There's not enough icing. I feel like it got shorted.
Food: 2
Matt F.
Maybe I remembered them being better, maybe I have had too many handmade homemade baked goods recently? Either way solid 3 and I don't rate low often. The outside rings of the roll were staleish like crusty but not in a good way. The inside was too doughy like not quite cooked enough. It still tasted like a Cinnabon but I was underwhelmend. Maybe it was an off day and we need to come back and try again.
Guardian Angel
Cinnabon is next to Saks Fifth Avenue, Polo Ralph Lauren, and Kay Jewelers Outlet.Food always hot ?
Dough Boy
Freshly Cooked , you can't go wrong with these cinnabons would recommend to others check them out !
S J
The Cinnamon rolls were not fully cooked. The people at the counter were not focused on customer service.
Zainab Hayat
I typically go here to get coffee because it’s quick but sometimes when I forget to pack a fork for my lunch I go to get a fork and today I was rudely told that I should not come to get a fork anymore. Mind u not the first time I’ve had this experience with them so I brought a big pack of disposable forks from home but I ran out and went today only to be spoken to so rudely.
Saleet Jafri
The Cinnamon rolls were not fully cooked. The people at the counter were not focused on customer service.
Rellie M.
There's a disgustingly long piece of hair in my food. no one answered the phone when i called only 10 minutes after closing. i've worked in food service so i know ppl are still there. this is ridiculous and gross!
Sonicman 26
This place is great!!! The cinnamon rolls are some of the best ive ever had and the service was nice. If you have it sweet tooth, this is one of the many places you should visit in potomic mills.
Sophie M.
Today, in a chill weather mood after finishing my business in a jewelry shop nearby, I decided to purchase their stuff again, I mean, I see the crews has changed. I assume those Asian Looking couple are the business owner. I asked if I could get my military discount, she acted like she didn't hear me or anything, my husband who is ten times sweeter, asked the same thing she didn't say yes or no or anything. One more time, I asked ( this time is louder ) and she checked the Military ID & didn't say anything and ringed up the the total price plus 10% military discount. I really don't wanna comeback Ms. AhJah. I'm sorry sweety, you seem didn't know how to treat customer. I didn't expect you to be as nice as fellow Korean at H-mart who offering food samples but at least THANK YOU AND HAVE A NICE DAY or even just thank you would added a little bit remover to your rudeness attitude. Oh, the Mr. Korean seeems Nicer & friendlier. Too bad, only one Cinnabon in the area! As far as today's experience. Oh anyway, two stars because the cinnabon stix is fresh also the classics, they're delicous. Stars are only for food, the service and attitude is ZERO. Good luck everyone ;)
Warm, fresh baked Cinnamon Rolls: Cinnabon is a perfect treat! A favorite stop at the mall!
S _
Churro Swirl is my new favorite & they were very helpful to me getting my order perfect !
R. Moore
Extremely disappointed!! Terrible customer service. My daughter and I was standing behind a family of four (my family is 2nd in line) for roughly 3 minutes. There’s about four workers at this establishment. A gentleman walks past the Family of four (who are now cashing out) and past me str8 to the counter and he began ordering his food. I politely rolls my hand and asked the workers am I in the wrong place and lying because I’ve been in line for a little bit. Next, the workers at the most dissed phot I politely rolls my hand and asked the workers am I in the wrong place and lying because I’ve been in line for a little bit. Next, the workers at the most disrespectful thing you can do in customer service. That is acknowledge and look directly at the customer listen to them, and then proceed to not respond or direct them to where they need to be, then proceeding to help the customer who is identified as not the next person in line. Not one of the guys working even attempted to help me, so I left. Bad customer towards minorities by minorities lol ? their lost from a big purchase. Never again & will let my peers knows also. Stay blessed.
Marisol D.
Came here early morning got the freshest if fresh Cinnabon, it was warm soft and prob one of the better ones I've had.
There's not enough icing. I feel like it got shorted.
Food: 2
Maybe I remembered them being better, maybe I have had too many handmade homemade baked goods recently? Either way solid 3 and I don't rate low often. The outside rings of the roll were staleish like crusty but not in a good way. The inside was too doughy like not quite cooked enough. It still tasted like a Cinnabon but I was underwhelmend. Maybe it was an off day and we need to come back and try again.
Cinnabon is next to Saks Fifth Avenue, Polo Ralph Lauren, and Kay Jewelers Outlet.Food always hot ?
Freshly Cooked , you can't go wrong with these cinnabons would recommend to others check them out !
The Cinnamon rolls were not fully cooked. The people at the counter were not focused on customer service.
I typically go here to get coffee because it’s quick but sometimes when I forget to pack a fork for my lunch I go to get a fork and today I was rudely told that I should not come to get a fork anymore. Mind u not the first time I’ve had this experience with them so I brought a big pack of disposable forks from home but I ran out and went today only to be spoken to so rudely.
The Cinnamon rolls were not fully cooked. The people at the counter were not focused on customer service.
There's a disgustingly long piece of hair in my food. no one answered the phone when i called only 10 minutes after closing. i've worked in food service so i know ppl are still there. this is ridiculous and gross!
This place is great!!! The cinnamon rolls are some of the best ive ever had and the service was nice. If you have it sweet tooth, this is one of the many places you should visit in potomic mills.
Today, in a chill weather mood after finishing my business in a jewelry shop nearby, I decided to purchase their stuff again, I mean, I see the crews has changed. I assume those Asian Looking couple are the business owner. I asked if I could get my military discount, she acted like she didn't hear me or anything, my husband who is ten times sweeter, asked the same thing she didn't say yes or no or anything. One more time, I asked ( this time is louder ) and she checked the Military ID & didn't say anything and ringed up the the total price plus 10% military discount. I really don't wanna comeback Ms. AhJah. I'm sorry sweety, you seem didn't know how to treat customer. I didn't expect you to be as nice as fellow Korean at H-mart who offering food samples but at least THANK YOU AND HAVE A NICE DAY or even just thank you would added a little bit remover to your rudeness attitude. Oh, the Mr. Korean seeems Nicer & friendlier. Too bad, only one Cinnabon in the area! As far as today's experience. Oh anyway, two stars because the cinnabon stix is fresh also the classics, they're delicous. Stars are only for food, the service and attitude is ZERO. Good luck everyone ;)
Restaurantji Recommends
It was good
Warm, fresh baked Cinnamon Rolls: Cinnabon is a perfect treat! A favorite stop at the mall!
Churro Swirl is my new favorite & they were very helpful to me getting my order perfect !
Extremely disappointed!! Terrible customer service. My daughter and I was standing behind a family of four (my family is 2nd in line) for roughly 3 minutes. There’s about four workers at this establishment. A gentleman walks past the Family of four (who are now cashing out) and past me str8 to the counter and he began ordering his food. I politely rolls my hand and asked the workers am I in the wrong place and lying because I’ve been in line for a little bit. Next, the workers at the most dissed phot I politely rolls my hand and asked the workers am I in the wrong place and lying because I’ve been in line for a little bit. Next, the workers at the most disrespectful thing you can do in customer service. That is acknowledge and look directly at the customer listen to them, and then proceed to not respond or direct them to where they need to be, then proceeding to help the customer who is identified as not the next person in line. Not one of the guys working even attempted to help me, so I left. Bad customer towards minorities by minorities lol ? their lost from a big purchase. Never again & will let my peers knows also. Stay blessed.
Came here early morning got the freshest if fresh Cinnabon, it was warm soft and prob one of the better ones I've had.