Arrived at shift change around 11am , employees were more concerned with chatting than moving the food out. 10 minutes later we got our 2 hamburgers and 1 cold large fry, poor for a very well kept McDonald's
Food: 2
Service: 2
Wendy Sutton
We would not go to this location again. We ordered at the kiosk and took a number as indicated. The kiosk did not give a receipt. Another customer told us it had been out of paper for months. It took 29 minutes to get our food. According to the kiosk, the food was going to be brought to our table; however, the employee called our number and my boyfriend went up to get our food. A review of our order, indicates my daughter was given white milk instead of the chocolate that was ordered. There was also mustard on the top of her hamburger bun. My sandwich was luke warm. If this had been our first visit to a McDonald's we would never go again.
Atmosphere: 3
Food: 3
Service: 1
Karen Yamileth Melendez Hernandez
If you come here you will have to wait for aslmost 45 mim
Joseosmin Valladares
The wait is more than half an hour
Service: 1
William J
McDonald’s lost a customer for life today. Not only will I never return this location I’ll never return to any of their locations.Ordered ahead on the mobile app, wasn’t ready when I got there. (This has happened more than once.) Then they would not refund the purchase when I told them I wanted my money back. They said since it was ordered through the app I would have to call for a refund. The app has a multitude of options, but none of them are requesting a refund. Here’s a company that’s grown too big and is hopeless out of touch with their customer. I will never return.
Atmosphere: 1
Food: 1
Service: 1
Andie Meddaugh
This McDonald’s I’ve tried multiple times while living here, and I’m reluctant to leave bad reviews, but this one I think warrants it. Every time I’ve gone here across a 7 month span, something has been broken. I walk inside to place an order at the counter and no one is ever there. I’ll stand there for 15 minutes while employees serve the drive thru, but ignore the interior. I’m just disappointed at this point.
Atmosphere: 3
Food: 2
Service: 1
William Weidner
If I could give this McDonald's a 0 I would...worst McDonald's in the area...absolutely terrible
Tisa Walker
Staff was very nice restaurant was very clean only complain I have is the chicken nuggets when I got them or Stone Cold.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: World Famous Fries
Aaron Sykes
What a visit, we walked in after placing a mobile order for counter pick up. Upon entering, we walked into employees SCREAMING at customers, because their COMPUTER was down. One gentleman stated he had been standing there for 20+ min and was told nothing. Then a crack-head looking overweight manager came in and started screaming at him and told him he may want to take his business elsewhere. We witnessed multiple people walk out over this disturbance, and we were made to wait over 15 min for our food. I understand your computers go down, but you should NOT be yelling at customers who have already paid for their food. While no one in my party was directly yelled at, it was a very uncomfortable experience.
Took the family for breakfast on the way to DC. Service took close to 25 mins, food was cold and we had food missing.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns, Big Breakfast with Hotcakes
Bosco Weriey
Kid-friendliness: Need proper food handling
Atmosphere: 2
Food: 3
Service: 1
Amanda Woolley
I’ve been waiting 15 minutes for my food. No one is available to inquire about a timeframe. All employees are behind the walls. I cannot order from a human, even when all the kiosks are occupied with customers.
Atmosphere: 1
Service: 1
zachary bishop
It's a McDonald's...
Atmosphere: 3
Food: 3
Service: 3
Mike
Need more employees. Fix the McDonald’s sign outside to get more customers. It’s too hidden. Also the employees can help customers at the counter instead of directing them to use kiosk.
Always friendly food hot
Food: 5
Service: 5
Arrived at shift change around 11am , employees were more concerned with chatting than moving the food out. 10 minutes later we got our 2 hamburgers and 1 cold large fry, poor for a very well kept McDonald's
Food: 2
Service: 2
We would not go to this location again. We ordered at the kiosk and took a number as indicated. The kiosk did not give a receipt. Another customer told us it had been out of paper for months. It took 29 minutes to get our food. According to the kiosk, the food was going to be brought to our table; however, the employee called our number and my boyfriend went up to get our food. A review of our order, indicates my daughter was given white milk instead of the chocolate that was ordered. There was also mustard on the top of her hamburger bun. My sandwich was luke warm. If this had been our first visit to a McDonald's we would never go again.
Atmosphere: 3
Food: 3
Service: 1
If you come here you will have to wait for aslmost 45 mim
The wait is more than half an hour
Service: 1
McDonald’s lost a customer for life today. Not only will I never return this location I’ll never return to any of their locations.Ordered ahead on the mobile app, wasn’t ready when I got there. (This has happened more than once.) Then they would not refund the purchase when I told them I wanted my money back. They said since it was ordered through the app I would have to call for a refund. The app has a multitude of options, but none of them are requesting a refund. Here’s a company that’s grown too big and is hopeless out of touch with their customer. I will never return.
Atmosphere: 1
Food: 1
Service: 1
This McDonald’s I’ve tried multiple times while living here, and I’m reluctant to leave bad reviews, but this one I think warrants it. Every time I’ve gone here across a 7 month span, something has been broken. I walk inside to place an order at the counter and no one is ever there. I’ll stand there for 15 minutes while employees serve the drive thru, but ignore the interior. I’m just disappointed at this point.
Atmosphere: 3
Food: 2
Service: 1
If I could give this McDonald's a 0 I would...worst McDonald's in the area...absolutely terrible
Staff was very nice restaurant was very clean only complain I have is the chicken nuggets when I got them or Stone Cold.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: World Famous Fries
What a visit, we walked in after placing a mobile order for counter pick up. Upon entering, we walked into employees SCREAMING at customers, because their COMPUTER was down. One gentleman stated he had been standing there for 20+ min and was told nothing. Then a crack-head looking overweight manager came in and started screaming at him and told him he may want to take his business elsewhere. We witnessed multiple people walk out over this disturbance, and we were made to wait over 15 min for our food. I understand your computers go down, but you should NOT be yelling at customers who have already paid for their food. While no one in my party was directly yelled at, it was a very uncomfortable experience.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Took the family for breakfast on the way to DC. Service took close to 25 mins, food was cold and we had food missing.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Browns, Big Breakfast with Hotcakes
Kid-friendliness: Need proper food handling
Atmosphere: 2
Food: 3
Service: 1
I’ve been waiting 15 minutes for my food. No one is available to inquire about a timeframe. All employees are behind the walls. I cannot order from a human, even when all the kiosks are occupied with customers.
Atmosphere: 1
Service: 1
It's a McDonald's...
Atmosphere: 3
Food: 3
Service: 3
Need more employees. Fix the McDonald’s sign outside to get more customers. It’s too hidden. Also the employees can help customers at the counter instead of directing them to use kiosk.
Atmosphere: 3
Food: 5
Service: 3