We got two slices of pizza for 2 toddlers. When ordering we asked the older man that when he cuts the pizza, if he could cut them in tiny pieces so it’s easy for the two kids - that he also saw were with us to eat. Upon receiving the order and opening we saw he just cut them in adult slices. Again we politely asked if he could cut them in smaller pieces and he directed us to the plastic knives they had in the corner. At the end I had to use my hand to cut the pizza in kid friendly pieces. The racism and Islamophobia they showed was very evident.
Atmosphere: 1
Food: 1
Service: 1
Alias Yousofzai
Need full improvement in service and communication, older male worker behave like he is somewhere talking to his cousins over a bbq in his homeland , very disrespectful and hostile behavior wrapped my breadstick touching all over it with bare hands , poor hygiene of his hand with over fill under nail dirt ewwwe could do a lot better somebody health not to be joke with، disappointed ?
Service: 1
Sean Kim
Poor customer service. The spaghetti noodles looked very dry and the oil pooled on top of the meatballs were very unappetizing.
luan phong
The lady work at the cashier on Saturday Aug 26 horrible and terrible service
Giang Doan
The lady work at the cashier on Saturday Aug 26 horrible and terrible service
Carlos Andres Alzate
Really bad costumer service the cashier it's
Food: 3
Service: 1
Jada K.
I WISH I COULD GIVE THESE RASCIST IDIOTS 0 STARS. DO NOT EVER WASTE YOUR MONEY HERE. They will try and take your money when your order online and not give you the pizza! I placed an online order for 8pm, online it says they close at 9pm. So when I arrive to pick up my pizza the worker states that they close at 7:30 and refused to give me a pizza. So the following morning I come back to the mall and the owner said "why are you so upset about the pizza are you homeless or something" DISGUSTING. Obviously not homeless when I can drive to the mall and spend $15 on a pizza.
Stacie Peyton
Typical mall food from Sbarro - dry and was probably sitting there for hours on hours. I’ll admit, it tasted okay, but the male worker failed to give me my sauce, even after advising me “Okay.” when I asked that he give me sauce (marinara) for my Stromboli. Need better service and communication from staff. ?
Atmosphere: 1
Food: 3
Service: 1
Mary Symons
If there was a half star, this would be my review. My reason is that my 10 year old son ate here and got two slices of pizza on Sunday, 4/30 at lunchtime and by 10:30 pm that night he was vomiting. I believe this is food poisoning from Sbarro. I would recommend that they check their food preparations area. Staff was friendly and it did seem clean when I ordered his meal. I ate at another location. I don't recommend this place.
Chris Meadowcroft
This location is very rude. The older man that works here went off on me when I picked up my large pizza. I ordered through GOOGLE and paid ahead online. He was furious that I didn't get behind all the customer's waiting to place they're orders. I tried to explain to him that it would defeat the whole purpose of me already ordering ahead 30 minutes ago. He got angrier and angrier and refused to discuss anymore. I couldn't believe it. He told me that he knows this is America but I still need to get in line. No idea what that means. This man doesn't understand the concept of online ordering at all.
Completely rude...dont come here! My child was in line to get pizza when one of the employees skipped over her to the person behind her and when it was brought to her attention, she said "and?!". Excuse me what reason to you have to be rude to a child for when all she wanted was a slice of pizza? They better be lucky I can't give them a zero. My daughter loves this pizza place and now because of this incident we will not be returning. My child is a sweet and quiet child and is not rude so to be treated like that. Unacceptable.
Angel Osorio
Great lunch special
Hamid M
Pizza slices have become smaller, bit the charge more money. No
Atmosphere: 1
Food: 2
Service: 1
KAREN WOLFORD
Pizza was luke warm because of them trying to push orders through the line faster, by the time you get your food and sit down this is the result. No more pizza from them.Woodbridge, VA
Jennifer Munoz
These people never answer their phones. And they apparently don’t take whole pizza orders anymore.
We got two slices of pizza for 2 toddlers. When ordering we asked the older man that when he cuts the pizza, if he could cut them in tiny pieces so it’s easy for the two kids - that he also saw were with us to eat. Upon receiving the order and opening we saw he just cut them in adult slices. Again we politely asked if he could cut them in smaller pieces and he directed us to the plastic knives they had in the corner. At the end I had to use my hand to cut the pizza in kid friendly pieces. The racism and Islamophobia they showed was very evident.
Atmosphere: 1
Food: 1
Service: 1
Need full improvement in service and communication, older male worker behave like he is somewhere talking to his cousins over a bbq in his homeland , very disrespectful and hostile behavior wrapped my breadstick touching all over it with bare hands , poor hygiene of his hand with over fill under nail dirt ewwwe could do a lot better somebody health not to be joke with، disappointed ?
Service: 1
Poor customer service. The spaghetti noodles looked very dry and the oil pooled on top of the meatballs were very unappetizing.
The lady work at the cashier on Saturday Aug 26 horrible and terrible service
The lady work at the cashier on Saturday Aug 26 horrible and terrible service
Really bad costumer service the cashier it's
Food: 3
Service: 1
I WISH I COULD GIVE THESE RASCIST IDIOTS 0 STARS. DO NOT EVER WASTE YOUR MONEY HERE. They will try and take your money when your order online and not give you the pizza! I placed an online order for 8pm, online it says they close at 9pm. So when I arrive to pick up my pizza the worker states that they close at 7:30 and refused to give me a pizza. So the following morning I come back to the mall and the owner said "why are you so upset about the pizza are you homeless or something" DISGUSTING. Obviously not homeless when I can drive to the mall and spend $15 on a pizza.
Typical mall food from Sbarro - dry and was probably sitting there for hours on hours. I’ll admit, it tasted okay, but the male worker failed to give me my sauce, even after advising me “Okay.” when I asked that he give me sauce (marinara) for my Stromboli. Need better service and communication from staff. ?
Atmosphere: 1
Food: 3
Service: 1
If there was a half star, this would be my review. My reason is that my 10 year old son ate here and got two slices of pizza on Sunday, 4/30 at lunchtime and by 10:30 pm that night he was vomiting. I believe this is food poisoning from Sbarro. I would recommend that they check their food preparations area. Staff was friendly and it did seem clean when I ordered his meal. I ate at another location. I don't recommend this place.
This location is very rude. The older man that works here went off on me when I picked up my large pizza. I ordered through GOOGLE and paid ahead online. He was furious that I didn't get behind all the customer's waiting to place they're orders. I tried to explain to him that it would defeat the whole purpose of me already ordering ahead 30 minutes ago. He got angrier and angrier and refused to discuss anymore. I couldn't believe it. He told me that he knows this is America but I still need to get in line. No idea what that means. This man doesn't understand the concept of online ordering at all.
Restaurantji Recommends
Completely rude...dont come here! My child was in line to get pizza when one of the employees skipped over her to the person behind her and when it was brought to her attention, she said "and?!". Excuse me what reason to you have to be rude to a child for when all she wanted was a slice of pizza? They better be lucky I can't give them a zero. My daughter loves this pizza place and now because of this incident we will not be returning. My child is a sweet and quiet child and is not rude so to be treated like that. Unacceptable.
Great lunch special
Pizza slices have become smaller, bit the charge more money. No
Atmosphere: 1
Food: 2
Service: 1
Pizza was luke warm because of them trying to push orders through the line faster, by the time you get your food and sit down this is the result. No more pizza from them.Woodbridge, VA
These people never answer their phones. And they apparently don’t take whole pizza orders anymore.