Service was horrid. Sat for 20 minutes before drink order was taken or anyone stopped by the table. At the 35 minute mark the server stopped by to casually tell me they didn't know how to make the drink I ordered. 10 minutes after that we were both served a drink. Delivered wrong food / didn't amend it. Generally speaking server seemed uninterested in service.
NiCole B.
Cocktails are pure artistry....order a Whistlepig Old Fashioned, stand back and watch them create a masterpiece - you're welcome!
JoyfulYogini
Grand and stately, the Equinox gives a beautiful first impression. The good: the property is on beautiful grounds with close by well-marked walking trails on a lovely preserve; the management is responsive, the staff friendly. The bad: the rooms are dated and not clean - we arrived to our first room to find a dried lime on the floor, towel rack ripped off the wall, and AC not working; staff couldn't give us directions to our room which required navigating various hallways and climbing a set of stairs; the room we stayed in had no hot water, a make up towel that shed black lint when used, and the lighted mirror did not work; at the bar, seats were worn and the bar full of fruit flies. Final thoughts: we were moved to a different room, we were provided drink coupons when relocated, and received a discount upon departure. This is a huge property that was obviously hit hard by the pandemic and is still struggling to recover...but it seems if they focused on repairing and booking fewer rooms and could stabilize their staff it might help them rise back up to the reputation and standards that come with a luxury resort.
V3749TBlynnb
Comfortable stay..very romantic spot..lots to do..shopping hiking pool hot tub steam...dinner...pillows and bed very comfortable..liked the large mirrors ..very walkable to restaurants and shopping..also bikes available
rickj729
The Equinox is an Historic Inn that boasts great amenities; Spa, pool, fitness, great golf course and on-site restaurants and Bars. Having stayed there on several several occasions, most recently for a week I can say it is one of the most enjoyable and relaxing places I’ve ever stayed. The staff is so friendly, helpful and attentive. The beds and pillows very comfortable. I will stay there again, again and again! Thank you!
Explore365665
We stayed at Meadow House, which was FANTASTIC!!! The house was spacious, well equipped and extremely comfortable. The design was perfect for our family! There are four master bedroom suites and a twin room with its own bathroom. The beds were extremely comfortable, and the overall decor lovely. There were also two living room areas with sofa beds. We also enjoyed the large and fully equipped kitchen. The house is located in front of a nice pond and very close to the main hotel building, with additional amenities. I really enjoyed staying at Meadow House and highly recommend staying at Meadow House. It’s wonderful!
GS845125
Disappointing. The mattress was so soft and worn that we could feel the bed springs. The bathroom was very poorly designed. There are many hidden fees — resort fee (we used nothing) and an historical preservation fee. They say they have chargers for cars, but they’re essentially household plugs. Our plug-in-hybrid took 11 hrs to charge vs 4 hours normally. The restaurant was ok. Few vegetarian options. There are better places to eat nearby. Location is nice and the room was quiet. The people who work there are delightful.
Jsteveb
For years we visited Manchester. We always wanted to stay at The Equinox. Unfortunately, we did. It’s understaffed and overpriced. Covid must have forced the owners to near bankruptcy. Not only are things worn and threadbare but also we put up with cold showers. There are no ash trays outside the many entrances. Thus, we were treated to stacks of cigarette butts whenever we made the trek to the parking lot. Gardens were either weed or grass choked. There is one ice machine to serve the entire complex. Good luck finding it. The web site says that small plates are available in the Marsh Tavern. They aren’t. They only offer the Chop House menu. For a great dinner head to Ye Olde Tavern (early reservations a must). For breakfast, you can’t beat Bob’s Diner on the road to Bromley.
