Wendy's

2185 S Pleasant Valley Rd, Winchester
(540) 678-4856

Recent Reviews

Chris Trussell

My last 2 visits went bad , the first visit customer service was lacking and my most recent visit I had to repeat my order to cashier 3 times and my clasic chicken sandwich was made wrong , when I told her wanted the order (to go) it was fixed as a (dine in)order , the manager that was Hispanic and didn't speak good English got mad when I said the order was (to go) not( dine- in) and threw my food in bags and didn't put lids on the drinks either and acted as if it was my fault that the order wasn't fixed properly and wasn't (to go ),this Wendy's needs at least 4 American English speaking employees not 100% Hispanic

Atmosphere: 1

Food: 2

Service: 2

Greg Nyce

Over charge me on the app . They told me call the 1800 # can't get ahold of nobody .

Atmosphere: 1

Food: 5

Service: 1

amanda montoya

The dreamsicle was not what my daughters expected. But the food is always

Atmosphere: 4

Food: 4

Service: 4

Heather Sinclair

Food was cold, bathrooms were nasty, service was soso. Do

Atmosphere: 2

Food: 2

Service: 2

Kristen Hylton

We eat out at this location often, the food is great and the staff are friendly.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Wendy's Hot & Crispy Fries, French Fries

David Arnold

Terrible fish sandwich.

Atmosphere: 2

Food: 2

Service: 4

Betty Roberts

Order was incorrect again. Ordered plain got burger home with all the bells and whistles. When I called back to the restaurant manager was rude and insisted I had called the wrong store. Isn’t the first rodeo for this Wendy’s with getting the order wrong. Manager is rude and needs to be retrained on customer service.

Atmosphere: 1

Food: 1

Service: 1

Angela

Very clean and quiet. Food was wonderful!Wheelchair accessibility: There is a ramp.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dave's Single, Chili, Cheese Fries, Jr Bacon Cheeseburger, Jr Cheeseburger, Baconator, Double Cheese Burger with Fries and Chocolate Chunk Cookie

Janis Sylves

I've gone through the drive through twice here. The food is good, staff is nice, but both times I was missing items. They are helpful and correct their errors though, as long as you check your order before you drive away!Vegetarian options: It's hard to find fast food with good vegetarian options, so we come here for the baked potatoes when in a hurry!

Atmosphere: 4

Food: 5

Service: 3

Patricia Passarell

I got very sick afterwards. My food wasn't very good for some reason.

Atmosphere: 5

Food: 1

Service: 5

Barbara Brown

Drive thru

Food: 5

Service: 3

Recommended dishes: Baconator

Ash Wells

Food is always fresh and the staff is nice as well. I have 4 kids and can not order anywhere else 4 kids meal and a meal for me WITH DRINKS for right at $20 anywhere else but here. For 4 kids meals and a big bag, I spend $19 and some change and we're never disappointed.

Philip

Food is find, but they got our cheeseburger order messed up and sodas completely

Atmosphere: 4

Food: 3

Service: 2

Carl Hall

Food was excellent and the service was awesome. The only real downside is that the inside seems to be either in transition or very minimalist.

Atmosphere: 2

Food: 5

Service: 5

Ma H.

Much better store and food (not as greasy) than the Berryville Ave store. See review of that store.

Load More