Sweetheart Dessert Club

14320 NE 20th St ste d, Bellevue
(425) 505-2988

Recent Reviews

Fanny S.

The drink that we got, the mango and Taro shake was actually good but the SERVICE IS BAD :( the cashier felt as if she wanted us to get out there quick with the attitude she displayed. Me and friends definitely felt the unwelcoming mood of the place. We were looking to try it due to the mouth watering pics but its definitely a bit of a disappointment :(

A Park

Low quality ingredients. Artificial tasting stuff. Won’t be back.

Annayuzhen Luo

The egg waffle is homemade,taste is very good!I will come again

Bo Li

They got my order size wrong, and the taste of the drink is not different from what you can make in your home.

Anita A.

I always feel bad for giving a business one star for service but then mediocre food justifies it. So the service definitely sucked. The cashier spoke to us like she hated her life and was pretty rude. I get it, I've worked in food service but if my customer isn't an a******* I'll treat them with respect. But who knows, maybe that's just naturally how she is as a person. Most of the things that sounded good on the menu weren't available and I had probably asked for 3 menu items before asking for one that was actually in stock, so that was disappointing. Most important part: food. My friend had ordered the mango dessert cake and it tasted so bland, like a slice of dry toast topped with cheese and mango pieces. Menu had potential, but why advertise something you don't have.

Starla U.

We were visiting from Portland and had this place bookmarked because of their dessert menu. They had so many durian dessert options. It was about a 30 min drive from our hotel, I should have known to call ahead of time. Ordered durian lava cake, the lady at the counter said "we don't have that" - then we went back to the menu and ordered "durian tiramisu" .... "we don't have that" she responded. Ummm ok... "durian crepe?" "We don't have that" - ok lady, "what do you have?!" ... "we only have drinks (bubble tea)" Two things: 1. She could have just said that from the beginning, she was watching us go over the dessert menu and not even looking at the drinks menu. If you see us go through the dessert menu, isn't it common sense to let us know you're not going to be offering desserts? *mind blown* 2. Their drinks was trash. Go somewhere else.

Irene L.

Came in around an hour before closing. Said she sold the last puffle and wouldn't be making more. Bummed. Boyfriend and I got the Cheese Foam Milk Tea and the Passion Fruit Green Tea. 100% get the passion fruit green tea! It's sweet, there's real passion fruit seeds in it and not bitter at all! The milk tea with the cheese foam was not very sweet at all and we wouldn't get it again. Cheese foam kind of thick so you would probably have to drink with a straw to get both the foam and the tea together.

Nikki T.

The lady at the counter did not seem too friendly, we came in and she did not give eye contact or even acknowledge us until I had to say something to her. I really wanted something to satisfy my sweet tooth and wanted to order a specific thing that they were advertising on the wall.... they were out of that. So I ordered another item off the menu and they were out of that as well. Third option, I had a question about what was in it and she replied "well idk, it says mango so it has mango". I'm not sure if she was the owner or just someone working there, but she shouldn't be in the front taking orders from customers when she's clearly not a people person. We just left.

Ricky puri

Go to this place only if you like getting insulted.Rude staff ,poor service.If I could give negative rating I would have done that.

Eneri S.

Disappointment all around. Got there 15 minutes before they opened and sat in my car in parking lot. I called right when they opened at 2 to place my order. No one answered, so I went inside to order. When I opened the door, the chairs were on top of the table, and an employee was sitting at a table eating a meal. The sign on the door and Yelp said they open at 2. I asked if they were open and the employee said "not really". I then asked when they would be open and she said "soon". I couldn't get a solid answer. Do they want my business or not? Finally, I asked if they would open today and she said yes. Finally a concrete answer. I then asked "when?". She said in 10 minutes. So I went to sit in my car to wait the 10 minutes. So they open at 2:10 not 2:00. Not a professionally run business.I ordered the Summer Festival. I felt I over paid $9 for a miniature treat. Not worth it. The best part was the scoop of vanilla ice cream, but it was a miniature sized scoop. There was hardly any mango. The yogurt made the corn flakes soggy. I won't be over paying $9 again for yogurt and soggy corn flakes.Disappointed all a round in service and product.Thought I'd give them another try. I ordered the Taste of Uji. This dessert did not appeal to me and it, too, was miniature for $9 ($7.99 + tax). Again, I ordered from my car parked in front of business. The person answering phone said "Hi", I was confused and paused before I said "Is this Sweetheart?". I was too slow and they hung up on me. I called again but this time they answered with "Sweetheart ..". When I picked up my order inside, I explained what happened with the phone. I could not understand their answer.Not a single attempt at extending a warm welcome when I walked in the door or an attempt at a smile. I was the only customer both visits.

Raphael Puletz

Delicious unique variety of desserts, boba teas, and frozen slushes!

R S.

Really good milk tea and topping choices. Puffles are really tasty too. Order is always correct through delivery app.

Jolynn S.

I was really excited to try this place after seeing the variety in the menu, but alas, some things look better than they taste. The cafe itself is very cute, but small - not ideal for groups. Service was good, but we were the only customers at the time. This is what we ordered: - Kiwi (fresh fruit) Slush: I asked if real fruit was used and the server said yes. There was indeed a few pieces of kiwi to top the drink, but as you can see from the neon green color, it was just blended syrup and ice. It was very sweet, but tasted ok. I actually didn't like it when I first got it, but after trying the next couple of items, it ended up being my favorite. - Durian Lava Cake: Faint durian flavor and very sweet. There was a custard/lava center. The yogurt side did not compliment. I do wonder if the other lava cake flavors are better. - Ice Monster: I admit I was impressed by the pictures, and it really lives up to it's name. They gave us knives and forks to chisel it down. Flavor-wise we were once again not impressed - frozen chunks of mango, jelly, ice cream, mango syrup.. Overall, the quality did not match the Bellevue prices. Maybe we just ordered all the wrong things, but 3/3 items tasted syrup made.. so I won't be returning to find out.

Monica K.

We visited about 6 weeks ago, and forgot exactly what we ordered. The store was doing take out only due to COVID-19. When we walked in, I noticed the interior was nicely decorated and they have a lot of food/dessert items on their menu, so I hope to come back in the future to get the full experience. We got 2 drinks: 1 was some sort of milk tea, and 1 was a durian flavoured drink (we are huge durian lovers). For the durian drink, we both thought the flavour was too artificial. It's understandably hard to make a good durian drink, given there's no fresh durian in this area, so I'm not giving any poor reviews based on that. Normally I like to try a milk tea drink as a comparison between different bubble tea stores, and I quite liked this one! Overall, I'd come back again for milk tea or try new things.

Huan Ge

Love this place. Enjoyed the Chocolate MartinI Sunday and Passion couple sweet noodle jelly.

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