You get attitude and charged for the sauce here. No more free matigras sauce.
Juan Ortiz
Food is decent but service became really bad, personnel screaming and cursing in front of customers is such a bad atmosphere. I had never seen than before in any food place.
Atmosphere: 3
Food: 3
Service: 3
Laquisha Doomes
WOULD NOT RECOMMEND!!!! The service is unprofessional, and the energy is low and dark. The restaurant was empty when I walked in hours before closing, and after waiting for the one person in front of me for a little under 10 minutes I wasn’t greeted at all. Instead looked at as an annoyance. I had to ask the woman if she was open. After stating that I didn’t want the drink and asked if I could have extra fries instead I was told I could have an extra biscuit, to which I agreed. But when I got my order there were 10 fries in the box and the tiniest chicken tenders I’d ever seen in my life. Like BRUH!! I asked them if it was the normal amount they serve and the manager texting the ENTIRE time wouldn’t even make eye contact or look up. Instead they talked amongst themselves about me in Spanish although they both speak English, brought a replacement fry out in a bag and tried to compare amounts! Like what?! I was so mad I walked out not even wanting to discuss a refund. Just wanting to be clear from that awful restaurant and staff. Unprofessional, disrespectful, rude and ignorant. 1 outta 10! Don’t waste your $. $12 dollars for 3 baby tenders, 10 fries and awful service.
Food: 1
Service: 1
Graeme Crawford
The chicken sandwich was nice.The service was a total mess. When I arrived I was second in line. Ten minutes later I was still second in line, now with 8 other people behind me.Five staff were on duty, not one of them made eye contact the whole time as they ambled around the front counter putting boxes together.It's not rocket science in a fast food setting to take your orders as fast as possible to avoid letting un-acknowledged customers become a bottleneck.It creates a vibe, which it did. At least 2 people turned away while I was waiting having seen the line snaking back to the door.
Atmosphere: 1
Food: 4
Service: 1
Omid Meherzad
Nothing is ready waited for 25
Food: 1
Service: 1
Fabiola Cano
i like the new shrimp they are good and
Atmosphere: 5
Food: 5
Service: 5
Shabira Momtaj
This fried chicken is juicy, flavorful, and fresh, and those buttery biscuits are amazing ? ?Tammy is a nice cashier and all the crew member was really nice.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: New 12pc Wings Combo, Signature Chicken
Cynthia Moore
Never again. The only thing worse than the quality of the food was the quality of the service
Ordered $20.00 worth of chicken was told by employees we could only have one dipping sauce each only gave us two dipping sauces for all that chicken and wouldn’t give us more like he was paying for it.
Andy D
I am giving up. Far too often, they have basically no chicken ready to go. They estimate it will take 10-15 minutes to prepare, and it still takes longer. All while the store isn't even busy. Best thing at Popeye's used to be the onion rings, but those are long gone. Overall not what it used to be and this location is particularly sub-par.
Atmosphere: 2
Food: 2
Service: 1
Michael Clark
The food is great, but service is slow.One problem at this Popeye's is that they are the slowest fast food place in Virginia. You can't get what you ordered because they never have enough chicken ready for customers. This have been going on for years. I just thought people should know since it will never be fixed.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Fried Chicken
Mohamed
Very bad food compared to the price and the customer service is even worst they are very rude.
You get attitude and charged for the sauce here. No more free matigras sauce.
Food is decent but service became really bad, personnel screaming and cursing in front of customers is such a bad atmosphere. I had never seen than before in any food place.
Atmosphere: 3
Food: 3
Service: 3
WOULD NOT RECOMMEND!!!! The service is unprofessional, and the energy is low and dark. The restaurant was empty when I walked in hours before closing, and after waiting for the one person in front of me for a little under 10 minutes I wasn’t greeted at all. Instead looked at as an annoyance. I had to ask the woman if she was open. After stating that I didn’t want the drink and asked if I could have extra fries instead I was told I could have an extra biscuit, to which I agreed. But when I got my order there were 10 fries in the box and the tiniest chicken tenders I’d ever seen in my life. Like BRUH!! I asked them if it was the normal amount they serve and the manager texting the ENTIRE time wouldn’t even make eye contact or look up. Instead they talked amongst themselves about me in Spanish although they both speak English, brought a replacement fry out in a bag and tried to compare amounts! Like what?! I was so mad I walked out not even wanting to discuss a refund. Just wanting to be clear from that awful restaurant and staff. Unprofessional, disrespectful, rude and ignorant. 1 outta 10! Don’t waste your $. $12 dollars for 3 baby tenders, 10 fries and awful service.
Food: 1
Service: 1
The chicken sandwich was nice.The service was a total mess. When I arrived I was second in line. Ten minutes later I was still second in line, now with 8 other people behind me.Five staff were on duty, not one of them made eye contact the whole time as they ambled around the front counter putting boxes together.It's not rocket science in a fast food setting to take your orders as fast as possible to avoid letting un-acknowledged customers become a bottleneck.It creates a vibe, which it did. At least 2 people turned away while I was waiting having seen the line snaking back to the door.
Atmosphere: 1
Food: 4
Service: 1
Nothing is ready waited for 25
Food: 1
Service: 1
i like the new shrimp they are good and
Atmosphere: 5
Food: 5
Service: 5
This fried chicken is juicy, flavorful, and fresh, and those buttery biscuits are amazing ? ?Tammy is a nice cashier and all the crew member was really nice.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: New 12pc Wings Combo, Signature Chicken
Never again. The only thing worse than the quality of the food was the quality of the service
The small wings are amazingly delicious.
Atmosphere: 4
Food: 5
Service: 5
Good service friendly staffKeep in that way
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food-borne illness waiting to happen from undercooked chicken and staff was unwelcoming and curt towards customers.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes, 6 Piece Chicken Tenders
Ordered $20.00 worth of chicken was told by employees we could only have one dipping sauce each only gave us two dipping sauces for all that chicken and wouldn’t give us more like he was paying for it.
I am giving up. Far too often, they have basically no chicken ready to go. They estimate it will take 10-15 minutes to prepare, and it still takes longer. All while the store isn't even busy. Best thing at Popeye's used to be the onion rings, but those are long gone. Overall not what it used to be and this location is particularly sub-par.
Atmosphere: 2
Food: 2
Service: 1
The food is great, but service is slow.One problem at this Popeye's is that they are the slowest fast food place in Virginia. You can't get what you ordered because they never have enough chicken ready for customers. This have been going on for years. I just thought people should know since it will never be fixed.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Fried Chicken
Very bad food compared to the price and the customer service is even worst they are very rude.
Atmosphere: 1
Food: 1
Service: 1