Horrible service. Were too lazy to make an allergy free Crepe and did not list that the buns on the breakfast sandwiches contained sesame, which a member of my group was allergic to. Do not waste your time and money here and go someplace better.
Atmosphere: 1
Food: 1
Service: 1
Cody Allen
This review is no way a slight towards the staff or service! The staff at the university location are amazing and do excellent jobs. The service is good too, and I’ve had no issues with the staff at all.My main qualm is with the pricing. It can be anywhere from 12-18 dollars for a single crepe, with the tip raising the price into the lower 20s at times. Whilst the crepes are generally good, the pricing is way too expensive given it’s a single crepe and nothing else (and the fact the primary customers are college students).Again, nothing wrong with the staff but the pricing is ludicrous. Aside from the prices, the vibe is very good and it has tables to sit at.
Atmosphere: 4
Food: 4
Service: 5
Dean Fraser
Bring exactly one arm and one leg to pay bill accordingly.
madamestephy
I love thé variety of the menu. Friendly staff and great service. They serve local products. This is my third visit and I already planining my Next visit.
jtD109ZE
Check # 168 at the btv airport location (near gate 3). It was about 8:45 am. The girl was grossly inefficient, had a constant sour look on her face with all the customers and was unbelievably rude and impatient with people. I got the wrong sandwich and, on top of that, got charged extra, for a substitution I didn’t make. Everyone was frustrated because she was so disorganized, nasty and slow, taking and attempting to implement orders. As the line of pissed off customers grew exponentially, she didn’t appear to give a hoot. I tossed my sandwich and sat for 10 min, awaiting my flight and watching her consistent rudeness and ineptitude….several customers left the line and/or walked away, because she was so slow and/or rude. She even put the wrong name on my receipt. I would think Skinny Pancake’s standards would be higher than this.
679jos
Service was dreadful - they’re either incredibly understaffed, grossly inefficient, or quite possibly, both. The restaurant has a waitlist management system which they don’t effectively use. We showed up when we were first on the waitlist with a 5 minute estimated wait time. When we checked in, we were told that there weee still quite a few people ahead of us, and waited another 20 minutes. We ordered at the table with a scan code, and when our food arrived about 25 minutes later (not unreasonable), we still had to ask for our drinks - a ‘bottomless’ coffee and an americano. We were brought a coffee and an empty cup to fill ourselves after we’d finished eating breakfast. We asked for a to go cup for the regular (bottomless) coffee, and when tasted, the americano was so absurdly hot to the point it scalded my lip. The restaurant was half empty, so why the service was so poor with such long wait times when the servers are effectively food runners is beyond me. Shame - the food was decent, but probably the worst run restaurant I’ve ever stepped foot in.
Freedom02477979421
Delicious food, great customer service, very fast food service. Great place! i’d recommend this place to a friend!!!!
ABBIE7878
Underwhelming. We had heard such good things about this spot but were so disappointed with bland food and the self service aspect. Weird menu, small portions, and it’s expensive for what you get. The staff was very friendly but ekk based on the food we won’t be back.
jared
lowkey sucks
Nirtflipurt
Ok so I really like snimmy pankake. Real much I say, but henceforth I have a concern. Look at figur A, and you’ll see that my friends fryes are like, cooked. Mind though, no. They were just potato’s no warm. What the flying grave. Other than that I think it’s cool. They took Mac and cheese off the menu. Also I want a refund now. Root beer was good.
Unnecessarily rude. Kids working there are very rude. Like they feel entitled to be rude. Forgot to put our order in. When I went to inquire I was treated as of I'd done something horrible because I asked where my food was in process.
egprengel
What a great experience. It's kind of half self serve and half full service. You order through an app, and then you get your coffee and drinks at a self-service bar. The staff were very friendly and the food was excellent.
TamaraK821
Delicious crepes! Odd that one must order at the bar, which was not immediately evident. Especially because we were sitting at the bar and the cashier never paid us any attention until we asked her about ordering. She made us stand up and move 3 ft to the register to place the order and then seemed surprised when we asked for ice tea refills. We sat inside but the outdoor patio looked nice, just too hot a day.
CTMans
The Skinny Pancake is close to the Lake Champlain waterfront. Parking on street near restaurant, or in waterfront parking lots. Restaurant decor is not much but food is good. Emphasis on crepes but other items are available. Inexpensive.
