Service began okay but quickly declined as more patrons arrived for the dinner crowd; missing items such as napkins, ordered sauces, and bottomless sides were offered but never brought by wait staff. Additionally, a relish was put on a burger that was not supposed to, and by the time wait staff came to check in, the food was starting to get cold as we had waited so long to confirm our food was safe to eat concerning allergens. Overall disappointed, hopefully improvements can be made for future visits.Dietary restrictions: Minimal substitutes available for a common allergen.
Server was great!Ordered 2 BLT's on a croissant. Croissant was cold, like right out of the frig. One piece of bacon on each sandwich. Fries were cold as will.The place was dirty including the bathroom!Will NEVER go back!
Lyds
We went in just after 7 for a last minute family dinner after a tball game and our experience was awful. It started with a late greeting at the door, followed by an unfriendly clearly annoyed employee that sat us. Followed by us just sitting and waiting for at least 7 min for anyone to acknowledge that we even sat down, followed by 3 baskets of fries. Took another 5 minutes just for waters. You might be thinking it was busy, wrong! Not busy and when we tried to stop someone to ask for napkins he flat out ignored us or maybe he couldn't see us over his curly mop on his head that was covering his eyes. The food was awful, the broccoli was so old and so gross with brown spots all over it, the fries were overly salted, and my salad had literally no flavor, the tomatoes tasted like they had some kind of solution on them to stay fresh. No one bothered to ask if the food was good or if we needed anything, no one apologized for giving bad service, basically we felt we were an inconvenience. It's rare for us to go out to eat and when we do we wanna feel good about it and sadly red Robin left me feeling like I'll never go back there, it's sad because red Robin used to be good and a fun place to go, it's now just as crappy as Applebee's and Dennys.
Atmosphere: 1
Food: 1
Service: 1
Nelson Alvarado
Very good experience, everything was exceptional ?.
Atmosphere: 5
Food: 5
Service: 5
Mar Pool
Let me start with the smell, smells like McDonald’s playground, hostess looked like he hate his job, table was sticky, ripped chairs, server was not clean, so I couldn’t imagine how the kitchen would be. I didn’t feel like eating there, so we just walk out.
Atmosphere: 1
Food: 1
Service: 1
Beth Raper
Waitress was very slow. We ordered 3 appetizer and the Waitress did not bring plates for us to shareWe had to ask for more drinks. Very disappointed in the service.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Burger
Mike Fries
Donato's Pizza! Was craving a heavy pepperoni thin crust and this hit the spot!
Atmosphere: 3
Food: 4
Service: 5
Emma Carrick
food was alright, but service was virtually nonexistent. dunno if my server was overworked or just not working.regardless; meh.
Atmosphere: 3
Food: 3
Service: 2
Michael Merrill
My family and I had a great time at this Red Robin! Our server was super friendly and very laid back, the food and drinks were fantastic, and the atmosphere was the usual family-friendly Red Robin vibes.My only complaint was that when my kiddo needed to go potty, the latch on the stall in the men's room was busted and didn't properly lock. So I just stood at the door and held it closed while my daughter did her thing.Parking: The parking lot by Red Robin proper is small, but it's right across the way from a massive parking lot that's part of the Outlets. Plenty of parking if you don't mind crossing the road!Kid-friendliness: Kiddo loved her burger and oranges! She demolished them and asked for more. Can't get a better seal of approval than that
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless Fries, Red Robin Gourmet Cheeseburger, Burger
Theresa M
Don't get the Loaded Fry's wast of money there were maybe 15 Burt ends the size of your baby finger nail - > and tiny bit of ranch dressing and barbecue sauce on it (seriously no joke)
My food was microwaved and it tasted horrible I ordered the bbq chicken and it was so bad and then I ordered Cesar salad and the chicken was bland and
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: BBQ, French Fries
Brad Odenwalder
The last time I went I was not impressed with the service. I went a couple days ago with my dad and was pleasantly surprised when the server did a perfect job. I have changed my original review from four years ago up to a 5. Well done. Hopefully I won't have to change it again. ?
Service at table was good but forgot part of order and didn't get food until I was walking out. It's Red Robin. We go here for the kids.
Atmosphere: 4
Food: 3
Service: 3
eric beard
Place smells musty. A couple of waiters with good service. Food is hit and miss. Fries come under
Atmosphere: 3
Food: 2
Service: 3
uriel cortes
We got sat down and waited about 30 mins at the table. No one came to take our order or anything. Then a family sat next to us and the server came over within 5 minutes and took there order and ignored us. So we got up and left. I feel it was because we were hispanic and they were white.