208bruceb
The Equinox is beyond a disaster. The curb appeal when you pull up is wonderful. As soon as you walk through the front doors is where the truth is told. The hotel is out dated by 30 years. Carpets, walls lights, doors, tile, furniture, elevators are 25 years beyond their useful life. Our mattress bed tag was over 15 years old. The towels in the room are better at a Hampton inn, and no Robes to be found. The main bar is filthy dirty. The glass where the alcohol is stored has not been cleaned, the stainless appliances behind the bar filthy. The ornate grates on the floors in hallways are rusted and waiting for someone to cut their feet. We had ants crawling on our walls in our room and they never sent anyone to kill them. There is no ventilation in the bathrooms, so the mirrors steam up and the ceiling tile had mold on it. We valet parked our car and when we went to get it there was no valet attendant available so I walked across the road in the pouring rain to retrieve may car. The Chop House Restaurant was also horrendous. There where 4 tables filled on Friday evening when we arrived at 6:30 pm. Besides the dinner taking over 2.5 hours to get served, they twice brought to our table another tables appetizers and then another tables main course. Both times taking the food from our table and serving it to another table after it had been served to us. The General Manager could not have been nicer and more understanding. The place needs to under go a complete gut renovation before I would ever consider returning. There are many other choices in the area. Until this place is renovated- STAY AWAY
smurry82
My wife and I stayed here as a couple, and more recently as a new family. We brought our 3 mos old and mother in law this August, and enjoyed our stay. Why you ask? We love the pool, the beds are comfortable, the area has wonderful restaurants, and the nature hikes behind the property are excellent. The Equinox has plenty of space to wander indoors as well with comfy couches and chairs for reading, drawing, maybe napping? I love the steam room and sauna, though both need a little TLC these days. Last winter they had an arcade which we really enjoyed, and with summer days—we've enjoyed their lawn games and outdoor firepit. The rates can be reasonable and we will quite likely return.
Very lovely understated hotel with beautiful grounds and plenty of activities. Beautiful bar and great restaurants. Close to quaint town of Manchester, a walk away! Restaurants on site and walking or a short drive away rival those in NY or Montreal.
614elisem
Last week my siblings and I took our mom for a two-night stay to celebrate her 90th birthday. It was a great choice to come to the Equinox! The accommodations are perfect: up-to-date, clean, bright, spacious and pretty rooms; and public spaces are large, warm and welcoming, the blazing fires in the fireplaces a really wonderful touch during these wintry days and evenings... as is the much-appreciated all-day coffee and tea service. We enjoyed dinner the first night in the Chop House restaurant, pricey and absolutely worth every penny; and the second night had cocktails and bar bites in the Marsh Tavern after a hearty lunch in town. The food at the Equinox is sophisticated and very well-prepared, including the gorgeous fruit, cheese, and champagne amenity tray. And for the trifecta: the staff is terrific from check-in, to restaurants, to help from the front desk, to the gift shop, to speedy and accurate check-out. These folks seem to love their jobs - they're always smiling and happy to help. Special shout-out to Leah in the restaurants, we'll long remember her personal warmth and super professional hospitality skills. Our family getaway was wonderful and so is the Equinox. We'll definitely be back.
ashleyknowlton
We had the BEST family trip to The Equinox this December 2022! We had our 3 children in tow (ages 5, 3 and 10 months) and they had an absolute ball! From the indoor pool, the private game/arcade room for kids and private movie theater with individual popcorn for each of them to have, they were freaking out with joy haha! We had friends come and meet us and they also had so much fun! The service in the restaurants could be faster, but the food is so good that it makes up for it. We love making our annual trip to Manchester, VT and will always stay at The Equinox!
oxford234
It makes me sad to see a special place like the equinox decline in every way. From the rude and tot Unhelpful service of the front desk staff to a room that is so hot you can’t sleep to dirty corridors. This was a very special place when I use to come about 10 yrs but is truly awful now and not worth the price point at all. Really sad to see. Do not recommend.
743hilaryw
This has been our favorite family vacation in awhile. Manchester is adorable. The skiing super convenient. My husband took our two teens to ski while I hit the spa. Literally the best facial I ever had and I’ve lived in Manhattan and London. Ask for Sharon. We stayed in the resort proper in a gorgeous two floor suite and brought our Australian Shepherd Roxie! Plenty of room and super comfortable. The equinox is beautiful, festive, laid back and classy all at the same time. Had a great casual dinner at Mulligans nearby too. The breakfast at the Equinox is lovely and the manager Mark made us feel especially welcome by chatting with me and my daughter and helpfully refilled my much needed coffee. Easy drive 3 hours away from NJ and Manhattan. I can’t wait to go back.
