I would say this is your typical Popeyes establishment based on such horrible customer service but how can you give horrible customer service and not compensate by having fresh and hot food? The customer service is awful and the food is terrible. They need to replace one or the other in order to live up to Popeyes standards. This location makes the closed down KFC down the road a better experience.
Atmosphere: 1
Food: 1
Service: 1
Rueben Orelue
This location is the worst popeyes I've ever been to. As an ex employee i cant believe the quality of everything from this location, from the managers to the food everything sucks. I order the same things every time and they always finde a way to screw it up. They lie all of the time, wont give names, and they throw the food in the bag like your shopping at dollar general. I just left to get all the way home to find half of my meal not in the bag and they don't answer the phone either. If you order extra sides they will charge you and not put them in the bag. The drive to smoketown is so much worth it. This location will force you to go to kfc. Only go here because my 3yr old loves popeyes chicken but tonight was the last straw
Food: 1
Service: 1
Dallas Burruss
I ordered a spicy chicken sandwich with coleslaw slaw and red bean and rice as sides. They a were just average. The chicken filet was too heavily breaded and not very juicy. The coleslaw was not sweet and tangy enough. The red beans and rice missed the mark by not having enough taste to remind me of homemade Louisiana food Popeye's legacy is built on. Despite all the disappointing food, the staff was kind and friendly.And lastly, I find it very odd and distressing that I had to ask for a public restroom key and there was only 1 bathroom for 1 person use only! That's just unacceptable business practice for such a well-established franchise!
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Chicken Sandwich, Red Beans and Rice
Jaron Ledbetter
Manager Gloria was very disrespectful. Served us uncooked chicken choose to give me spicy because they didn’t ask what I wanted. chicken was soggy as well and when asking for her name she would not give it to me then she lied and said her name was Venessa. This location is horrible
Atmosphere: 1
Food: 1
Jose Heriberto Crespin Hernadez
Very friendly and everything fast with my order
Alexsi Alvarenga
Fast service on drive-
Atmosphere: 5
Food: 5
Service: 5
Maricely Aguilar
Good service and excellent
Atmosphere: 5
Food: 5
Service: 5
Kevin Jakod Membreño Duarte
Very good indeed.Kid-friendliness: It's good to spend with family
Recommended dishes: Pierna de Pollo Frito Con Patatas
Alyxis Cabrera
Great
Atmosphere: 5
Food: 5
Service: 5
Pavel Slavy
I make big order at drive through and they give me cold chicken, after i call and tell her they hang up the phone, I called again and not picking up, not even *
Horrible customer service, the associates are extremely hood.Would not patronize this place again!!!!Oh no!!
Travis
This location is horrible.i bought food at this location the service was slow and then when I asked to use the restroom the manager lied and said the restroom wasnt working. I could understand if I didn't pay for food.
Atmosphere: 1
Food: 3
Service: 1
Gloria “Demples”
Everybody is trying to be nice and won't say what they feelBut, This place has changed all Spanish people working in a Caribbean restaurant looks crazy this is messed up! This country is all messed up nowThere stereotyping people they won't even let you use the bathroom if you don't look a certain way it seemsI need trump
Eddy Sophy
horrible
Atmosphere: 1
Food: 1
Service: 1
Mohmeet C.
I ordered takeout and my experience wasn't as bad as some other folks who've reviewed here. My food came on time and was still hot when I got it. They had a deal going on for free 6pc wings with an order of $15 via DoorDash so well worth the money. The popcorn shrimp is always a hit for me as well as the Cajun fries (should be in the discussion for best fast food fry). Only issue is they only give one sauce and that's really annoying because how can you eat everything with one sauce?? The ghost pepper wings were okay, not spicy enough to be called ghost pepper. I'd only order from Popeyes if I didn't feel like cooking and didn't mind waiting a bit to get the food otherwise I would just make the drive to somewhere else
I would say this is your typical Popeyes establishment based on such horrible customer service but how can you give horrible customer service and not compensate by having fresh and hot food? The customer service is awful and the food is terrible. They need to replace one or the other in order to live up to Popeyes standards. This location makes the closed down KFC down the road a better experience.
Atmosphere: 1
Food: 1
Service: 1
This location is the worst popeyes I've ever been to. As an ex employee i cant believe the quality of everything from this location, from the managers to the food everything sucks. I order the same things every time and they always finde a way to screw it up. They lie all of the time, wont give names, and they throw the food in the bag like your shopping at dollar general. I just left to get all the way home to find half of my meal not in the bag and they don't answer the phone either. If you order extra sides they will charge you and not put them in the bag. The drive to smoketown is so much worth it. This location will force you to go to kfc. Only go here because my 3yr old loves popeyes chicken but tonight was the last straw
Food: 1
Service: 1
I ordered a spicy chicken sandwich with coleslaw slaw and red bean and rice as sides. They a were just average. The chicken filet was too heavily breaded and not very juicy. The coleslaw was not sweet and tangy enough. The red beans and rice missed the mark by not having enough taste to remind me of homemade Louisiana food Popeye's legacy is built on. Despite all the disappointing food, the staff was kind and friendly.And lastly, I find it very odd and distressing that I had to ask for a public restroom key and there was only 1 bathroom for 1 person use only! That's just unacceptable business practice for such a well-established franchise!
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Chicken Sandwich, Red Beans and Rice
Manager Gloria was very disrespectful. Served us uncooked chicken choose to give me spicy because they didn’t ask what I wanted. chicken was soggy as well and when asking for her name she would not give it to me then she lied and said her name was Venessa. This location is horrible
Atmosphere: 1
Food: 1
Very friendly and everything fast with my order
Fast service on drive-
Atmosphere: 5
Food: 5
Service: 5
Good service and excellent
Atmosphere: 5
Food: 5
Service: 5
Very good indeed.Kid-friendliness: It's good to spend with family
Recommended dishes: Pierna de Pollo Frito Con Patatas
Great
Atmosphere: 5
Food: 5
Service: 5
I make big order at drive through and they give me cold chicken, after i call and tell her they hang up the phone, I called again and not picking up, not even *
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible customer service, the associates are extremely hood.Would not patronize this place again!!!!Oh no!!
This location is horrible.i bought food at this location the service was slow and then when I asked to use the restroom the manager lied and said the restroom wasnt working. I could understand if I didn't pay for food.
Atmosphere: 1
Food: 3
Service: 1
Everybody is trying to be nice and won't say what they feelBut, This place has changed all Spanish people working in a Caribbean restaurant looks crazy this is messed up! This country is all messed up nowThere stereotyping people they won't even let you use the bathroom if you don't look a certain way it seemsI need trump
horrible
Atmosphere: 1
Food: 1
Service: 1
I ordered takeout and my experience wasn't as bad as some other folks who've reviewed here. My food came on time and was still hot when I got it. They had a deal going on for free 6pc wings with an order of $15 via DoorDash so well worth the money. The popcorn shrimp is always a hit for me as well as the Cajun fries (should be in the discussion for best fast food fry). Only issue is they only give one sauce and that's really annoying because how can you eat everything with one sauce?? The ghost pepper wings were okay, not spicy enough to be called ghost pepper. I'd only order from Popeyes if I didn't feel like cooking and didn't mind waiting a bit to get the food otherwise I would just make the drive to somewhere else