I ordered 4 items: a pizza, 2 subs and a brownie. While I was waiting they made the pizza and 1 sub. Forgot the other things. When they realized they forgot to make the other 2 items, only 1 of the missing items was put in the oven after that. They completely forgot the brownie and didn't make it until I reminded them about it. There are other pizza places in Strawbridge that I will be buying from exclusively now.
Mohamed Zaiaa
clean pizza?,& Nice people.✌️
Atmosphere: 5
Food: 5
Service: 5
Tressa B.
This is the worse chanellos i have ever had. My order was an hour and half late from the time we called, we only live five minutes from the actual building. When we received our pizzas they were cold and dishelved. We called to speak with a supervisor and they would not refund our money without a manager being present in which we had to wait for him to get there. They have bad customer service and i will NEVER order from them again.
Quick and speedy delivery but I've never tasted more bland pizza and garlic knots. Almost as though they used no herbs or spices. Tasted no garlic on the knots. Driver was great and friendly as well
Patricia Nixon Purvis
Their pizza is always good and prepared on time.
Atmosphere: 5
Food: 5
Service: 5
Emmanuel Torres
Demetria is a kind hearted person as well as her boy friend. God bless your business guys..
Katie Tate
A bit annoyed as I’ve been struggling eating lately due to being sick a sub sounded good so I got a sub and pizza for my hubby I found a long hair in mine which ruined my already nonexistent appetite :/ so bummed. If I got a refund I would probably try it again at some point if not I prolly won’t
Benjamin Jordan
Have they even heard of seasoning? I ordered three items for delivery today.1. Garlic Bread. It was decent, but tasted stale.2. Bacon cheese fries. I received 23 fries with a dusting of cheese and the least flavorful bacon I have ever eaten in my life.3. Garlic Parm wings. There was no seasoning in sight. At $13 for 6 wings, I at least expect them to taste good. It tasted like they sprinkled some garlic powder and parmesan on the other side of the room and threw them in the oven. If I wanted to season my own food I would have hit the grocery store before ordering.In conclusion, eat some cardboard or order somewhere else.At least the delivery driver was cool.
The pizza is delicious. But the staffing problems are apparent. Long waits and people who are not customer service trained. But the foods worth it.
Linda McConnell
Not even a 1 star-pizza cold- no spinach. Not going. Back
William Jones
Ordered a large steak and cheese pizza from there today it tasted like a salt lick no one could eat it
Elizabeth Antoine
All I can say is "WOW". I have supported Chanellos Pizza ( Kempsville) for several years. My partner AlWAYS gets the bread sticks/ large and I ALWAYS get a greek salad(large). On this evening, we ordered the SAME THING, albeit yelling over blaring background music and a very very very very soft spoken agent. We repeated the order four times. Instead of the ALWAYS ordered Greek, I got a Garden salad. Here is the WOW part. When I called the store to advise that I got the wrong order, the "manager" yelled, screamed and berated stating that " you SAID you ordered a Greek salad, but your ORDER was input for a garden salad so that is what you got ! you know you ordered a garden salad". Mortified, I advised that, I never eat garden salads, I am allergic to sharp cheese, and was super sad that he felt that I was lying. I encouraged him to check the multiple orders to my address, they are all the same (large bread sticks, large greek). He pouted, yelled, screamed and was louder than the first tirade. Prior to slamming the phone in my ear, he yelled that "HE" did not take the order but, demanded that I "COME UP HERE AND GET THE NEW SALAD' My options: 1) Arrive at Chanellos with the police or 2) suck up the loss. I took the latter, and share this with you. If you want to be yelled at and called a liar-order from this hard-of-hearing location. For my part, I Wont be ordering from here again.
Keturah Farrar
Underwhelming at best. Ordered a family deal for delivery. Pizzas were alright. Garlic knots were miniature compared to anywhere else we have visited locally. Received the dessert with the cinnamon sugar pouring out of the bag, which is of course an accident but deserves noting for possible improvement of packaging. Most disappointing was the cheddar bacon fries. $6 and we received a container that wasn't even 1/3 of the way full. And to send it home, our food was lukewarm/cold at best. We sadly will not be returning.
