Our group of 17 had a reservation at 6:00 on Sunday. We were seated at 6:05. The first table had a chef right away but the other table had to wait until 6:45. He had no personality and no show. He has been there for many years and not worth the expensive dinners. We're NOT going back.
Desiree Nelson
AMAZING FOOD! Great people! Highly recommend! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Sushi, Shogun Hibachi Fried Rice with Main Dinner Order, Steak
A Stevenson
The cook prepared the food so slowly the rice was finished 10 minutes before we received the vegetables and then another 10 minutes before the proteins were served. No consideration for the food getting cold on the plate. Terrible experience and this restaurant need to add exhaust fans for all of the smoke.Parking: Tight crowded lot
Atmosphere: 1
Food: 1
Service: 2
Domenick M
First off! I intend to go to this restaurant tonight. I read reviews.. the last review was unfair, spiteful and just plain unnecessary.20 people is a huge number for a restaurant to accommodate, especially in the hibachi environment. It's unfortunate that two guests had issues but how long do you wait? The whole restaurant that will be serving you. You could have eaten and the late arrival could work something out. You explained how satisfied you were with everything except one person which you clearly went head to head with. Of course we have no idea about your arrogance at that time in your review. The fact that you penalized the whole restaurant with a 1 star suggests to me you may have been complicate in this altercation. 1 star is spiteful and more than unreasonable as your own post is evident.I will update this review after I visit this evening.UPDATE: Arrived on time. Was seated by a great staff. The host came to the table several times to check in to ensure everything was OK. Everything was perfect . Great entertainment for kids also.
Atmosphere: 5
Food: 5
Service: 5
Holly Sigafoos
I’ll start first with the positive the wait staff and cooks are amazing… food was great. Drove 30mins from home past a dozen or more hibachi places to go here for my son’s birthday. First impressions are everything the person you see first in your dinning experience sets the tone for the entire meal.. The women who runs the front of this establishment is awful. With a party of 20 people you can’t expect not one single person to be running late but she will basically make you feel like you need to leave before they will wait on you because 1 couple from your party is running late. My son was uncomfortable and not happy to celebrate his birthday when he heard the way she was treating us. Not to mention when we made the reservation we asked for the cake and picture. Didn’t get it I guess because we had a couple caught at a bad accident which made them late they felt my son didn’t deserve the cake and photo. Instead of just seating 18 people she stood and argued with my husband. Just want people aware of how nasty she can be and how she is running this place. It’s a shame because the food is great and wait staff is amazing. They should really work on the front of the house staff and rethink this requirement with a reservation. We all work too hard for our money and with the cost of everything now I’d rather enjoy my meal and not be treated this way so we will now go elsewhere.
Atmosphere: 1
Food: 5
Service: 1
Ryan D
Parking: There is plenty of parking directly in front of the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi Bar, Hibachi Dinners, Miso Soup
kelly hollowell
Worst ever experience - nearly 400 dollars and yelled at because the 5th of 6 guests was 2 minutes late; we even offered to order for him. Awful - will never go back. Btw - the chef’s performance was lack luster at best.
Atmosphere: 1
Food: 1
Service: 1
Mario Reyes
Since that day my favorite Japanese food
Atmosphere: 5
Food: 5
Service: 5
Tasha Morales
The customer service lacks as much as the seasoning. I am not quite sure how this place lands at 4.3 stars. The customer service was horrible; starting from the hostess, the helicopter mgr lady trailing right behind her with her awful stares to the poor spaced out overworked waitress. The chef cooked all meats and seafood to appropriate temperatures (steak, shrimp & scallops) however nothing popped my taste buds to have me come back or want more.
