Chipotle Mexican Grill

3380 Princess Anne Rd, Virginia Beach
(757) 468-0170

Recent Reviews

Ash Faye

Chipotle never disappoints! Delicious food, great service, and a welcoming atmosphere make it a top choice for a quick and satisfying meal. Five stars all the way, not to mention they have some good lookin employees too ?

Atmosphere: 5

Food: 5

Service: 5

Edwin F

I have been to this location countless times during lunch/dinner and each time is a different experience but somehow none of these experiences ever reach five stars.I ordered 3 things today in person; a kids quesadilla, a barbacoa burrito and a chicken bowl.First of all, they were being stingy with the beans, they tried to give me a serving of almost 1 tablespoon and a half of beans on top of a mountain of rice. He tried to give me a lid that was bathed in guac until I told him to please give me a new lid for the bowl. But the guac bath still manage to get all over my kids plate. This is how the plate looked along with the cold tortilla and cheese that we also received. The burrito was wrapped wrong so with each bite that I took, food was spilling out from the bottom.9/10 times these people don’t change their gloves, I’ll see them touching the cashier, their phones, etc and then they will actually touch customers foods. That’s just disgusting. There is cross contamination everywhere, you will find corn in the red salsa, sometimes lettuce in your order even though you never ordered any lettuce. The list goes on and on.

Chuck Baggett

This place has really gone downhill. The food and customer service are terrible.

Atmosphere: 1

Food: 1

Service: 1

vy chau

This is my favorite Chipotle location to go to! Everyone is always so friendly and the food is DELICIOUS every single time. I love going here and I’ve been going here for years. I would highly recommend coming to this location!! ☺️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito

Will Russell

Walked in to an empty restaurant in the middle of the afternoon. About 6 employees behind the bar who all looked at me when I came in. No greeting, no one waiting for me to take my order, nothing. Manager was ranting about something to one of the employees. Walked all the way to the bar and it took the manager telling an employee 2-3 times to take my order. Employee was clearly busy, not sure why the manager couldn't have atleast started the order. His apologies was in the form of yelling sorry half way across the kitchen.As someone who managed restaurants, this would never be acceptable behavior from my leadership. Shame.

Atmosphere: 1

Food: 4

Service: 1

Erwin Jayme

I have eaten here before and food had been cold. This place needs a good management because the wait times for food delivery is ridiculous. No sense of urgency at all.

victoria vieira

We just moved into the area and are very familiar with chipotle. We have been to this location twice so far. First time it was about 8pm and I asked for peppers and onions to be added but they were out. No problem, I probably came too late. I came today 1/13 at 6:45pm and asked for peppers and onions to be added again and they said they were out. Ok no problem, maybe they close soon. As I’m about to cash out, I look over to the next station where I assumed takeout orders were put together and saw a meal that was topped with peppers and onions. I asked if I could have those veggies there, the employee responded “oh, those are only for our online orders”. I said ok….. in my mind that made absolutely no sense. Should I have stopped the order got on my phone and placed it online to get my veggies? Then when I got back into my car I checked for times and this location wasn’t closing until 10pm! At this point I was very upset, granted it’s just veggies I’m complaining about but the whole situation doesn’t make sense and if I asked for veggies and they are available for online ordering, then they should be available for in house ordering as well. Thank you for your time. Victoria

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Burrito Bowl

Kenneth Burton

Outrageous, I don’t know where the portion control is but the 12 dollar burrito is nowhere near what is usually seen from this franchise. I am extremely disappointed in the location especially not have guac or cheese during peak meal hours in top is unacceptable. This company has been on a nose dive in quality and I’m questioning future visits accordingly.

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Burrito

Lauren

Food poisoning warning! A family member and I dined here. Our meat was SUPER cold, it had been sitting out for HOURS giving us food poisoning. This is your warning! Avoid this place at all costs. Completely unacceptable.

Food: 1

Calvin Morris

Stale and reheated dried out foods, unfriendly

Atmosphere: 1

Food: 1

Service: 1

B W

I had a date I was meeting when I got there. When I came in, the workers seemed almost confused that people were coming in. OK.I used the bathroom, met with my date, and got in line. The young woman who was serving us seemed very annoyed and dismissive. I didn't really feel comfortable adding to the order or modifying, and neither did my date because it just felt like we were an annoyance. The food was good, but the best part was leaving.I don't require much interaction. But when your demeanor makes it feel uncomfortable to sit and eat, I am totally ok going to another one. I love Chipotle, but that visit was an off-putting experience

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Barbacoa Bowl, Burrito Bowl

Lew B

Don’t bother going in the morning, they say they’re open at 10:45 but 1115 they had no meat ready at all. How can you run a business and say you’re open and have zero product to sell a half an hour after your supposed to be open. I guess I’m off to Chick-fil-A.

Atmosphere: 1

Food: 1

Service: 1

Adam Washington

11/4/23 We went their as a marching band, and they pushed through everyone, so I love them. I know they probably felt like walking out, but their quality stood the entire time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Burrito

Drew Bruns

I’ve been to this location multiple times as the only person In there. Each time it’s something new they’re either (mobile order) only. Or out of ingredients. People need to change the narrative, and walk out when they say mobile only. Next time you go to pick up your mobile order. Check out the mobile order station. Looks like a tornado hit it!

Atmosphere: 2

Food: 1

Service: 1

TaLisha Holback

Terrible don't even waste your time here. Stay dirty runs out of everything. I keep trying benefit of the doubt but not coming back anymore. They just need to close its that bad.

Atmosphere: 1

Food: 1

Service: 1

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