere: 5
Food: 5
Service: 5
best pasta and caesar salad i ever had in my life!! ?? (tiramisu - eh.. tasted like whipped cream, i'm particular.. no hard feelings, can't be the best at everything!)
Atmosphere: 5
Food: 5
Service: 5
Our first visit tonight and unfortunately our last. We were really looking forward to eating at Girasole. First it took over an hour to get the meal. Server told us twice it would be out shortly. When it arrived I ordered the pasta with clams in white sauce. It was inedible. It tasted like they dropped the salt shaker in it, the pasta was not cooked and the clams had grit on them. When I told them I couldn’t eat it they offered to bring me something else but I didn’t want to wait another hour (we had already been sitting there 1 1/2 hours by then). They did offer to bring me a slice of bread but I declined all I wanted was water and to leave. Such a disappointment and we won’t be making the drive again. They didn’t charge for my meal so I guess that was a positive.
Atmosphere: 2
Food: 1
Service: 3
It's a red flag when owners give lengthy responses to negative reviews with excuses and blaming the bad experience on their guests. I've worked in the service industry and it's understood that not everyone will like your offerings but quality restaurants will take feedback as an opportunity to do better next time. Customer reviews are typically pretty honest, especially when it's coming from multiple different parties of guests.I was apart of setting up my sisters bachelorette weekend. Thisspot was picked and it was sad to see the lack of hospitality, effort, quality and responsibility. This group is very understanding and many have worked in the service industry. Had the restaurant been honest and taken responsibility it would have made the experience at least a bit less disappointing.I would highly consider dining elsewhere.
Service: 1