Atmosphere: 5
Food: 3
Service: 1
Halea Hahn
First time ever going . From walking into the doors to leaving . We had nothing but great customer service . We didn’t make reservations and had a seat for 7 ready in 10 minutes . While they were already busy . Everyone was friendly . Our server was new but wouldn’t know it because she was great . Our chef was AMAZING ! Everyone LOVED him. Food was PREFECT! All of kids had a blast . The shims catching in the mouth game was a big hit . My youngest daughter was glued the whole time and already asking to go back to see fire and the nice food man. Even leaving the host was taking to my 9 month old son. While going to my car to feed to my son one of the workers even offered to let me feed in his office because it’s cold out . I just loved the family vibe . I highly recommend if you are looking for a great place . Also sushi was on point too! Nothing but positive feed back here . Thank you for the workers and their great experience.Kid-friendliness: Kids menu 10 and under . Changing table in bathrooms .Wheelchair accessibility: Wheelchair easily can be sat . And bathroom access .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shogun Hibachi Fried Rice with Main Dinner Order, Steak, Sirloin and Shrimp Hibachi
If I could give a negative star, I would give 5 of them. The middle aged Asian woman that seats patrons, is one of the rudest people I've encountered. She's in definite need of customer service training. The place is already outdated with a slight odor, so customer service should be of the utmost importance. Please do not eat at this hole in the wall restaurant. P.s if the front of the house looks this bad, I can only imagine how disgusting the kitchen is...
Atmosphere: 1
Food: 1
Service: 1
Halea Hahn
First time ever going . From walking into the doors to leaving . We had nothing but great customer service . We didn’t make reservations and had a seat for 7 ready in 10 minutes . While they were already busy . Everyone was friendly . Our server was new but wouldn’t know it because she was great . Our chef was AMAZING ! Everyone LOVED him. Food was PREFECT! All of kids had a blast . The shims catching in the mouth game was a big hit . My youngest daughter was glued the whole time and already asking to go back to see fire and the nice food man. Even leaving the host was taking to my 9 month old son. While going to my car to feed to my son one of the workers even offered to let me feed in his office because it’s cold out . I just loved the family vibe . I highly recommend if you are looking for a great place . Also sushi was on point too! Nothing but positive feed back here . Thank you for the workers and their great experience
Forrest Anderson
Had an amazing experience took my girlfriend, my mother and step father for dinner. Food was amazing our cook was entertaining, the wait staff was very professional and accommodating. We will be coming back, perfect place to take the family, a date, a group of friends or business associates.
Ashley
The staff is pleasant and the customer service is good. However, I was highly disappointed in the food; the worse hibachi I’ve ever had. Everything tasted bland and unseasoned. Both my steak and chicken were very overcooked and dry, I wasn’t able to eat it. Unfortunately, majority of my food was left on the plate.
Atmosphere: 3
Food: 1
Service: 4
Timothy Mutambuki
The drinks were well made and the bartender was amazing.The Hibachi was okay although the chef could comfortably retire as a stand up
Our group of 17 had a reservation at 6:00 on Sunday. We were seated at 6:05. The first table had a chef right away but the other table had to wait until 6:45. He had no personality and no show. He has been there for many years and not worth the expensive dinners. We're NOT going back.
AMAZING FOOD! Great people! Highly recommend! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Sushi, Shogun Hibachi Fried Rice with Main Dinner Order, Steak
The cook prepared the food so slowly the rice was finished 10 minutes before we received the vegetables and then another 10 minutes before the proteins were served. No consideration for the food getting cold on the plate. Terrible experience and this restaurant need to add exhaust fans for all of the smoke.Parking: Tight crowded lot
Atmosphere: 1
Food: 1
Service: 2
First off! I intend to go to this restaurant tonight. I read reviews.. the last review was unfair, spiteful and just plain unnecessary.20 people is a huge number for a restaurant to accommodate, especially in the hibachi environment. It's unfortunate that two guests had issues but how long do you wait? The whole restaurant that will be serving you. You could have eaten and the late arrival could work something out. You explained how satisfied you were with everything except one person which you clearly went head to head with. Of course we have no idea about your arrogance at that time in your review. The fact that you penalized the whole restaurant with a 1 star suggests to me you may have been complicate in this altercation. 1 star is spiteful and more than unreasonable as your own post is evident.I will update this review after I visit this evening.UPDATE: Arrived on time. Was seated by a great staff. The host came to the table several times to check in to ensure everything was OK. Everything was perfect . Great entertainment for kids also.
Atmosphere: 5
Food: 5
Service: 5
I’ll start first with the positive the wait staff and cooks are amazing… food was great. Drove 30mins from home past a dozen or more hibachi places to go here for my son’s birthday. First impressions are everything the person you see first in your dinning experience sets the tone for the entire meal.. The women who runs the front of this establishment is awful. With a party of 20 people you can’t expect not one single person to be running late but she will basically make you feel like you need to leave before they will wait on you because 1 couple from your party is running late. My son was uncomfortable and not happy to celebrate his birthday when he heard the way she was treating us. Not to mention when we made the reservation we asked for the cake and picture. Didn’t get it I guess because we had a couple caught at a bad accident which made them late they felt my son didn’t deserve the cake and photo. Instead of just seating 18 people she stood and argued with my husband. Just want people aware of how nasty she can be and how she is running this place. It’s a shame because the food is great and wait staff is amazing. They should really work on the front of the house staff and rethink this requirement with a reservation. We all work too hard for our money and with the cost of everything now I’d rather enjoy my meal and not be treated this way so we will now go elsewhere.