Service was horrid. Sat for 20 minutes before drink order was taken or anyone stopped by the table. At the 35 minute mark the server stopped by to casually tell me they didn't know how to make the drink I ordered. 10 minutes after that we were both served a drink. Delivered wrong food / didn't amend it. Generally speaking server seemed uninterested in service.
Cocktails are pure artistry....order a Whistlepig Old Fashioned, stand back and watch them create a masterpiece - you're welcome!
Grand and stately, the Equinox gives a beautiful first impression. The good: the property is on beautiful grounds with close by well-marked walking trails on a lovely preserve; the management is responsive, the staff friendly. The bad: the rooms are dated and not clean - we arrived to our first room to find a dried lime on the floor, towel rack ripped off the wall, and AC not working; staff couldn't give us directions to our room which required navigating various hallways and climbing a set of stairs; the room we stayed in had no hot water, a make up towel that shed black lint when used, and the lighted mirror did not work; at the bar, seats were worn and the bar full of fruit flies. Final thoughts: we were moved to a different room, we were provided drink coupons when relocated, and received a discount upon departure. This is a huge property that was obviously hit hard by the pandemic and is still struggling to recover...but it seems if they focused on repairing and booking fewer rooms and could stabilize their staff it might help them rise back up to the reputation and standards that come with a luxury resort.
Comfortable stay..very romantic spot..lots to do..shopping hiking pool hot tub steam...dinner...pillows and bed very comfortable..liked the large mirrors ..very walkable to restaurants and shopping..also bikes available
The Equinox is an Historic Inn that boasts great amenities; Spa, pool, fitness, great golf course and on-site restaurants and Bars. Having stayed there on several several occasions, most recently for a week I can say it is one of the most enjoyable and relaxing places I’ve ever stayed. The staff is so friendly, helpful and attentive. The beds and pillows very comfortable. I will stay there again, again and again! Thank you!
We stayed at Meadow House, which was FANTASTIC!!! The house was spacious, well equipped and extremely comfortable. The design was perfect for our family! There are four master bedroom suites and a twin room with its own bathroom. The beds were extremely comfortable, and the overall decor lovely. There were also two living room areas with sofa beds. We also enjoyed the large and fully equipped kitchen. The house is located in front of a nice pond and very close to the main hotel building, with additional amenities. I really enjoyed staying at Meadow House and highly recommend staying at Meadow House. It’s wonderful!
Disappointing. The mattress was so soft and worn that we could feel the bed springs. The bathroom was very poorly designed. There are many hidden fees — resort fee (we used nothing) and an historical preservation fee. They say they have chargers for cars, but they’re essentially household plugs. Our plug-in-hybrid took 11 hrs to charge vs 4 hours normally. The restaurant was ok. Few vegetarian options. There are better places to eat nearby. Location is nice and the room was quiet. The people who work there are delightful.
For years we visited Manchester. We always wanted to stay at The Equinox. Unfortunately, we did. It’s understaffed and overpriced. Covid must have forced the owners to near bankruptcy. Not only are things worn and threadbare but also we put up with cold showers. There are no ash trays outside the many entrances. Thus, we were treated to stacks of cigarette butts whenever we made the trek to the parking lot. Gardens were either weed or grass choked. There is one ice machine to serve the entire complex. Good luck finding it. The web site says that small plates are available in the Marsh Tavern. They aren’t. They only offer the Chop House menu. For a great dinner head to Ye Olde Tavern (early reservations a must). For breakfast, you can’t beat Bob’s Diner on the road to Bromley.
