Ordered a party platter and had to wait 25 minutes past my pick up time and was late for my party. Hostess was super rude. instead of being apologetic she argued that if she would've known about it it would've been put in on time. How does that help me? She was strangely defensive and argumentative with me from the very first interaction. Was excited to try their food but it was meh at best and the customer service is trash. i definitely will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Taylor Pence
Went here with my wife for a dinner for the two of us and wasn't sure what this wet chicken was suppose to be? It was all very bland and had no flavor at all. Chicken was all wet and soaked in a red sauce. Salsa was a clear liquid with some onions and chili flakes? We've never turned down food but this place was nasty. We didn't want to make a scene and pretty much paid $40 to have some stale chips water and a taco. The rest was not touched and left to be thrown away. After paying with no inquisition to how our meal was immediately after we pulled out of the parking lot my wife projectile vomited all over the steering wheel and dash. I would not recommend much from here.
Atmosphere: 2
Food: 1
Service: 2
Talina Desiderio
While the patrons in the bar are super friendly, not sure if the bartender is just having a off day or what but absolutely not friendly, bordering on rude. Another couple next to me asked what she recommended and her reply was, I'm just busy, pick something. Not sure if I want to try it again... We will see.
Christina Moore
Came in for some lunch, it's a pretty spacious restaurant with a lot of seating. I liked the ceilings, there were cut outs that lifted giving the appearance of sky lights. Our server was really friendly and personable, prompt with taking our order and answering any questions we had. We had the chips, salsa and guac to start; their guac was very good but their salsa was so so. It had A LOT of onion in it and that was the predominant taste. I had the crab enchilada and my fiancé had the chilé verde and their food fell a little short of expectation. My enchiladas were good and so were the refried beans, but the rice was extremely bland and some of it was dry and crunchy. My fiancé wasn't happy with his dish, less so than mine. He said the portion was abysmally small given the high price of the dish and that the pork and sauce was lacking in flavor. His family owns a Mexican restaurant and he said the prices at this restaurant were about 30% more expensive, which he said would've been fine if the portion wasn't so small.
Atmosphere: 4
Food: 3
Service: 4
Michele Cole
Off the charts good!! Service amazing, we sat in the bar. Bartender not only delivered excellent service, but was personable too! I had the chicken enchiladas with mole~ chicken was tender, cooked to perfection and the mole was delicious!! Wish I had taken pictures, go if you're in the area!!
Atmosphere: 5
Food: 5
Service: 5
Alton Talaga
...'five stars all across the board. I love the prompt service. The food was perfect and hot. My sister turned "50" there and she said it was worth the wait for those who showed up. #chef?
Atmosphere: 5
Food: 5
Service: 5
j preacher
Called in my order ... I arrived i could see my order sitting g on the counter. I had to hunt someone down to get it and pay for it... it happened twice..
Atmosphere: 2
Food: 4
Service: 2
Leah Busch
I absolutely love this place. Food and staff are excellent. It's a family run business and the FIRST Mazatlan, so it the original family!The only thing I would improve, honestly, is cosmetic stuff. New floor maybe or better lighting? But honestly that's a petty complaint for a great restaurant.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Super Burrito & Chile Relleno, Enchilada, Mole Enchiladas, Chips and Salsa
Tina Becker
Great place for work eventsGreat foodGreat service. Always great in person but also amazing as take
My wife and I went here for lunch. Food was bland, no flavor. Service was horrible, sat with empty salsa, empty chips. Food came and he didn't really check on us until the meal was pretty much
Atmosphere: 4
Food: 3
Service: 2
Trace Collectable
Food was nasty I don't recommend anyone to eat there.. and customers service sucks..
Atmosphere: 1
Food: 1
Service: 1
Devory M.
Had an outstanding experience at this place! The food was exceptionally delicious, and from the moment we walked in, the welcome was warm. No waiting around to be assigned a table - it was a smooth process. The staff, in their neat uniforms, exuded professionalism, and the service was top-notch. Our waitress was attentive and friendly, adding to the overall positive vibe. The atmosphere was very pleasant, making it a delightful dining experience. I highly recommend trying the Chicken Fajitas with beans and rice, and don't forget the Chips and Salsa - they're a perfect start to a fantastic meal. This place has definitely earned a spot on my list of recommendations!
Eunice M.
We have been wanting to try this place since it is super close by and we always crave good food. I placed a phone order for pick up. Got to the place and asked for the name and they had my food. When paying, they took my debit card to the back to charge me. It wasn't where I could see and sometimes it nice when you can see them charge your card so you never feel like they're stealing information. Maybe it is only one place to charge people ? Not sure. But maybe have it visible when charging or at least let us know why you're taking it to the back. Food wise, I'm kind of disappointed. I was expecting more flavor in the food and meat. It seemed like it wasn't enough seasoning. It was to the point where we probably should've got Taco Bell instead. Portion wise, it was plenty. Not sure if we'll be back.
