Taco Bell

540 First Colonial Rd, Virginia Beach
(757) 422-0881

Recent Reviews

curt carter

Great staff during the day.Food is always excellent, however, at night.Time bunch of thugs working Worst customer service.I've ever Had extremely rude even told a older man they couldn't take his order

Atmosphere: 1

Food: 3

Service: 1

Amanda Nicolle

Slowest Taco Bell on the planet. Waiting 40 minutes for in store pickup order AFTER it said it was ready. Just got through the drive through anything else isn’t worth it. If you have a big car good luck getting through the drive through without hitting something.

Margarett Morgan

Taco Bell doesn't serve a lot of vegetables on there entree.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Chicken Quesadilla

S Cauthen

By far the worst ever to deal with! I order through Uber Eats and they gave my order to the wrong person and when 2 drivers showed up to get my food they told them that someone picked up the food already. I too called the store to be told the same thing! Instead of there lazy tail sending my order back out to a driver that was there, they cancel my order and tell me I have to contact Uber Eats, which is like trying to contact someone out I of space! I work in a restaurant where they do Uber Eats and all you have to do as the restaurant is request to re-send the food out to another driver, contact Uber Eats because it’s easier for the restaurant to contact them, or simple give the food to a driver that was actually there to pickup my food! No customer service what so ever, but I guess I get what I pay for!

Atmosphere: 1

Food: 1

Service: 1

Matt Gatlin

Friendly helpful staff, touch free ordering, yummy 5-layer burrito ?

Food: 5

Service: 5

Michael Conkle

Don't come here if in a hurry food takes forever to get been standing here for 15-20 minutes and still waiting ?

Atmosphere: 1

Food: 2

Service: 1

Gillian Johnson-Poor

It's fast tacos. A bit pricey. Otherwise I would give a 5 star.

Atmosphere: 4

Food: 4

Service: 4

Addison Horne

lol don’t go here they spit in my drink!!!Disgusting!!!! How could you?? Especially someone who works for someone else!!!! I can’t believe this world ?They called me a white cracker at the window and tried to throw My own drink at me!?!? I worked hard for that 2$ ??And this is acceptable??

Atmosphere: 1

Food: 1

Service: 1

Brian Austin

Good value and quick

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soft Taco

Miranda Richard

My husband and I came in for lunch and waited over 10 minutes for someone. Why is there no staff? This is insane.

Yusuf Kutluk

Food is very cold, service is

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Nachos

Samuel Bailie

Normally I have no problems with this location but today was terrible. Person taking order screwed up the order and left some things out and seemed to be rushing me a bit, then there was no greeting or have a nice day or is your order correct on the screen or anything which OK whatever then my order isn't right. Went inside and everybody seemed to have an attitude and went to check the order in the system as if it was my mistake not theirs. then only when they realized they messed up they made it real quick and once again no apology or have a nice or nothing. Customer service is in need of a serious overhaul that kinda stuff makes me not want to go back when it's that hard to recieve just 3 items correctly and politely.

Atmosphere: 2

Food: 4

Service: 1

Scott James

Ordered online. Waited 15 minutes in the store for pick up. Was told they were waiting on potatoes. After 10 pre minutes the manager told me they were out of beans and my worker couldn’t be made. Was told a refund couldn’t be issued until I call a customer service number. I am still on hold at the now 18 minute mark. So no food, and no refund. Amidst this the manager was yelling at construction workers there for lunch for some reason. Drive down the road a bit for a different Taco Bell ?

Atmosphere: 1

Food: 1

Service: 1

Brittany Johnston

cheesy gordita crunch Supreme was missing sour cream and tomatoes that I paid extra for.The spicy potato soft taco had no sauce. Just potato, cheese, and lettuce. The chicken crispon was supposed to come with sour cream instead of spicy ranch, but that was missing. The loaded beef nachos were supposed to come with light beans extra sauce and extra beef that I paid extra for. It was loaded with beans. No extra meat or cheese. Tried to call the store, no answer. This order was done through their taco bell app.

Atmosphere: 1

Food: 1

Service: 1

Discise10

Came for breakfast as I go to taco bell (multiple locations) occasionally for the breakfast steak crunchwrap. When handed the bag in the drive thru I immediately felt that it was extremely light. I pull my crunchwrap out to see what’s in the picture. I took it inside and inquired about it with the manager and she goes, “we can remake it but it won’t be much more than that.” I said that I’ve been here before and it was not like this, and she swore up and down it always has been. I just laughed and said forget it. The manager thought I was gone and started running her mouth in the back thinking I couldn’t hear her. I just let it go and left. Her name was Neek, Neekie or something like that. Came to check out the reviews and nearly all of them are the same complaints, they’re shorting people on everything ?. Never coming here again. Horrible business and customer service.

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