Sandwiches were perfect. Jay was very helpful. Only negative thing I have to say is not about the local store but firehouse in general. You can not use your points without the app. Very inconvenient.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Club on a Sub
Katie Luehrs
Fantastic staff who are always friendly and accommodating!
Atmosphere: 4
Food: 4
Service: 5
Pam M.
The worker were very polite, the food was good and it didn't take long. I would definitely return.
Atmosphere: 5
Food: 5
Service: 5
Marlow Ebron
They had me waiting 30 mins for one Medium single sandwich It was supposed to be hot but cold Bad service bad food all around!!
Atmosphere: 1
Food: 1
Service: 1
Ashley Leland
I just wanted to share a good experience I had with the lunch crew today! In all fairness there had to have been a computer glitch because I saw the order slip and my online order which were two different things but I came back for an incorrect sandwich being made to be corrected. They had no problem fixing the issue normally people are not so nice. I go hear often and will continue to support! I appreciate the kindness and promptness for them to get my sandwich fixed! Great team!
Cryssee Fernandez
My company ordered food for my team and our sides were not included. We only got the sandwiches and drinks (only because it was self serve) and the sandwiches were not labeled making it hard to identify which sandwich belonged to whom. When trying to call the restaurant, there is no option to speak to a staff member to resolve any issues such as this. The only option is to email and they'll get back to you within 24 hours. Would not recommend if you have a big order. You won't get everything you paid for. Going through the horrible traffic and construction isn't worth the hassle of going back for the missing food.
Food: 5
Service: 1
Candice Jackson
Mac and J makes the best subs and their customer service is awesome. Thank you. Awesome place to get subs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball
Shawn Perry
Every time I've been here, I've been greeted I have been here hundreds of times. Very friendly staff and the subs always come out exactly how they were ordered. Special shout out to Jagat for always going above and beyond.
Love this firehouse! Staff is super friendly and helpful. Everyone has a smile on their face when you walk in the door. The food as always was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey & Provolone Sub Kids, Turkey Bacon Ranch
Frankie Adorn
2 nights in a row I come to this location and they are closed by 8pm even though hours are 10:30am to 9pm. Just change the hours if you don't want to stay open past 730pm.
Under new Management and they have really made this restaurant great!!Vegetarian options: Gluten options too!Kid-friendliness: Kids eat free on Tuesday!
Recommended dishes: Italian
John Quinn
The sub, the service and price were all very good.
Rick Warren
This was my first time visiting this place. It was clean and well maintained. I had the new Kings Hawaiian Pulled Pork Sandwich. This was the absolute best tasting smoked pork sandwich I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Anthony “Buddy” Repass
Forget Subway. Forget Jersey Mike's. Firehouse Subs is by far the best place to get a sub. I couldn't eat it all, and that's not normal for me.
Atmosphere: 5
Food: 5
Service: 5
patrick burger
Twice in a row I’ve tried to come in here and order, and both times I’ve seen some of the worst customer service I’ve ever seen. I stood in there today for 5 minutes with 2 employees right in front of me, and neither one spoke to me. I’m normally really understanding when restaurants are busy, but this is twice in a row, and I don’t see anything improving.
Sandwiches were perfect. Jay was very helpful. Only negative thing I have to say is not about the local store but firehouse in general. You can not use your points without the app. Very inconvenient.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Club on a Sub
Fantastic staff who are always friendly and accommodating!
Atmosphere: 4
Food: 4
Service: 5
The worker were very polite, the food was good and it didn't take long. I would definitely return.
Atmosphere: 5
Food: 5
Service: 5
They had me waiting 30 mins for one Medium single sandwich It was supposed to be hot but cold Bad service bad food all around!!
Atmosphere: 1
Food: 1
Service: 1
I just wanted to share a good experience I had with the lunch crew today! In all fairness there had to have been a computer glitch because I saw the order slip and my online order which were two different things but I came back for an incorrect sandwich being made to be corrected. They had no problem fixing the issue normally people are not so nice. I go hear often and will continue to support! I appreciate the kindness and promptness for them to get my sandwich fixed! Great team!
My company ordered food for my team and our sides were not included. We only got the sandwiches and drinks (only because it was self serve) and the sandwiches were not labeled making it hard to identify which sandwich belonged to whom. When trying to call the restaurant, there is no option to speak to a staff member to resolve any issues such as this. The only option is to email and they'll get back to you within 24 hours. Would not recommend if you have a big order. You won't get everything you paid for. Going through the horrible traffic and construction isn't worth the hassle of going back for the missing food.
Food: 5
Service: 1
Mac and J makes the best subs and their customer service is awesome. Thank you. Awesome place to get subs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball
Every time I've been here, I've been greeted I have been here hundreds of times. Very friendly staff and the subs always come out exactly how they were ordered. Special shout out to Jagat for always going above and beyond.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian, Engineer, Smokehouse Beef & Cheddar Brisket, Engineer Sub
Love this firehouse! Staff is super friendly and helpful. Everyone has a smile on their face when you walk in the door. The food as always was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey & Provolone Sub Kids, Turkey Bacon Ranch
2 nights in a row I come to this location and they are closed by 8pm even though hours are 10:30am to 9pm. Just change the hours if you don't want to stay open past 730pm.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Under new Management and they have really made this restaurant great!!Vegetarian options: Gluten options too!Kid-friendliness: Kids eat free on Tuesday!
Recommended dishes: Italian
The sub, the service and price were all very good.
This was my first time visiting this place. It was clean and well maintained. I had the new Kings Hawaiian Pulled Pork Sandwich. This was the absolute best tasting smoked pork sandwich I've ever had.
Atmosphere: 5
Food: 5
Service: 5
Forget Subway. Forget Jersey Mike's. Firehouse Subs is by far the best place to get a sub. I couldn't eat it all, and that's not normal for me.
Atmosphere: 5
Food: 5
Service: 5
Twice in a row I’ve tried to come in here and order, and both times I’ve seen some of the worst customer service I’ve ever seen. I stood in there today for 5 minutes with 2 employees right in front of me, and neither one spoke to me. I’m normally really understanding when restaurants are busy, but this is twice in a row, and I don’t see anything improving.
Atmosphere: 1
Service: 1