MOD Pizza

7060 Lakeland Hills Way, Auburn
(253) 387-7104

Recent Reviews

Dimitris Dibelo

Very nivel pizza place that you can make your creations making your own pizza from a big variety of

Atmosphere: 4

Food: 4

Service: 5

Gavin Davis

I enjoy Mod pizza in general, but I will be avoiding this location going forward.My wife and I placed an order through the Mod Pizza website tonight. It was not a complicated order. 3 items total. A pizza (for my wife), a Mod dinner salad (for me), and some cheesy bread to share.The delivery took nearly an hour. Fine. No issue. We expected to wait a bit for our food. But when the order arrived after almost an hour, my dinner salad was missing. How was that missed? Where's the quality control? It's a 3 item order.I called the store to report the issue. It took three phone calls to actually get through to a person. The first call seemed like we got hung up on. The second call went to voicemail.When we finally spoke to a store employee on the third call, she didn't seem to care. She offered a refund, which is the bare minimum since we literally did not receive the item we paid for. But she offered basically nothing to compensate for the fact that we had been waiting for the past hour, relying on Mod Pizza, to provide a dinner that never came. After multiple efforts to explain this issue, the store employee finally offered 50 store points of some type, capable of being refunded for a "noname cake or free beverage." This obviously does NOT compensate for the inconvenience caused.I was told I could report this issue to corporate through an email address. Why would I expect that to help? When I said I would post a review instead, the store employee immediately hung up on me. Not exactly the best customer service I've ever encountered.After getting off the phone, my wife checked her pizza. It was missing several toppings.Mod Pizza can and should do better.

Atmosphere: 1

Food: 1

Service: 1

Timothy Suhr

I live on a Keto lifestyle. I wish more restaurants would support my dietary needs. I will say that I'm very happy with the mod pizza cauliflower crust and the mad dog pizza that I consumed at this visit. It was for takeout and even when I got home it was still piping warm.

Atmosphere: 5

Food: 5

Service: 5

Satori L

emo one did an amazing job!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dressing, Our Cheese Pizza

Shelley Propernick

MOD pizza is wonderful you can build your own pizza. I have dined at the Maple Valley location previously but I really like the Lakeland Hills one. Good food, good atmosphere the staff was very friendly and my pizza was out to me in just a few minutes they cooked it perfectly.

Atmosphere: 5

Food: 5

Service: 5

Lira J

Always love this place, takeout or eating in. It's like subway but for pizza and it's awesome. They let you ask about as many toppings as you want for the same price, and it's good food.Dietary restrictions: Have gotten free and dairy free options, risk of contamination, but ask and they'll change gloves np, often offer to do it for you.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Gluten Dairy Free Pizza

Bro Ho

Manager of the store was playing really loud music in the parking lot some kind of giant speaker. told me to screw off when I asked him to turn the music down. He said he was the "captain of the store". He was driving some old red SUV. He then went inside and started making food....guess he was the manager after all. Won't be returning to this store. Staff is incredibly rude.

Atmosphere: 1

Food: 1

Service: 1

Mersadies Pringle

Decently friendly staff. They let us celebrate as a soccer team in their side room with no issues. The space was large & sectioned off away from the main dining space. They were pretty quick with making food, which was good.

Atmosphere: 5

Food: 5

Service: 3

Matthew

Awesome! Always friendly, nice, and easy to talk to. Food is always made right. Good work guys. :)

Atmosphere: 5

Food: 5

Service: 5

Georgann B.

Not bad pizza, have tasted better. Service was good, we had take out, didn't wait too long. Ambiance was clean and organized

Roxann Bonney

What is the point of offering On Line service if you don't make it until the customer arrives? I ordered two pizzas twenty minutes in advance, and waited another 20 minutes for the pizzas to be made and cooked.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Create Your Own Pizza

Lane Hansen

Actually great! Very clean and friendly. I have had other mod pizzas mess up my orders and almost always burn my pizza to a crist, but this place actually does it normal and

Atmosphere: 5

Food: 5

Service: 5

Marissa Hamilton

Very friendly and kid friendly. Clean establishment and great lemonade!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Pizza Mushroom, Create Your Own Pizza

Daniela D.

The stuff is always very friendly and they make great pizza! Overall there's a nice ambiance and clean place!

Patrick Smith

I’ve eaten a disturbing amount of pizza from here… The staff are friendly and my order has never been incorrect. It’s a chain so if you’ve been to a Mod you know what you’re getting. The reward system is pretty satisfying. You can pretty quickly accumulate free sides or pizzas. Quality is far better than any delivery chain.Love it love it love it. Thanks Lakeland crew!

Atmosphere: 5

Food: 5

Service: 5

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