TravelingGuy60
Wonderful food, location Ate here on warm summer day. Crepes were delish. Service was prompt. Would return any day without hesitation
Horrible service. Were too lazy to make an allergy free Crepe and did not list that the buns on the breakfast sandwiches contained sesame, which a member of my group was allergic to. Do not waste your time and money here and go someplace better.
Atmosphere: 1
Food: 1
Service: 1
This review is no way a slight towards the staff or service! The staff at the university location are amazing and do excellent jobs. The service is good too, and I’ve had no issues with the staff at all.My main qualm is with the pricing. It can be anywhere from 12-18 dollars for a single crepe, with the tip raising the price into the lower 20s at times. Whilst the crepes are generally good, the pricing is way too expensive given it’s a single crepe and nothing else (and the fact the primary customers are college students).Again, nothing wrong with the staff but the pricing is ludicrous. Aside from the prices, the vibe is very good and it has tables to sit at.
Atmosphere: 4
Food: 4
Service: 5
Bring exactly one arm and one leg to pay bill accordingly.
I love thé variety of the menu. Friendly staff and great service. They serve local products. This is my third visit and I already planining my Next visit.
Check # 168 at the btv airport location (near gate 3). It was about 8:45 am. The girl was grossly inefficient, had a constant sour look on her face with all the customers and was unbelievably rude and impatient with people. I got the wrong sandwich and, on top of that, got charged extra, for a substitution I didn’t make. Everyone was frustrated because she was so disorganized, nasty and slow, taking and attempting to implement orders. As the line of pissed off customers grew exponentially, she didn’t appear to give a hoot. I tossed my sandwich and sat for 10 min, awaiting my flight and watching her consistent rudeness and ineptitude….several customers left the line and/or walked away, because she was so slow and/or rude. She even put the wrong name on my receipt. I would think Skinny Pancake’s standards would be higher than this.
Service was dreadful - they’re either incredibly understaffed, grossly inefficient, or quite possibly, both. The restaurant has a waitlist management system which they don’t effectively use. We showed up when we were first on the waitlist with a 5 minute estimated wait time. When we checked in, we were told that there weee still quite a few people ahead of us, and waited another 20 minutes. We ordered at the table with a scan code, and when our food arrived about 25 minutes later (not unreasonable), we still had to ask for our drinks - a ‘bottomless’ coffee and an americano. We were brought a coffee and an empty cup to fill ourselves after we’d finished eating breakfast. We asked for a to go cup for the regular (bottomless) coffee, and when tasted, the americano was so absurdly hot to the point it scalded my lip. The restaurant was half empty, so why the service was so poor with such long wait times when the servers are effectively food runners is beyond me. Shame - the food was decent, but probably the worst run restaurant I’ve ever stepped foot in.
Delicious food, great customer service, very fast food service. Great place! i’d recommend this place to a friend!!!!
Underwhelming. We had heard such good things about this spot but were so disappointed with bland food and the self service aspect. Weird menu, small portions, and it’s expensive for what you get. The staff was very friendly but ekk based on the food we won’t be back.
lowkey sucks
Ok so I really like snimmy pankake. Real much I say, but henceforth I have a concern. Look at figur A, and you’ll see that my friends fryes are like, cooked. Mind though, no. They were just potato’s no warm. What the flying grave. Other than that I think it’s cool. They took Mac and cheese off the menu. Also I want a refund now. Root beer was good.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Unnecessarily rude. Kids working there are very rude. Like they feel entitled to be rude. Forgot to put our order in. When I went to inquire I was treated as of I'd done something horrible because I asked where my food was in process.
What a great experience. It's kind of half self serve and half full service. You order through an app, and then you get your coffee and drinks at a self-service bar. The staff were very friendly and the food was excellent.
Delicious crepes! Odd that one must order at the bar, which was not immediately evident. Especially because we were sitting at the bar and the cashier never paid us any attention until we asked her about ordering. She made us stand up and move 3 ft to the register to place the order and then seemed surprised when we asked for ice tea refills. We sat inside but the outdoor patio looked nice, just too hot a day.
The Skinny Pancake is close to the Lake Champlain waterfront. Parking on street near restaurant, or in waterfront parking lots. Restaurant decor is not much but food is good. Emphasis on crepes but other items are available. Inexpensive.
Wonderful food, location Ate here on warm summer day. Crepes were delish. Service was prompt. Would return any day without hesitation