This location of Dunkin Donuts is great regarding service. The managers are terrific and so are the staff. They are efficient for having such a small staff, but I highly recommend going here as soon as they open to avoid being in the rush.
Atmosphere: 5
Food: 5
Service: 5
Brett
Horrible customer service at this place avoid if you can
Atmosphere: 1
Service: 1
Rod Watts
Amazing customer service!! The employee on 24 March 2024 at 5:30 am was professional and pleasant. Our order was perfect. Thank you to the employee who placed our order and at window to greet us at the drive thru. Thank you Dunkin' for the A plus customer atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Dolehite
The staff is very friendly and courteous. They strive to provide quality and quick service. Levanté provided great service with a smile and helped me to secure the drinks in my DD drink tray that I recycle! We enjoyed our Churro cold foam coffee and cold foam matcha with churro donuts.Parking: Parking is available both on the store front as well as the drive thru side of Dunkin Donuts.
I enjoy Dunkin Dounuts coffee but since the price is around $4.50 a cup, I now only go when I am on long drives.
Atmosphere: 5
Food: 5
Service: 5
Shelly
You are the worst dunkin I’ve ever been to. You guys are so stupid and lazy. Was there earlier today waiting on my order and you guys couldn’t even communicate with anyone. Especially with this one delivery driver. That poor guy waited for at least 30 minutes on his customers order and they come to tell him after so long there was no apple fritter??? Then they threatened to kick him out?? After he confronted them??? Please fire these employees!!!!
Atmosphere: 1
Food: 1
Service: 1
Dadiva Harris
The lady at the window has the best customer service I've experienced in a very long time.Very helpful and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Natalie Sexton
Went to get a coffee December 20th 2023 at 3:50pm and was SCREAMED at by the person taking my order because I was asking why she couldn’t take 2 separate orders for the two different people paying in my car. Absolutely unacceptable behaviour when I was nothing but kind to her. Asked for the manager she said there wasn’t one there, so I asked for her name and she said Erica. I am baffled, will be going to local coffee shops instead now thanks.
Atmosphere: 1
Service: 1
Donna Gaughan
Drive thru has gotten my order wrong 4 out of 5 times over the past 6 months.
Michael Farmer
worst experience ever. didn't get my food that I ordered and the food that I got was burnt and the cheese was cold. I asked for my missing food and the small Hispanic woman that cooks came out and was yelling and being super disrespectful talking bout I need to leave and no you can't have your receipt. terrible service.
Food here is good but they could work on their customer service I asked for a glazed donut and they gave me a chocolate sprinkle donut. But I got a free drink :)Inside is nice always quiet nobody bothers anyone.
Worst dunkin ever! I ordered a vanilla ice coffee with liquid sugar. The lady taking our order clearly didn't know how to make the drinks and was super rude! She handed me a drink that looked like sweet tea. Really annoyed. Fix this! I will never go there again!
Atmosphere: 1
Food: 1
Service: 1
Matt Gilman
This place messess up my girlfriends order every single time. Yall, pay attention. How hard is it to prepare a simple order with a fricken English muffin on a sandwich. Take your job seriously! Anything worth doing is worth doing right and if you can't do that maybe you should work at another chain restaurant and mess up orders there instead
Atmosphere: 1
Food: 1
Service: 1
Amanda Maupin
I wish there was a better Dunkin next to my home. This location is less than 5 minutes away. My coffee usually comes out fine but every time, EVERYTIME, I order food, they mess up my order.
Atmosphere: 1
Food: 1
Service: 1
Kay
Ok literally I would give this place no stars. I just got yelled at by the woman who literally makes the food because I was standing with an infant and a toddler and could not leave the table to go get it that was literally bizarre for her to act like that screaming across the restaurant telling ME not to scream across the restaurant. She should not be acting like that working in customer service, go get another job.