The Equinox is beyond a disaster. The curb appeal when you pull up is wonderful. As soon as you walk through the front doors is where the truth is told. The hotel is out dated by 30 years. Carpets, walls lights, doors, tile, furniture, elevators are 25 years beyond their useful life. Our mattress bed tag was over 15 years old. The towels in the room are better at a Hampton inn, and no Robes to be found. The main bar is filthy dirty. The glass where the alcohol is stored has not been cleaned, the stainless appliances behind the bar filthy. The ornate grates on the floors in hallways are rusted and waiting for someone to cut their feet. We had ants crawling on our walls in our room and they never sent anyone to kill them. There is no ventilation in the bathrooms, so the mirrors steam up and the ceiling tile had mold on it. We valet parked our car and when we went to get it there was no valet attendant available so I walked across the road in the pouring rain to retrieve may car. The Chop House Restaurant was also horrendous. There where 4 tables filled on Friday evening when we arrived at 6:30 pm. Besides the dinner taking over 2.5 hours to get served, they twice brought to our table another tables appetizers and then another tables main course. Both times taking the food from our table and serving it to another table after it had been served to us. The General Manager could not have been nicer and more understanding. The place needs to under go a complete gut renovation before I would ever consider returning. There are many other choices in the area. Until this place is renovated- STAY AWAY
My wife and I stayed here as a couple, and more recently as a new family. We brought our 3 mos old and mother in law this August, and enjoyed our stay. Why you ask? We love the pool, the beds are comfortable, the area has wonderful restaurants, and the nature hikes behind the property are excellent. The Equinox has plenty of space to wander indoors as well with comfy couches and chairs for reading, drawing, maybe napping? I love the steam room and sauna, though both need a little TLC these days. Last winter they had an arcade which we really enjoyed, and with summer days—we've enjoyed their lawn games and outdoor firepit. The rates can be reasonable and we will quite likely return.
Restaurantji Recommends
Very lovely understated hotel with beautiful grounds and plenty of activities. Beautiful bar and great restaurants. Close to quaint town of Manchester, a walk away! Restaurants on site and walking or a short drive away rival those in NY or Montreal.
Last week my siblings and I took our mom for a two-night stay to celebrate her 90th birthday. It was a great choice to come to the Equinox! The accommodations are perfect: up-to-date, clean, bright, spacious and pretty rooms; and public spaces are large, warm and welcoming, the blazing fires in the fireplaces a really wonderful touch during these wintry days and evenings... as is the much-appreciated all-day coffee and tea service. We enjoyed dinner the first night in the Chop House restaurant, pricey and absolutely worth every penny; and the second night had cocktails and bar bites in the Marsh Tavern after a hearty lunch in town. The food at the Equinox is sophisticated and very well-prepared, including the gorgeous fruit, cheese, and champagne amenity tray. And for the trifecta: the staff is terrific from check-in, to restaurants, to help from the front desk, to the gift shop, to speedy and accurate check-out. These folks seem to love their jobs - they're always smiling and happy to help. Special shout-out to Leah in the restaurants, we'll long remember her personal warmth and super professional hospitality skills. Our family getaway was wonderful and so is the Equinox. We'll definitely be back.
We had the BEST family trip to The Equinox this December 2022! We had our 3 children in tow (ages 5, 3 and 10 months) and they had an absolute ball! From the indoor pool, the private game/arcade room for kids and private movie theater with individual popcorn for each of them to have, they were freaking out with joy haha! We had friends come and meet us and they also had so much fun! The service in the restaurants could be faster, but the food is so good that it makes up for it. We love making our annual trip to Manchester, VT and will always stay at The Equinox!
It makes me sad to see a special place like the equinox decline in every way. From the rude and tot Unhelpful service of the front desk staff to a room that is so hot you can’t sleep to dirty corridors. This was a very special place when I use to come about 10 yrs but is truly awful now and not worth the price point at all. Really sad to see. Do not recommend.
This has been our favorite family vacation in awhile. Manchester is adorable. The skiing super convenient. My husband took our two teens to ski while I hit the spa. Literally the best facial I ever had and I’ve lived in Manhattan and London. Ask for Sharon. We stayed in the resort proper in a gorgeous two floor suite and brought our Australian Shepherd Roxie! Plenty of room and super comfortable. The equinox is beautiful, festive, laid back and classy all at the same time. Had a great casual dinner at Mulligans nearby too. The breakfast at the Equinox is lovely and the manager Mark made us feel especially welcome by chatting with me and my daughter and helpfully refilled my much needed coffee. Easy drive 3 hours away from NJ and Manhattan. I can’t wait to go back.