Please read the long comments above, every word of it is true. Disregard the 5 star comments, they are the staff and management trying to boost their rating.My comments on this place:I tried to order several different items on the menu, none of which did they have. In fact the wait staff didn't even know the items were on the menu. I was told the only thing they could prepare for me were egg items such as omelets, fried eggs, scrambled eggs, etc., and or "Biscuit Bombs". So I ordered a biscuit bomb under the recommendation of the cook who came out from the kitchen. Greatly anticipating this wonderful pastry that was described to me by the cook as the greatest biscuit that mankind had to offer, was desperately disappointing. This was no biscuit and it was no bomb. It was a rolled up piece of thawed pizza dough with a 1/4 of an ounce of asiago cheese inside it baked in the oven from what I could surmise. It was the size of a medium egg and served with a huge bed of spinach and two half orange slices. This cost me $6.00.I waited for at least 30 minutes for this little roll. In the mean time I had finished all my coffee. I waited for one of the 4 wait staff to come over and refill my cup or ask me how everything was, but no one came over. I listened to them giggling about how they just got new fancy aprons with pockets and what method they are all going to use to divvy up their tip money. After being ignored for well over 45 minutes I slowly got up and walked out. No tip money for the divvying.My advice to the management of this establishment is:Focus on giving your customers a satisfying experience when they come into your location, if not, you'll be just another closed door down the way of railroad street like many before you.
Atmosphere: 1
Food: 1
Service: 1
Parker Mchugh
Food was so delicious 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: American Diner Burger, Tabletop S'Mores - Single, Chef Salad
Debra Beard-Bader
It's only been open a few weeks (this was April 9, 2024) and I am happy to cut slack for new ventures BUT this place was bananas. First, a young woman sits in a chair at a DESK at the front of the supposed restaurant and hardly looks up from her screen and certainly gives NO Greeting or welcome. Reminded me of a library but even at a library the librarian will look up when someone walks through the door right in front of her desk. Why is she there? Why is there a DESK? We sit at a table and see a chalkboard that might be the menu, there are no menus on the table and no one comes over. EVER. Screen lady still on her screen. Husband decides to walk to the back where there appears to be someone actually WORKING. He orders two sodas & is given 2 bottles - no glasses, no ice and no service. I ask about the sides that appear to come with the burger and counter lady is flummoxed. SIDES - home fries or mashed or whatever - she insists that the burgers do not "come" with any sides. I go back and check chalkboard because I might have misread. I did not. I report back and order the homefries. Counter lady is unconvinced. Maybe she doesn't work here, I wonder. Eventually burgers arrive with POTATO chips - fine. I think the cook brought them out from the kitchen hard to say as he didn't say anything although he was a chatty fellow talking about someone having a baby. No mustard or ketchup or offer of same. I decide to eat the thing dry because asking someone would obviously be met with stares and probably a very long wait. OF COURSE NO ONE comes by to ask if the food is alright or if we need anything else because WHY WOULD THEY? BUT it gets even better: As we eat another couple come in and screen lady comes to their table and says "HOW would you like to order?" Has this young woman never been a patron of a restaurant or seen one on TV? What's the correct answer to a question like "how would you like to order" - by carrier pigeon, by pantomime, in writing or WHAT? And is she to GUESS what is on offer or is she to do as we did and walk over to the chalkboard to read that? Would be new customer replies "well, could we SEE a menu?" Now there's a very good question. The new "would be diners" get a menu, look at the menu and leave. I am jealous of them. AFTER we eat "young woman with screen" comes and places the menus on the table and says cheerfully - "Here's the menu!" Reminded me of the Queen of Hearts in Alice, first we sentence the defendant and then we give him his trial? We could not stop laughing. But the best was walking in on someone else in the bathroom who, when I apologized as she came out replied, "Oh, no problem that happens ALL THE TIME." ... Really? Maybe some competent person could fix the toilet lock if it happens ALL THE TIME? Last but not least were the "gaming nooks under construction" and covered with sheets or whatnot. Is this to be a general emporium of entertainment not just a pretend restaurant? So many questions. Burger was generously sized but raw in the middle. I ate it anyway like the starving dog I was. I did appreciate the really solid flatware and the wonderful painted wooden "Campfire" painting on the wall - great execution. AND the tables and floor seemed very clean. There's a mixture of dreams, half-baked ideas, inattention and bizaar incompetence that were we not actually on vacation would have been very annoying. As it was it turned out to be one of the funniest adventures in dining we've had in a long time. Thanks! And if you're still here in a year it's because the gods have smiled on you.