Service began okay but quickly declined as more patrons arrived for the dinner crowd; missing items such as napkins, ordered sauces, and bottomless sides were offered but never brought by wait staff. Additionally, a relish was put on a burger that was not supposed to, and by the time wait staff came to check in, the food was starting to get cold as we had waited so long to confirm our food was safe to eat concerning allergens. Overall disappointed, hopefully improvements can be made for future visits.Dietary restrictions: Minimal substitutes available for a common allergen.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Bottomless Fries, Steak Fries, Burger
Server was great!Ordered 2 BLT's on a croissant. Croissant was cold, like right out of the frig. One piece of bacon on each sandwich. Fries were cold as will.The place was dirty including the bathroom!Will NEVER go back!
We went in just after 7 for a last minute family dinner after a tball game and our experience was awful. It started with a late greeting at the door, followed by an unfriendly clearly annoyed employee that sat us. Followed by us just sitting and waiting for at least 7 min for anyone to acknowledge that we even sat down, followed by 3 baskets of fries. Took another 5 minutes just for waters. You might be thinking it was busy, wrong! Not busy and when we tried to stop someone to ask for napkins he flat out ignored us or maybe he couldn't see us over his curly mop on his head that was covering his eyes. The food was awful, the broccoli was so old and so gross with brown spots all over it, the fries were overly salted, and my salad had literally no flavor, the tomatoes tasted like they had some kind of solution on them to stay fresh. No one bothered to ask if the food was good or if we needed anything, no one apologized for giving bad service, basically we felt we were an inconvenience. It's rare for us to go out to eat and when we do we wanna feel good about it and sadly red Robin left me feeling like I'll never go back there, it's sad because red Robin used to be good and a fun place to go, it's now just as crappy as Applebee's and Dennys.
Atmosphere: 1
Food: 1
Service: 1
Very good experience, everything was exceptional ?.
Atmosphere: 5
Food: 5
Service: 5
Let me start with the smell, smells like McDonald’s playground, hostess looked like he hate his job, table was sticky, ripped chairs, server was not clean, so I couldn’t imagine how the kitchen would be. I didn’t feel like eating there, so we just walk out.
Atmosphere: 1
Food: 1
Service: 1
Waitress was very slow. We ordered 3 appetizer and the Waitress did not bring plates for us to shareWe had to ask for more drinks. Very disappointed in the service.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Burger
Donato's Pizza! Was craving a heavy pepperoni thin crust and this hit the spot!
Atmosphere: 3
Food: 4
Service: 5
food was alright, but service was virtually nonexistent. dunno if my server was overworked or just not working.regardless; meh.
Atmosphere: 3
Food: 3
Service: 2
My family and I had a great time at this Red Robin! Our server was super friendly and very laid back, the food and drinks were fantastic, and the atmosphere was the usual family-friendly Red Robin vibes.My only complaint was that when my kiddo needed to go potty, the latch on the stall in the men's room was busted and didn't properly lock. So I just stood at the door and held it closed while my daughter did her thing.Parking: The parking lot by Red Robin proper is small, but it's right across the way from a massive parking lot that's part of the Outlets. Plenty of parking if you don't mind crossing the road!Kid-friendliness: Kiddo loved her burger and oranges! She demolished them and asked for more. Can't get a better seal of approval than that
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless Fries, Red Robin Gourmet Cheeseburger, Burger
Don't get the Loaded Fry's wast of money there were maybe 15 Burt ends the size of your baby finger nail - > and tiny bit of ranch dressing and barbecue sauce on it (seriously no joke)
Atmosphere: 5
Food: 3
Service: 3
Restaurantji Recommends
My food was microwaved and it tasted horrible I ordered the bbq chicken and it was so bad and then I ordered Cesar salad and the chicken was bland and
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: BBQ, French Fries
The last time I went I was not impressed with the service. I went a couple days ago with my dad and was pleasantly surprised when the server did a perfect job. I have changed my original review from four years ago up to a 5. Well done. Hopefully I won't have to change it again. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottomless Fries, Burger, Fries
Service at table was good but forgot part of order and didn't get food until I was walking out. It's Red Robin. We go here for the kids.
Atmosphere: 4
Food: 3
Service: 3
Place smells musty. A couple of waiters with good service. Food is hit and miss. Fries come under
Atmosphere: 3
Food: 2
Service: 3
We got sat down and waited about 30 mins at the table. No one came to take our order or anything. Then a family sat next to us and the server came over within 5 minutes and took there order and ignored us. So we got up and left. I feel it was because we were hispanic and they were white.
Atmosphere: 1
Food: 1
Service: 1