Jenn hendrych-bowkley
I thought it was outstanding! The #15 is the best combo plate around!! Waitress was attentive and friendly and the over all feel was very nice. Family's moving but when we come back will surely be stopping
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Fajitas Beans and Rice
Ordered a party platter and had to wait 25 minutes past my pick up time and was late for my party. Hostess was super rude. instead of being apologetic she argued that if she would've known about it it would've been put in on time. How does that help me? She was strangely defensive and argumentative with me from the very first interaction. Was excited to try their food but it was meh at best and the customer service is trash. i definitely will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Went here with my wife for a dinner for the two of us and wasn't sure what this wet chicken was suppose to be? It was all very bland and had no flavor at all. Chicken was all wet and soaked in a red sauce. Salsa was a clear liquid with some onions and chili flakes? We've never turned down food but this place was nasty. We didn't want to make a scene and pretty much paid $40 to have some stale chips water and a taco. The rest was not touched and left to be thrown away. After paying with no inquisition to how our meal was immediately after we pulled out of the parking lot my wife projectile vomited all over the steering wheel and dash. I would not recommend much from here.
Atmosphere: 2
Food: 1
Service: 2
While the patrons in the bar are super friendly, not sure if the bartender is just having a off day or what but absolutely not friendly, bordering on rude. Another couple next to me asked what she recommended and her reply was, I'm just busy, pick something. Not sure if I want to try it again... We will see.
Came in for some lunch, it's a pretty spacious restaurant with a lot of seating. I liked the ceilings, there were cut outs that lifted giving the appearance of sky lights. Our server was really friendly and personable, prompt with taking our order and answering any questions we had. We had the chips, salsa and guac to start; their guac was very good but their salsa was so so. It had A LOT of onion in it and that was the predominant taste. I had the crab enchilada and my fiancé had the chilé verde and their food fell a little short of expectation. My enchiladas were good and so were the refried beans, but the rice was extremely bland and some of it was dry and crunchy. My fiancé wasn't happy with his dish, less so than mine. He said the portion was abysmally small given the high price of the dish and that the pork and sauce was lacking in flavor. His family owns a Mexican restaurant and he said the prices at this restaurant were about 30% more expensive, which he said would've been fine if the portion wasn't so small.
Atmosphere: 4
Food: 3
Service: 4
Off the charts good!! Service amazing, we sat in the bar. Bartender not only delivered excellent service, but was personable too! I had the chicken enchiladas with mole~ chicken was tender, cooked to perfection and the mole was delicious!! Wish I had taken pictures, go if you're in the area!!
Atmosphere: 5
Food: 5
Service: 5
...'five stars all across the board. I love the prompt service. The food was perfect and hot. My sister turned "50" there and she said it was worth the wait for those who showed up. #chef?
Atmosphere: 5
Food: 5
Service: 5
Called in my order ... I arrived i could see my order sitting g on the counter. I had to hunt someone down to get it and pay for it... it happened twice..
Atmosphere: 2
Food: 4
Service: 2
I absolutely love this place. Food and staff are excellent. It's a family run business and the FIRST Mazatlan, so it the original family!The only thing I would improve, honestly, is cosmetic stuff. New floor maybe or better lighting? But honestly that's a petty complaint for a great restaurant.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Super Burrito & Chile Relleno, Enchilada, Mole Enchiladas, Chips and Salsa
Great place for work eventsGreat foodGreat service. Always great in person but also amazing as take
Atmosphere: 5
Food: 5
Service: 5
Food is always very good here service as
Atmosphere: 5
Food: 5
Restaurantji Recommends
My wife and I went here for lunch. Food was bland, no flavor. Service was horrible, sat with empty salsa, empty chips. Food came and he didn't really check on us until the meal was pretty much
Atmosphere: 4
Food: 3
Service: 2
Food was nasty I don't recommend anyone to eat there.. and customers service sucks..
Atmosphere: 1
Food: 1
Service: 1
Had an outstanding experience at this place! The food was exceptionally delicious, and from the moment we walked in, the welcome was warm. No waiting around to be assigned a table - it was a smooth process. The staff, in their neat uniforms, exuded professionalism, and the service was top-notch. Our waitress was attentive and friendly, adding to the overall positive vibe. The atmosphere was very pleasant, making it a delightful dining experience. I highly recommend trying the Chicken Fajitas with beans and rice, and don't forget the Chips and Salsa - they're a perfect start to a fantastic meal. This place has definitely earned a spot on my list of recommendations!
We have been wanting to try this place since it is super close by and we always crave good food. I placed a phone order for pick up. Got to the place and asked for the name and they had my food. When paying, they took my debit card to the back to charge me. It wasn't where I could see and sometimes it nice when you can see them charge your card so you never feel like they're stealing information. Maybe it is only one place to charge people ? Not sure. But maybe have it visible when charging or at least let us know why you're taking it to the back. Food wise, I'm kind of disappointed. I was expecting more flavor in the food and meat. It seemed like it wasn't enough seasoning. It was to the point where we probably should've got Taco Bell instead. Portion wise, it was plenty. Not sure if we'll be back.
I thought it was outstanding! The #15 is the best combo plate around!! Waitress was attentive and friendly and the over all feel was very nice. Family's moving but when we come back will surely be stopping
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Fajitas Beans and Rice