I ordered 4 items: a pizza, 2 subs and a brownie. While I was waiting they made the pizza and 1 sub. Forgot the other things. When they realized they forgot to make the other 2 items, only 1 of the missing items was put in the oven after that. They completely forgot the brownie and didn't make it until I reminded them about it. There are other pizza places in Strawbridge that I will be buying from exclusively now.
clean pizza?,& Nice people.✌️
Atmosphere: 5
Food: 5
Service: 5
This is the worse chanellos i have ever had. My order was an hour and half late from the time we called, we only live five minutes from the actual building. When we received our pizzas they were cold and dishelved. We called to speak with a supervisor and they would not refund our money without a manager being present in which we had to wait for him to get there. They have bad customer service and i will NEVER order from them again.
Absolutely delicious.Dietary restrictions: Gluten free, dairy free, vegetarian options!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Love the food
Quick and speedy delivery but I've never tasted more bland pizza and garlic knots. Almost as though they used no herbs or spices. Tasted no garlic on the knots. Driver was great and friendly as well
Their pizza is always good and prepared on time.
Atmosphere: 5
Food: 5
Service: 5
Demetria is a kind hearted person as well as her boy friend. God bless your business guys..
A bit annoyed as I’ve been struggling eating lately due to being sick a sub sounded good so I got a sub and pizza for my hubby I found a long hair in mine which ruined my already nonexistent appetite :/ so bummed. If I got a refund I would probably try it again at some point if not I prolly won’t
Have they even heard of seasoning? I ordered three items for delivery today.1. Garlic Bread. It was decent, but tasted stale.2. Bacon cheese fries. I received 23 fries with a dusting of cheese and the least flavorful bacon I have ever eaten in my life.3. Garlic Parm wings. There was no seasoning in sight. At $13 for 6 wings, I at least expect them to taste good. It tasted like they sprinkled some garlic powder and parmesan on the other side of the room and threw them in the oven. If I wanted to season my own food I would have hit the grocery store before ordering.In conclusion, eat some cardboard or order somewhere else.At least the delivery driver was cool.
Restaurantji Recommends
The pizza is delicious. But the staffing problems are apparent. Long waits and people who are not customer service trained. But the foods worth it.
Not even a 1 star-pizza cold- no spinach. Not going. Back
Ordered a large steak and cheese pizza from there today it tasted like a salt lick no one could eat it
All I can say is "WOW". I have supported Chanellos Pizza ( Kempsville) for several years. My partner AlWAYS gets the bread sticks/ large and I ALWAYS get a greek salad(large). On this evening, we ordered the SAME THING, albeit yelling over blaring background music and a very very very very soft spoken agent. We repeated the order four times. Instead of the ALWAYS ordered Greek, I got a Garden salad. Here is the WOW part. When I called the store to advise that I got the wrong order, the "manager" yelled, screamed and berated stating that " you SAID you ordered a Greek salad, but your ORDER was input for a garden salad so that is what you got ! you know you ordered a garden salad". Mortified, I advised that, I never eat garden salads, I am allergic to sharp cheese, and was super sad that he felt that I was lying. I encouraged him to check the multiple orders to my address, they are all the same (large bread sticks, large greek). He pouted, yelled, screamed and was louder than the first tirade. Prior to slamming the phone in my ear, he yelled that "HE" did not take the order but, demanded that I "COME UP HERE AND GET THE NEW SALAD' My options: 1) Arrive at Chanellos with the police or 2) suck up the loss. I took the latter, and share this with you. If you want to be yelled at and called a liar-order from this hard-of-hearing location. For my part, I Wont be ordering from here again.
Underwhelming at best. Ordered a family deal for delivery. Pizzas were alright. Garlic knots were miniature compared to anywhere else we have visited locally. Received the dessert with the cinnamon sugar pouring out of the bag, which is of course an accident but deserves noting for possible improvement of packaging. Most disappointing was the cheddar bacon fries. $6 and we received a container that wasn't even 1/3 of the way full. And to send it home, our food was lukewarm/cold at best. We sadly will not be returning.