Bellevue Fountain by Bartell Drugs

They didn't fill a prescription and didn't tell us or inform the doctor that prescribed the drug. My wife was in a lot of pian as a result. No one took responsibility (although admitted the mistake) and wouldn't escalate the mistake to have a manager call us. If this were an anti-coagulant she could of had a stroke. They are sloppy and you need to keep a close eye on what they do. Follow up: I received an email from "Audrey B", from Bartels, and she asked for my contact information....read full review

It's over for them. i've used Barrells for years But, through the merger+bankruptcy they have reached the peak of reprehensibility and the nadir of customer care. Post-surgery pain meds (generic) delayed a week with no warning despite calls to confirm- Creditors must have them in such a tight leash the company is forced to tighten inventories to unreasonable extremes. and this is the third instance of extreme FU from Bartells. Negative 4 stars if i could.. if you grnuinely need...read full review

I would agree with the 1 Star reviews below. I would give a Zero if possible. 1. Scripts are NEVER ready when they say they will be. Last month, my one remaining script with Bartell was dated as filled on 10/4 but I was not texted until 10/7. This is highly problematic with a script, using insurance, that has to be gotten every 30 days. 2. NO ONE WILL EVER answer the phone. Last week the one person checking people out informed the woman ahead of me, "oh, we can't answer the phone...read full review