Atmosphere: 1
Food: 5
Service: 1
Parking: There is plenty of parking directly in front of the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi Bar, Hibachi Dinners, Miso Soup
Worst ever experience - nearly 400 dollars and yelled at because the 5th of 6 guests was 2 minutes late; we even offered to order for him. Awful - will never go back. Btw - the chef’s performance was lack luster at best.
Atmosphere: 1
Food: 1
Service: 1
Since that day my favorite Japanese food
Atmosphere: 5
Food: 5
Service: 5
The customer service lacks as much as the seasoning. I am not quite sure how this place lands at 4.3 stars. The customer service was horrible; starting from the hostess, the helicopter mgr lady trailing right behind her with her awful stares to the poor spaced out overworked waitress. The chef cooked all meats and seafood to appropriate temperatures (steak, shrimp & scallops) however nothing popped my taste buds to have me come back or want more.
Atmosphere: 5
Food: 3
Service: 1
First time ever going . From walking into the doors to leaving . We had nothing but great customer service . We didn’t make reservations and had a seat for 7 ready in 10 minutes . While they were already busy . Everyone was friendly . Our server was new but wouldn’t know it because she was great . Our chef was AMAZING ! Everyone LOVED him. Food was PREFECT! All of kids had a blast . The shims catching in the mouth game was a big hit . My youngest daughter was glued the whole time and already asking to go back to see fire and the nice food man. Even leaving the host was taking to my 9 month old son. While going to my car to feed to my son one of the workers even offered to let me feed in his office because it’s cold out . I just loved the family vibe . I highly recommend if you are looking for a great place . Also sushi was on point too! Nothing but positive feed back here . Thank you for the workers and their great experience.Kid-friendliness: Kids menu 10 and under . Changing table in bathrooms .Wheelchair accessibility: Wheelchair easily can be sat . And bathroom access .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shogun Hibachi Fried Rice with Main Dinner Order, Steak, Sirloin and Shrimp Hibachi
Restaurantji Recommends
If I could give a negative star, I would give 5 of them. The middle aged Asian woman that seats patrons, is one of the rudest people I've encountered. She's in definite need of customer service training. The place is already outdated with a slight odor, so customer service should be of the utmost importance. Please do not eat at this hole in the wall restaurant. P.s if the front of the house looks this bad, I can only imagine how disgusting the kitchen is...
Atmosphere: 1
Food: 1
Service: 1
First time ever going . From walking into the doors to leaving . We had nothing but great customer service . We didn’t make reservations and had a seat for 7 ready in 10 minutes . While they were already busy . Everyone was friendly . Our server was new but wouldn’t know it because she was great . Our chef was AMAZING ! Everyone LOVED him. Food was PREFECT! All of kids had a blast . The shims catching in the mouth game was a big hit . My youngest daughter was glued the whole time and already asking to go back to see fire and the nice food man. Even leaving the host was taking to my 9 month old son. While going to my car to feed to my son one of the workers even offered to let me feed in his office because it’s cold out . I just loved the family vibe . I highly recommend if you are looking for a great place . Also sushi was on point too! Nothing but positive feed back here . Thank you for the workers and their great experience
Had an amazing experience took my girlfriend, my mother and step father for dinner. Food was amazing our cook was entertaining, the wait staff was very professional and accommodating. We will be coming back, perfect place to take the family, a date, a group of friends or business associates.
The staff is pleasant and the customer service is good. However, I was highly disappointed in the food; the worse hibachi I’ve ever had. Everything tasted bland and unseasoned. Both my steak and chicken were very overcooked and dry, I wasn’t able to eat it. Unfortunately, majority of my food was left on the plate.
Atmosphere: 3
Food: 1
Service: 4
The drinks were well made and the bartender was amazing.The Hibachi was okay although the chef could comfortably retire as a stand up
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Miso Soup