This restaurant has gone steadily downhill since it first opened. The service and food quality have both significantly deteriorated with each visit. On our most recent trip, we had to request naan bread four times and we left without receiving it. While other customers who arrived after us were able to get their naan orders fulfilled immediately.It's clear the management and staff are not prioritizing customer satisfaction. This complete lack of attentiveness and poor execution is unacceptable. My family and I will not be returning to this establishment, as there are far better dining options in the area that provide the level of service and quality we expect. I cannot recommend this restaurant to anyone looking for a pleasant dining experience.
Atmosphere: 1
Food: 1
Service: 1
Manuel antonio Castillo lopez
The staff serves you reluctantly and are very pedantic
Atmosphere: 1
Food: 1
Service: 1
khaid tiwana
Poor customer service.lack of carticy. Phone attending requires training.
Atmosphere: 3
Food: 3
Service: 1
Sagar Thakur
They used to be good but not anymore, their food lack taste and freshness,
Had Carry out order I didn’t know the food is per weight and the cashier did not explain to me unprofessional service they were trying to charge me a lot and I refused and cancel my order but they were force me pay, unprofessional rude and stupid are woke their do not recommend for
Atmosphere: 1
Food: 1
Service: 1
Nuristani 76
Very disappointed and very rude customer service I had take out order there they cashier was trying to fight with me the food is very good but people who work there are
Atmosphere: 1
Food: 1
Service: 1
Saima Malik
I ordered biryani and pakoras. Both had no taste. Almost no salt at all. Pakora was just bland and rock hard. Difficult to swallow. No sauce, no chutney. No napkins or fork and spoon. (I even requested when I placed order)Very disappointed at the food and service both. I had to waste the food since it wasn't edible.
Food: 2
Service: 2
SG DInero
I would recommend getting the weekend buffet special. Their chicken, biryani rice is super delicious not sure the name of most of the dishes but each one has a unique flavor and sense of Rothen Tity but my favorite was a green sauce and the jasmine rice just pears, so parallel, compared to most Places around
Atmosphere: 5
Food: 5
Service: 5
Tabasum Raji
Last night we went to this place and ordered 2 Lamb curry. As I start, realized the meat is not lamb COZ usually lamb as different test and it’s soft! But to make sure I tried from the second dish and that was tested lamb and was good. So, I got a plate and put one piece from each dish and asked them to check why the meat is not the same? Instated of accepting their mistakes they stated that we had the meat from the same place! You may took it from the same place but you mixed and it was very clear.So, you guys make sure while ordering curry more then one at a time!
I visited this great restaurant with my family for dinner what a wonderful and friendly restaurant we enjoyed the food it was delicious I highly recommend it, they cook fresh meat and fresh bread the customer service was 5 star I used to work for Ritz Carlton I know what the great customer service means the place was so clean and organized again 5 star to Mohamad and his team I will visit again soon.
Atmosphere: 5
Food: 5
Service: 5
Ash E
I’ve been coming here since it’s opening and I’ve loved it always. The buffet food always delivers and is always at a reasonable price. I especially love the buffet food on weekends where they offer Chicken biryani, paya, nihari, halwa puri, and more.The owner, Ahmad, is a great guy and you can always contact him for events or for hosting dinner for a group. He’s always accommodating and will work with you for the best price. You can see him working with the staff as a hands on manager/owner which is why the quality of the buffet never drops.Highly recommended for anyone wanting a Pakistani buffet and is better than all the ones in Brookfield Plaza, Springfield also.Vegetarian options: They order several south Asian related vegetarian dishes such as Channe (chickpeas), Palak (spinach), pakora curry, bhindi (okra), daal (lentil soup), aloo (potato) samoas, and more!Parking: Restaurant is located in a big shopping strip with plenty of parking for the whole area.Kid-friendliness: Clean, open, safe area
I requested freshly made Samosas and Pakoras, insisting on it when ordering. The person on the phone assured me they would be made fresh. However, upon arrival, they pretended to prepare it fresh but instead handed me reheated leftovers. It's disappointing and unethical. Always double-check your food, especially when they claim it's freshly made. I might not return there again!
Kium
Delicious food but needs to work on wait times. I believe they make the food after you pay which doesn’t make sense if they tell you it will be done in a certain amount of time. Happened to me and my family a couple times when they make the food after we arrive in the restaurant for pick up and pay.Update: I’m not sure if they changed owners or chefs, but food quality has gone down substantially. The chick peas is too oily, chicken tastes old, rice is too hard, so many things has changed. Hopefully they fix this ASAP because this has gone from 10/10 taste to 2/10
M H
The girl with hijab was rude. Food was good but hope they will see all customer
This restaurant has gone steadily downhill since it first opened. The service and food quality have both significantly deteriorated with each visit. On our most recent trip, we had to request naan bread four times and we left without receiving it. While other customers who arrived after us were able to get their naan orders fulfilled immediately.It's clear the management and staff are not prioritizing customer satisfaction. This complete lack of attentiveness and poor execution is unacceptable. My family and I will not be returning to this establishment, as there are far better dining options in the area that provide the level of service and quality we expect. I cannot recommend this restaurant to anyone looking for a pleasant dining experience.
