Ordered the new Crispy Cuppy ‘roni pizza. It was abysmal. There were less than half the number of pepperonis on the pizza compared to what’s advertised. The cheese had a powdery texture. Just not even worth it even if it was free. I guess you don’t have to make good food. You just have to advertise that you do.
Atmosphere: 1
Food: 1
Service: 2
Jay Fauver
They tell you on the phone your pick up order will be done in 15 to 20 minutes. Get there in 25 minutes and still have to wait another 10 minutes. Anthony's Pizza is closer so that's where we will order from next time ... They blamed their new phone system. Do better Papa John's if you want me to come back which I probably won't. This Valley Avenue location has gotten worse over the years !!! Go someplace else you'll thank me !!!
Atmosphere: 1
Food: 5
Service: 1
Erin Markus
I ordered late, yes, that is my fault. However, my doordash person took 45 minutes to go 2 miles. My food was cold, and did not taste good. I gave them almost $8 for 2 miles. I don't get it.
Food: 2
Service: 1
Elmer Funes
The employees strive to meet your needs when it comes to deliciousness ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Another Pizza
Linda Lockhart
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Another Pizza, Chocolate Brownie
Kathy Kobishyn
Great pizza! Location is convenient for pick up . Will come back for Papa Johns again soon!
Ash Wells
I really do like this location every time I order delivery the food comes quicker than expected and very fresh. Definitely my go to.
Food: 5
Service: 5
Yvette Bilton-Rogers
The pizza was half cooked and it was not sliced in reasonable pieces. Worse pizza I have ever attempted to eat.
Food: 1
Service: 1
Chris Emerson
Best Papa John's location I have been to far as good service and food done
Atmosphere: 5
Food: 5
Service: 5
Shawn Bezelik
This Papa Johns store goes above and beyond with their customer service! Very few establishments provide customer service, so it's a relief to know this store has me covered.The pizza I received is fresh, crispy, hot and the pepperoni on top simply looks fantastic?I can't complain with a pie this good and I will definitely keep coming back!Ps. Delivery driver was very polite and well mannered.
My money my way! I oder what I want, no matter the price.... even though it's a bit outrageous considering the delivery I got. Regardless if it's doordash or your own drivers. I paid for something and expect it the way I ordered it. And if it doesn't come with what I ordered and when I call to ask what happened I get told to come to the store and get it myself... I will get irate. Only then to get accused of it being my fault on the phone with the store staff. Then get hung up on ... NO!!! I don't spend my hard earned money in places like this.
Atmosphere: 1
Food: 1
Service: 1
Ray Pellegrini
Food was great as I was visiting from out of town and we do not have any more up in New York where I live.
Atmosphere: 4
Food: 5
Service: 5
Courtney Hamilton
Always amazing!!! Customer Service is unbeatable!!! I have only ever had them mess up my order one time, which was a crazy dinner rush, and was a confusion because we both had the same first name. They went above and beyond to make it right by having my order corrected by the time I got back, gave us way too much in my opinion in free stuff to make up for the mistake and profusely apologized!! I told them it happens, as I worked in food service for 15 years myself!! I love this location!!! I hate that I moved away over the weekend ?? They are the BEST Papa Johns in the area!!!! We ordered from them EVERY week!!! The crew here are AMAZING!!!!! They will even bring your order to the door to you if they know who you are!!!Kid-friendliness: They are very accommodating for every situation!Parking: There is limited parking with very small spaces!! The lot definitely needs to be updated!!!
Atmosphere: 5
Food: 5
Service: 5
Dan S
I ordered dinner for my family at 04:01pm via the PapaJohns website. Didn't leave the store, via DoorDash (not my choice) until 45mins later per online tracking. DoorDash took 30mins to get it to me at 5:15pm. DoorDash driver didn't use a pizza bag to keep it warm. Food arrived just shy of stone cold, worse than lukewarm. I'm literally re-heating my pizza in the oven right now... 1h14min delivery for a cold pizza at just shy of $50 order is not acceptable. Thank you.
Food: 3
Service: 1
Dondra S.
I ordered dinner for my family at 04:01pm (through the PapaJohns website). Didn't leave the store, via DoorDash (not my choice) until 45mins later per online tracking. DoorDash took 30mins to get it to me at 5:15pm. DoorDash driver didn't use a pizza bag to keep it warm. Food arrived just shy of stone cold, worse than lukewarm. I'm literally re-heating my pizza in the oven right now... 1h14min delivery for a cold pizza at just shy of $50 order is not acceptable. Thank you.
