KFC

1905 Pocahontas Trail, Williamsburg
(757) 220-8176

Recent Reviews

M H

How can KFC call this order 10 pieces? At least half are crunches, no chicken, and several are crunchy slivers of chicken. And no biscuit with the order!? So very dusappointed!!

Marian Bogdan

They charge you for water!

Atmosphere: 1

Food: 1

Service: 1

Bogdan 350z

They charge you for water!

Atmosphere: 1

Food: 1

Service: 1

Renee Stokes

I'm sorry but this place sucks the service sucks you are Kentucky fried Chicken and you never have chicken wings anything you ask for that pretty much out and the way they tell you it's like you're such an

Atmosphere: 1

Food: 1

Service: 2

What Did The Davis’ Do?

Absolutely some of the best workers I’ve ever seen!

Atmosphere: 5

Food: 5

Service: 5

terri gabriel

This a family go to when we travel to Busch Gardens and they love it.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Joshua Van Wienen

Rudest workers I’ve ever experienced in my life.I pulled up to the drive through and the woman said something but it was inaudible. I then said “Hi there, did you ask me to wait?” And she said “No, but I’m waiting on your order.”I asked for a spicy chicken sandwich meal, and she said “We ran out of fillets a couple minutes ago.”I asked “Even regular chicken sandwiches?”, and she said “THAT’S A FILLET SIRRRRR”#rude - but kind of funny.I won’t be going back…. Not just because of her horrible personality which is better suited for NON-guest interactions, but the inside of this store always looks unkept and unsanitary.

Atmosphere: 1

Food: 1

Service: 1

Jeanie Bailey

Food always nasty and taste

Atmosphere: 1

Food: 1

Service: 1

Diane Morrison

The service was fast and courteous and the food was hot and fresh. I couldn't ask for more.

Atmosphere: 5

Food: 5

Service: 5

Melvin Gonzalez

Horrible service. Five minutes waiting at the front to place my order and the workers saw me and not a single member came out to take my order so I left. This happened just now

Patrina Jones

Faster service than Popeyes, tad bit cheaper as well. Food is normally hot. Usually get the chicken sandwich.Vegetarian options: Mac and cheese, mashed potatoes, corn, biscuits,

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Sandwich

Jae

They only offered Hard shell and soft tacos, because they were claim to be closing in 15mins. It was only 7:34pm.

Service: 1

Eileen H

We have been here several times. It takes a ridiculous amount of time here. We have been here twice recently and the other time was even a year ago.

Atmosphere: 5

Food: 4

Service: 1

ApostleMisha WoodruffCooper

Drove through drive thru! Sign saying no sodas! Ask question get a snappy answer back. Conversation clear. Order food and then told they can’t hear me! I yell back order and they refuse my service. Roach infested, rude, ghetto place. Service has always been n horrible. No suggestive selling or offering of anything just the best they probably can do. The most the HNIC could say was “ have a good one”. Amazing. Wish I’d never waisted my time to stop! They never have it right anyway! WillSomeone PLEASE teach these folk Professional and Proper Customer Service. How is it that they could hear me up until I started to order. Why do I have to raise my voice! I’ve worked in those places before and they can indeed hear you. And the KFC on Richmond Road is worse than this. The Health Dept needs to take a trip in there and swab the counters, and check to see if the toilets have been cleaned. Pocahontas has clean bathrooms but rude and deaf folk working. Somebody sharpen the hiring and recruiting pool. It’s a mess. Poor representation of what they claim they work to provide. If you want an excellent experience in a KFC these two are not it! I knew that when I observed their cleaning methods. They need to be shut down and reopened with new staff and other HNIC who know how to properly handled conflict! With her none hearing! None speaking self!Sounding just like she fresh out of “ da kitchun”. Havvvvs a gundinn!

Sonya Unfiltered

“Quick Pickup” isn’t so quick when you’re forced to wait 20 minutes in the drive thru because they closed the lobby an hour early. Food was cold because it was a mobile order.

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