Atmosphere: 1
Food: 1
Service: 1
The staff serves you reluctantly and are very pedantic
Atmosphere: 1
Food: 1
Service: 1
Poor customer service.lack of carticy. Phone attending requires training.
Atmosphere: 3
Food: 3
Service: 1
They used to be good but not anymore, their food lack taste and freshness,
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Okra... spinach... cauliflower...chick peas ..lentils salad.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Weekend Buffet, Chicken Seekh
Had Carry out order I didn’t know the food is per weight and the cashier did not explain to me unprofessional service they were trying to charge me a lot and I refused and cancel my order but they were force me pay, unprofessional rude and stupid are woke their do not recommend for
Atmosphere: 1
Food: 1
Service: 1
Very disappointed and very rude customer service I had take out order there they cashier was trying to fight with me the food is very good but people who work there are
Atmosphere: 1
Food: 1
Service: 1
I ordered biryani and pakoras. Both had no taste. Almost no salt at all. Pakora was just bland and rock hard. Difficult to swallow. No sauce, no chutney. No napkins or fork and spoon. (I even requested when I placed order)Very disappointed at the food and service both. I had to waste the food since it wasn't edible.
Food: 2
Service: 2
I would recommend getting the weekend buffet special. Their chicken, biryani rice is super delicious not sure the name of most of the dishes but each one has a unique flavor and sense of Rothen Tity but my favorite was a green sauce and the jasmine rice just pears, so parallel, compared to most Places around
Atmosphere: 5
Food: 5
Service: 5
Last night we went to this place and ordered 2 Lamb curry. As I start, realized the meat is not lamb COZ usually lamb as different test and it’s soft! But to make sure I tried from the second dish and that was tested lamb and was good. So, I got a plate and put one piece from each dish and asked them to check why the meat is not the same? Instated of accepting their mistakes they stated that we had the meat from the same place! You may took it from the same place but you mixed and it was very clear.So, you guys make sure while ordering curry more then one at a time!
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I visited this great restaurant with my family for dinner what a wonderful and friendly restaurant we enjoyed the food it was delicious I highly recommend it, they cook fresh meat and fresh bread the customer service was 5 star I used to work for Ritz Carlton I know what the great customer service means the place was so clean and organized again 5 star to Mohamad and his team I will visit again soon.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here since it’s opening and I’ve loved it always. The buffet food always delivers and is always at a reasonable price. I especially love the buffet food on weekends where they offer Chicken biryani, paya, nihari, halwa puri, and more.The owner, Ahmad, is a great guy and you can always contact him for events or for hosting dinner for a group. He’s always accommodating and will work with you for the best price. You can see him working with the staff as a hands on manager/owner which is why the quality of the buffet never drops.Highly recommended for anyone wanting a Pakistani buffet and is better than all the ones in Brookfield Plaza, Springfield also.Vegetarian options: They order several south Asian related vegetarian dishes such as Channe (chickpeas), Palak (spinach), pakora curry, bhindi (okra), daal (lentil soup), aloo (potato) samoas, and more!Parking: Restaurant is located in a big shopping strip with plenty of parking for the whole area.Kid-friendliness: Clean, open, safe area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Goat Biryani, Tandoori Chicken, Paya, Seekh Kabob, Beef, Boneless Chicken Kabob, Chicken Seekh, Chicken Biryani, Butter Chicken
I requested freshly made Samosas and Pakoras, insisting on it when ordering. The person on the phone assured me they would be made fresh. However, upon arrival, they pretended to prepare it fresh but instead handed me reheated leftovers. It's disappointing and unethical. Always double-check your food, especially when they claim it's freshly made. I might not return there again!
Delicious food but needs to work on wait times. I believe they make the food after you pay which doesn’t make sense if they tell you it will be done in a certain amount of time. Happened to me and my family a couple times when they make the food after we arrive in the restaurant for pick up and pay.Update: I’m not sure if they changed owners or chefs, but food quality has gone down substantially. The chick peas is too oily, chicken tastes old, rice is too hard, so many things has changed. Hopefully they fix this ASAP because this has gone from 10/10 taste to 2/10
The girl with hijab was rude. Food was good but hope they will see all customer
Atmosphere: 5
Food: 5
Service: 1