Atmosphere: 1
Food: 2
Service: 1
Faeryn Thalia
A group of four of us went in and by the end only three of us had gotten our meals. We waited for an hour and fifteen minutes for my burger. None of my friends food came out yet, we still had to wait another half hour for two orders of the biscuit bombs to come out. When they did they were pretty lacking with barely anything inside, mostly just biscuit, also would be fine but not for the price they are. We ended up being there for around two hours and after the three of us had finished our food we still had never received our fourth friends food. Turns out they just didn’t cook it and then closed their kitchen without telling us that we wouldn’t be getting it until we were paying. Online this place is marketed to be a fun gaming space but there were no games in sight, and the video game nooks were under construction. Extremely disappointed in the poor service, it seems like the waitresses were not trained in any way. No fault to them, that is completely on management…though i’m not sure who management is as they were barely to be seen. We actually even saw our waitress say she didn’t understand how to use the system yet and wanted help and she was completely ignored. During the time we sat and waited there two tables walked out due to lack of service, they were waiting on food that was never made. As well as a group of people had come in and were turned away because the kitchen had closed and only the cafe was open at that point. This sounded like a really cool hang out place but it just fell very short. I’m very much hoping it’s just because they’re so new but that remains to be seen. I hope to try again in the future and things are tightened up a bit. Something else I wanted to note that my friends and I caught is that one of the 5 star reviews listed in here by Passion Bites is actually one of the owners of the business (as stated publicly in a reddit post by the same username) and it just feels really tacky to 5 star your own restaurant…
Atmosphere: 2
Food: 3
Service: 1
Passions Bite
Best burger I've ever had in my life! I was dipping the fries in the grease
Please read the long comments above, every word of it is true. Disregard the 5 star comments, they are the staff and management trying to boost their rating.My comments on this place:I tried to order several different items on the menu, none of which did they have. In fact the wait staff didn't even know the items were on the menu. I was told the only thing they could prepare for me were egg items such as omelets, fried eggs, scrambled eggs, etc., and or "Biscuit Bombs". So I ordered a biscuit bomb under the recommendation of the cook who came out from the kitchen. Greatly anticipating this wonderful pastry that was described to me by the cook as the greatest biscuit that mankind had to offer, was desperately disappointing. This was no biscuit and it was no bomb. It was a rolled up piece of thawed pizza dough with a 1/4 of an ounce of asiago cheese inside it baked in the oven from what I could surmise. It was the size of a medium egg and served with a huge bed of spinach and two half orange slices. This cost me $6.00.I waited for at least 30 minutes for this little roll. In the mean time I had finished all my coffee. I waited for one of the 4 wait staff to come over and refill my cup or ask me how everything was, but no one came over. I listened to them giggling about how they just got new fancy aprons with pockets and what method they are all going to use to divvy up their tip money. After being ignored for well over 45 minutes I slowly got up and walked out. No tip money for the divvying.My advice to the management of this establishment is:Focus on giving your customers a satisfying experience when they come into your location, if not, you'll be just another closed door down the way of railroad street like many before you.
