Terrible customer service. Today we went to breakfast, my husband, I and another family.Unfortunately, I am addicted to coffee and I repeated Cafe, The very rude cashier yelled at me Madam if I get a refill it is $1.10. Which I told him is fine, I'll pay him now. For obvious reasons I didn't know. And when I went to pay him he told me that by orders from his boss the time limit was 1 hour to be able to sit at the table. I definitely lost the desire to even bring bread. I don't understand if the client is consuming, should he leave because 1 hour has already passed? It's a shame that they lose customers because of bad service. Don't put tables then.
I had the unfortunate experience to come here again. I had come here about 5 years ago and had the same experience. It the food is just as empty and the bread they put it on. My total was about $7.00. But the minimum on credit is $10.00. I added a bag of chips and the total came up to $9.88 amd the cashier said that I needed to add more to reach the minimum. I asked if they could make an exception but she stood her ground and said that it her job and brushed me off smiling as if she was making fun of the fact. So I had to add another bag of chips. Now my total was $12.07. About 4 more dollers than I wanted to pay. This restaurant has been here for more that 14 years and u think they would be more excepting to lower charges and not have minimum. I hope this helps people not to come here as it is an unpleasant place.
Atmosphere: 1
Food: 1
Service: 1
jeronimo morales
The service is not very good and the food is really very bad, the seasoning is based on a lot of salt and the tortillas are cold and reheated.
Atmosphere: 1
Food: 1
Service: 1
Sahar Abdulgader
So bad customer service the woman spoke to me loud voice and they not clean at all
Sandy Flores
The food was ok. The price was higher than expected. Had to wait a while since its not prepared there which I was not aware. The coffee was ok. Not a lot to choose from for drinks for kids and meals to eat.Kid-friendliness: Not kid friendly. Very little on the menu to choose for them.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chicken Tamale
Crystal S
Dissapointing to say the least.i got the pan con todo and the sandwich was almost empty. The baleada also lacking on the filling.
Good food- authentic Central American food. My go to is the breakfast. The portions are small but tasty. Service is Ok, nothing special. Ambience is OK. It's clean but there isn't anything that stands out- standard dining area. The highlight of this place is the food authenticity and flavor.
Yoho S.
Terrible atención a el cliente, empleados siempre andan con actitud. Hice una orden a trabes llamada cuando llegue a recoger mi orden me ah dicho que ordene algo mas sin haberlo hecho la muchacha no quizo remover el desayuno y me sentí obligado a pagarlo. Pagué pero de regresar ni loco!
Tiffany Daley
If you are by the airport in Guatemala City, I highly recommend this little shop. It is difficult to find a good latte here, and this one is fantastic. I had a cappuccino and my partner had the latte. Also the decor is so charming.
Gabriela P Vallejo
Today we had a group of 9 people coming for brunch after the 4th of July parade everyone wanted La Taza. We had to leave immediately upon arrival because they have NO AC inside and the heat is just unbearable to dine in. We were so disappointed. I’m sure they lose business on a daily basis because of not having proper ventilation for their customers and I feel bad for their employees
SA Coop
Favorite spot! I really love to eat my breakfast in here before going to work, they serve fresh pan and delicious coffee. 10/10 recommended.
My best weekend experience with my children.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. Today we went to breakfast, my husband, I and another family.Unfortunately, I am addicted to coffee and I repeated Cafe, The very rude cashier yelled at me Madam if I get a refill it is $1.10. Which I told him is fine, I'll pay him now. For obvious reasons I didn't know. And when I went to pay him he told me that by orders from his boss the time limit was 1 hour to be able to sit at the table. I definitely lost the desire to even bring bread. I don't understand if the client is consuming, should he leave because 1 hour has already passed? It's a shame that they lose customers because of bad service. Don't put tables then.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salvadoran Breakfast, Corn Tamale, Shredded Steak, Desayuno Ranchero
Excellent all
Atmosphere: 5
Food: 5
Service: 5
I had the unfortunate experience to come here again. I had come here about 5 years ago and had the same experience. It the food is just as empty and the bread they put it on. My total was about $7.00. But the minimum on credit is $10.00. I added a bag of chips and the total came up to $9.88 amd the cashier said that I needed to add more to reach the minimum. I asked if they could make an exception but she stood her ground and said that it her job and brushed me off smiling as if she was making fun of the fact. So I had to add another bag of chips. Now my total was $12.07. About 4 more dollers than I wanted to pay. This restaurant has been here for more that 14 years and u think they would be more excepting to lower charges and not have minimum. I hope this helps people not to come here as it is an unpleasant place.
Atmosphere: 1
Food: 1
Service: 1
The service is not very good and the food is really very bad, the seasoning is based on a lot of salt and the tortillas are cold and reheated.
Atmosphere: 1
Food: 1
Service: 1
So bad customer service the woman spoke to me loud voice and they not clean at all
The food was ok. The price was higher than expected. Had to wait a while since its not prepared there which I was not aware. The coffee was ok. Not a lot to choose from for drinks for kids and meals to eat.Kid-friendliness: Not kid friendly. Very little on the menu to choose for them.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chicken Tamale
Dissapointing to say the least.i got the pan con todo and the sandwich was almost empty. The baleada also lacking on the filling.
Food: 2
Good pupusas and all day breakfast.
Manager has bad
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Good food- authentic Central American food. My go to is the breakfast. The portions are small but tasty. Service is Ok, nothing special. Ambience is OK. It's clean but there isn't anything that stands out- standard dining area. The highlight of this place is the food authenticity and flavor.
Terrible atención a el cliente, empleados siempre andan con actitud. Hice una orden a trabes llamada cuando llegue a recoger mi orden me ah dicho que ordene algo mas sin haberlo hecho la muchacha no quizo remover el desayuno y me sentí obligado a pagarlo. Pagué pero de regresar ni loco!
If you are by the airport in Guatemala City, I highly recommend this little shop. It is difficult to find a good latte here, and this one is fantastic. I had a cappuccino and my partner had the latte. Also the decor is so charming.
Today we had a group of 9 people coming for brunch after the 4th of July parade everyone wanted La Taza. We had to leave immediately upon arrival because they have NO AC inside and the heat is just unbearable to dine in. We were so disappointed. I’m sure they lose business on a daily basis because of not having proper ventilation for their customers and I feel bad for their employees
Favorite spot! I really love to eat my breakfast in here before going to work, they serve fresh pan and delicious coffee. 10/10 recommended.