This location of Dunkin Donuts is great regarding service. The managers are terrific and so are the staff. They are efficient for having such a small staff, but I highly recommend going here as soon as they open to avoid being in the rush.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service at this place avoid if you can
Atmosphere: 1
Service: 1
Amazing customer service!! The employee on 24 March 2024 at 5:30 am was professional and pleasant. Our order was perfect. Thank you to the employee who placed our order and at window to greet us at the drive thru. Thank you Dunkin' for the A plus customer atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The staff is very friendly and courteous. They strive to provide quality and quick service. Levanté provided great service with a smile and helped me to secure the drinks in my DD drink tray that I recycle! We enjoyed our Churro cold foam coffee and cold foam matcha with churro donuts.Parking: Parking is available both on the store front as well as the drive thru side of Dunkin Donuts.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Holiday Donuts, Assorted Half Dozen or Dozen Donuts, Coolatta, Muffins, Iced Macchiato, Croissant, Bagel with Cream Cheese Spread, Tomato Pesto Grilled Cheese, Munchkins Donut Hole Treats
I enjoy Dunkin Dounuts coffee but since the price is around $4.50 a cup, I now only go when I am on long drives.
Atmosphere: 5
Food: 5
Service: 5
You are the worst dunkin I’ve ever been to. You guys are so stupid and lazy. Was there earlier today waiting on my order and you guys couldn’t even communicate with anyone. Especially with this one delivery driver. That poor guy waited for at least 30 minutes on his customers order and they come to tell him after so long there was no apple fritter??? Then they threatened to kick him out?? After he confronted them??? Please fire these employees!!!!
Atmosphere: 1
Food: 1
Service: 1
The lady at the window has the best customer service I've experienced in a very long time.Very helpful and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato
Went to get a coffee December 20th 2023 at 3:50pm and was SCREAMED at by the person taking my order because I was asking why she couldn’t take 2 separate orders for the two different people paying in my car. Absolutely unacceptable behaviour when I was nothing but kind to her. Asked for the manager she said there wasn’t one there, so I asked for her name and she said Erica. I am baffled, will be going to local coffee shops instead now thanks.
Atmosphere: 1
Service: 1
Drive thru has gotten my order wrong 4 out of 5 times over the past 6 months.
worst experience ever. didn't get my food that I ordered and the food that I got was burnt and the cheese was cold. I asked for my missing food and the small Hispanic woman that cooks came out and was yelling and being super disrespectful talking bout I need to leave and no you can't have your receipt. terrible service.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Food here is good but they could work on their customer service I asked for a glazed donut and they gave me a chocolate sprinkle donut. But I got a free drink :)Inside is nice always quiet nobody bothers anyone.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Croissant, Hash Browns, Maple Sugar Bacon Breakfast Sandwich, Iced Latte
Worst dunkin ever! I ordered a vanilla ice coffee with liquid sugar. The lady taking our order clearly didn't know how to make the drinks and was super rude! She handed me a drink that looked like sweet tea. Really annoyed. Fix this! I will never go there again!
Atmosphere: 1
Food: 1
Service: 1
This place messess up my girlfriends order every single time. Yall, pay attention. How hard is it to prepare a simple order with a fricken English muffin on a sandwich. Take your job seriously! Anything worth doing is worth doing right and if you can't do that maybe you should work at another chain restaurant and mess up orders there instead
Atmosphere: 1
Food: 1
Service: 1
I wish there was a better Dunkin next to my home. This location is less than 5 minutes away. My coffee usually comes out fine but every time, EVERYTIME, I order food, they mess up my order.
Atmosphere: 1
Food: 1
Service: 1
Ok literally I would give this place no stars. I just got yelled at by the woman who literally makes the food because I was standing with an infant and a toddler and could not leave the table to go get it that was literally bizarre for her to act like that screaming across the restaurant telling ME not to scream across the restaurant. She should not be acting like that working in customer service, go get another job.
Atmosphere: 1
Food: 3
Service: 1