Atmosphere: 1
Food: 1
Service: 1
Food was so delicious 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: American Diner Burger, Tabletop S'Mores - Single, Chef Salad
It's only been open a few weeks (this was April 9, 2024) and I am happy to cut slack for new ventures BUT this place was bananas. First, a young woman sits in a chair at a DESK at the front of the supposed restaurant and hardly looks up from her screen and certainly gives NO Greeting or welcome. Reminded me of a library but even at a library the librarian will look up when someone walks through the door right in front of her desk. Why is she there? Why is there a DESK? We sit at a table and see a chalkboard that might be the menu, there are no menus on the table and no one comes over. EVER. Screen lady still on her screen. Husband decides to walk to the back where there appears to be someone actually WORKING. He orders two sodas & is given 2 bottles - no glasses, no ice and no service. I ask about the sides that appear to come with the burger and counter lady is flummoxed. SIDES - home fries or mashed or whatever - she insists that the burgers do not "come" with any sides. I go back and check chalkboard because I might have misread. I did not. I report back and order the homefries. Counter lady is unconvinced. Maybe she doesn't work here, I wonder. Eventually burgers arrive with POTATO chips - fine. I think the cook brought them out from the kitchen hard to say as he didn't say anything although he was a chatty fellow talking about someone having a baby. No mustard or ketchup or offer of same. I decide to eat the thing dry because asking someone would obviously be met with stares and probably a very long wait. OF COURSE NO ONE comes by to ask if the food is alright or if we need anything else because WHY WOULD THEY? BUT it gets even better: As we eat another couple come in and screen lady comes to their table and says "HOW would you like to order?" Has this young woman never been a patron of a restaurant or seen one on TV? What's the correct answer to a question like "how would you like to order" - by carrier pigeon, by pantomime, in writing or WHAT? And is she to GUESS what is on offer or is she to do as we did and walk over to the chalkboard to read that? Would be new customer replies "well, could we SEE a menu?" Now there's a very good question. The new "would be diners" get a menu, look at the menu and leave. I am jealous of them. AFTER we eat "young woman with screen" comes and places the menus on the table and says cheerfully - "Here's the menu!" Reminded me of the Queen of Hearts in Alice, first we sentence the defendant and then we give him his trial? We could not stop laughing. But the best was walking in on someone else in the bathroom who, when I apologized as she came out replied, "Oh, no problem that happens ALL THE TIME." ... Really? Maybe some competent person could fix the toilet lock if it happens ALL THE TIME? Last but not least were the "gaming nooks under construction" and covered with sheets or whatnot. Is this to be a general emporium of entertainment not just a pretend restaurant? So many questions. Burger was generously sized but raw in the middle. I ate it anyway like the starving dog I was. I did appreciate the really solid flatware and the wonderful painted wooden "Campfire" painting on the wall - great execution. AND the tables and floor seemed very clean. There's a mixture of dreams, half-baked ideas, inattention and bizaar incompetence that were we not actually on vacation would have been very annoying. As it was it turned out to be one of the funniest adventures in dining we've had in a long time. Thanks! And if you're still here in a year it's because the gods have smiled on you.
Atmosphere: 1
Food: 2
Service: 1
A group of four of us went in and by the end only three of us had gotten our meals. We waited for an hour and fifteen minutes for my burger. None of my friends food came out yet, we still had to wait another half hour for two orders of the biscuit bombs to come out. When they did they were pretty lacking with barely anything inside, mostly just biscuit, also would be fine but not for the price they are. We ended up being there for around two hours and after the three of us had finished our food we still had never received our fourth friends food. Turns out they just didn’t cook it and then closed their kitchen without telling us that we wouldn’t be getting it until we were paying. Online this place is marketed to be a fun gaming space but there were no games in sight, and the video game nooks were under construction. Extremely disappointed in the poor service, it seems like the waitresses were not trained in any way. No fault to them, that is completely on management…though i’m not sure who management is as they were barely to be seen. We actually even saw our waitress say she didn’t understand how to use the system yet and wanted help and she was completely ignored. During the time we sat and waited there two tables walked out due to lack of service, they were waiting on food that was never made. As well as a group of people had come in and were turned away because the kitchen had closed and only the cafe was open at that point. This sounded like a really cool hang out place but it just fell very short. I’m very much hoping it’s just because they’re so new but that remains to be seen. I hope to try again in the future and things are tightened up a bit. Something else I wanted to note that my friends and I caught is that one of the 5 star reviews listed in here by Passion Bites is actually one of the owners of the business (as stated publicly in a reddit post by the same username) and it just feels really tacky to 5 star your own restaurant…
Atmosphere: 2
Food: 3
Service: 1
Best burger I've ever had in my life! I was dipping the fries in the grease
Atmosphere: 5
Food: 5
Service: 4
The Biscuit Bombs were in fact the bomb.
Atmosphere: 5
Food: 5
Service: 5
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