Stopped by this Arby's location on Sun, Jan 23, '22, after a couple attempts in the previous days only to find them closed, to give the Diablo Brisket Sandwich a try. It appears that this restaurant is being slammed with staffing issues, and even though it was open on this date, the lobby was closed as they were operating in Drive-Thru only mode with only two (2) employees. You could hear the stress in the employee's voice thru the Drive-Thru speaker as he was taking my order. In fact, I told the other member of my party that I wouldn't be surprised to hear him exclaim "Thanks it, I quit!" at any moment. He didn't come across as rude, but he was very short with the customer in line in front and behind me, as well as myself. Far be it from me that I committed the sin of ordering horseradish sauce when placing my order instead of waiting until I was at the Drive-Thru window.As far as the food I received, it was what you'd expect from Arby's. The Diablo Brisket Sandwich was made well and had just the right amount of sauce. Occasionally you'll find that they'll hold back a bit with spicy sauces, but that was not the case at this location on this date. I also got an order of Crinkle Cut Fries & White Cheddar Mac 'n Cheese. Both of these items were warm and delicious.I've withheld two (2) stars on this particular rating not because of the food quality or taste in any way, but simply because of the manner in which this restaurant is currently operating along with employees on the edge of exploding at any given moment.
Andres Cartagena
Good food made well. But make sure you have everything in the bag before you leave.
philip neubia
The food is prepared well and the customer service is ok. They cut the lights off early in the restaurant so sometimes it looks like the store is closed
Lachelle Givens
Always great service, fries always hot and food fresh. Sometimes pricey but worth the cost.
Mista Dozier
Love Arby's. The gyros, apple fritters, and curly fries are delicious!
Jordan Harris
I just purchased a #7 buffalo chicken crispy sandwich and the sandwich was raw. I returned sandwich to manager on duty Alex who gave me a refund. Just a warning to check your food at this location especially ordering for children.
Delores Garrett
Food was good but soda tasted really funny. Employees were really pleasant.
Newme55 Newme55
In my opinion the service was good but the food is so-so. Except for the jalapeño poppers which are awesome!
David Newman
Glad that you can eat inside now. All food was good.
Dylan Norris
Very good experience, and I have always been a regular here. Recently, it has become even better than I could have hoped. The management had to become better or something, because I've been having even better visits. Highly recommend
Very nice . Even though it was busy my food was hot and ready when I got to the window . Keep up the good work
Walker Fam
I love ordering food from here! Try the number 9
C Williams
This was pretty bad... They took a long time to take our order (dine in) gave us the wrong order twice .. not wasn't made correctly.. actually gave us someone elses food twice tried to give the first one to the people it belonged to even though we opened it.. normally at fast food places now they give you a number or ask for your name... Not there just we will bring it out to you... If you go here make sure you see your bag come from the back
Nancy K.
They are always out of shakes and we are never in line for less than 15 minutes. Their Jamoca shakes are sooo yummy though so I have to just keep my patience level up.
Gerry W
Good service. Not crowded. Very good military discount!
Stopped by this Arby's location on Sun, Jan 23, '22, after a couple attempts in the previous days only to find them closed, to give the Diablo Brisket Sandwich a try. It appears that this restaurant is being slammed with staffing issues, and even though it was open on this date, the lobby was closed as they were operating in Drive-Thru only mode with only two (2) employees. You could hear the stress in the employee's voice thru the Drive-Thru speaker as he was taking my order. In fact, I told the other member of my party that I wouldn't be surprised to hear him exclaim "Thanks it, I quit!" at any moment. He didn't come across as rude, but he was very short with the customer in line in front and behind me, as well as myself. Far be it from me that I committed the sin of ordering horseradish sauce when placing my order instead of waiting until I was at the Drive-Thru window.As far as the food I received, it was what you'd expect from Arby's. The Diablo Brisket Sandwich was made well and had just the right amount of sauce. Occasionally you'll find that they'll hold back a bit with spicy sauces, but that was not the case at this location on this date. I also got an order of Crinkle Cut Fries & White Cheddar Mac 'n Cheese. Both of these items were warm and delicious.I've withheld two (2) stars on this particular rating not because of the food quality or taste in any way, but simply because of the manner in which this restaurant is currently operating along with employees on the edge of exploding at any given moment.
Good food made well. But make sure you have everything in the bag before you leave.
The food is prepared well and the customer service is ok. They cut the lights off early in the restaurant so sometimes it looks like the store is closed
Always great service, fries always hot and food fresh. Sometimes pricey but worth the cost.
Love Arby's. The gyros, apple fritters, and curly fries are delicious!
I just purchased a #7 buffalo chicken crispy sandwich and the sandwich was raw. I returned sandwich to manager on duty Alex who gave me a refund. Just a warning to check your food at this location especially ordering for children.
Food was good but soda tasted really funny. Employees were really pleasant.
In my opinion the service was good but the food is so-so. Except for the jalapeño poppers which are awesome!
Glad that you can eat inside now. All food was good.
Very good experience, and I have always been a regular here. Recently, it has become even better than I could have hoped. The management had to become better or something, because I've been having even better visits. Highly recommend
Restaurantji Recommends
Very nice . Even though it was busy my food was hot and ready when I got to the window . Keep up the good work
I love ordering food from here! Try the number 9
This was pretty bad... They took a long time to take our order (dine in) gave us the wrong order twice .. not wasn't made correctly.. actually gave us someone elses food twice tried to give the first one to the people it belonged to even though we opened it.. normally at fast food places now they give you a number or ask for your name... Not there just we will bring it out to you... If you go here make sure you see your bag come from the back
They are always out of shakes and we are never in line for less than 15 minutes. Their Jamoca shakes are sooo yummy though so I have to just keep my patience level up.
Good service. Not crowded. Very good military discount!