Ordered the new Crispy Cuppy ‘roni pizza. It was abysmal. There were less than half the number of pepperonis on the pizza compared to what’s advertised. The cheese had a powdery texture. Just not even worth it even if it was free. I guess you don’t have to make good food. You just have to advertise that you do.
Atmosphere: 1
Food: 1
Service: 2
They tell you on the phone your pick up order will be done in 15 to 20 minutes. Get there in 25 minutes and still have to wait another 10 minutes. Anthony's Pizza is closer so that's where we will order from next time ... They blamed their new phone system. Do better Papa John's if you want me to come back which I probably won't. This Valley Avenue location has gotten worse over the years !!! Go someplace else you'll thank me !!!
Atmosphere: 1
Food: 5
Service: 1
I ordered late, yes, that is my fault. However, my doordash person took 45 minutes to go 2 miles. My food was cold, and did not taste good. I gave them almost $8 for 2 miles. I don't get it.
Food: 2
Service: 1
The employees strive to meet your needs when it comes to deliciousness ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Another Pizza
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Another Pizza, Chocolate Brownie
Great pizza! Location is convenient for pick up . Will come back for Papa Johns again soon!
I really do like this location every time I order delivery the food comes quicker than expected and very fresh. Definitely my go to.
Food: 5
Service: 5
The pizza was half cooked and it was not sliced in reasonable pieces. Worse pizza I have ever attempted to eat.
Food: 1
Service: 1
Best Papa John's location I have been to far as good service and food done
Atmosphere: 5
Food: 5
Service: 5
This Papa Johns store goes above and beyond with their customer service! Very few establishments provide customer service, so it's a relief to know this store has me covered.The pizza I received is fresh, crispy, hot and the pepperoni on top simply looks fantastic?I can't complain with a pie this good and I will definitely keep coming back!Ps. Delivery driver was very polite and well mannered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Another Pizza
Restaurantji Recommends
My money my way! I oder what I want, no matter the price.... even though it's a bit outrageous considering the delivery I got. Regardless if it's doordash or your own drivers. I paid for something and expect it the way I ordered it. And if it doesn't come with what I ordered and when I call to ask what happened I get told to come to the store and get it myself... I will get irate. Only then to get accused of it being my fault on the phone with the store staff. Then get hung up on ... NO!!! I don't spend my hard earned money in places like this.
Atmosphere: 1
Food: 1
Service: 1
Food was great as I was visiting from out of town and we do not have any more up in New York where I live.
Atmosphere: 4
Food: 5
Service: 5
Always amazing!!! Customer Service is unbeatable!!! I have only ever had them mess up my order one time, which was a crazy dinner rush, and was a confusion because we both had the same first name. They went above and beyond to make it right by having my order corrected by the time I got back, gave us way too much in my opinion in free stuff to make up for the mistake and profusely apologized!! I told them it happens, as I worked in food service for 15 years myself!! I love this location!!! I hate that I moved away over the weekend ?? They are the BEST Papa Johns in the area!!!! We ordered from them EVERY week!!! The crew here are AMAZING!!!!! They will even bring your order to the door to you if they know who you are!!!Kid-friendliness: They are very accommodating for every situation!Parking: There is limited parking with very small spaces!! The lot definitely needs to be updated!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered dinner for my family at 04:01pm via the PapaJohns website. Didn't leave the store, via DoorDash (not my choice) until 45mins later per online tracking. DoorDash took 30mins to get it to me at 5:15pm. DoorDash driver didn't use a pizza bag to keep it warm. Food arrived just shy of stone cold, worse than lukewarm. I'm literally re-heating my pizza in the oven right now... 1h14min delivery for a cold pizza at just shy of $50 order is not acceptable. Thank you.
Food: 3
Service: 1
I ordered dinner for my family at 04:01pm (through the PapaJohns website). Didn't leave the store, via DoorDash (not my choice) until 45mins later per online tracking. DoorDash took 30mins to get it to me at 5:15pm. DoorDash driver didn't use a pizza bag to keep it warm. Food arrived just shy of stone cold, worse than lukewarm. I'm literally re-heating my pizza in the oven right now... 1h14min delivery for a cold pizza at just shy of $50 order is not acceptable. Thank you.