Every time I go there they make my drink wrong. I will get the food however, but not a drink. I go to the one in Safeway, they make my drink perfectly! But anyway my friend wanted coffee so we decided to go here. It's been a while since I got coffee there maybe they got people who know what they're doing. WRONG!!!!!! Both coffee's tasted like burnt coffee. No flavor to them at all. I called to let them know and the girl was very snotty saying they'll remake them if we came back. But her attitude told me don't do it, so I said no thank you. They couldn't make it right the first time and the girl definitely don't like her job so why would I want them to make it wrong again? No thank you. So moral of the story is I'll never be back there again.
Atmosphere: 1
Food: 4
Service: 1
Kayla Bigelow
I just encountered a group of mean girls. When I tried to explain I don't usually do this but my drink is half foam and it was 7 bucks she said "ya well we shake it" I worked at Starbucks for 2 years, I know how this drink is made and it is shaken woth foam held back to make sure you actually get a drink... so when we pulled back up to the window, all 3 girls ignored us, with their backs actually turned away from us. The one batista made the drink wrong again and then just decided to fill it up with milk, then the girl at the window laughed and handed me the drink... I was never rude and I hate asking to have my drink re made. I almost never get starbucks anymore because of how expensive it is and I for sure will not get it from here anymore. I hope the manager sees this and retrains the batista on shaken drinks as well as how to treat customers. I would never have treated someone that way. (Both these photos are before drinking anything out of the cup)
Awesome, awesome, awesome. Now give me my coffee. Thank you.
Atmosphere: 5
Food: 5
Armando Martinez
Always courteous, friendly , expedient!
Delaina G.
I hate leaving bad reviews but my experience today was a bummer. I ordered a matcha with oat milk and a steel cut oatmeal. Before I made it to work I realized the matcha was dairy (so gross for someone who doesn't consume dairy products gag). So I drove back and the sweet girl at the window apologized and remade it for me. This review isnt about her, she was great! Once I got to work I saw that the oatmeal didn't come with any toppings? Usually it comes with brown sugar, raisins, nuts etc. SOMETIMES they'll ask what toppings I'd like but not this time and there was not a dang thing in there but hot plain mush and a spoon.
When you say something is wrong with your drink they argue. Usually hot drinks they short a lot I come here very often. Ask for lite ice. If you ask for a large hot they give you half of that cup full of coffee when I'm paying 10 for a
Used to go every day. Then had an absolute HORRIBLE experience and was treated like a worthless individual who didn’t matter. Now my entire family have switched to 6th&Warren. It’s out of the way, but we all love our Starbucks. We calculated how much we as a family spend a month at Kitsap Way Starbucks, and it was shockingly in the thousands.6th & Warren will now be benefiting from our addiction
Atmosphere: 5
Food: 5
Service: 1
Dan Hodgkinson
We had kind of a strange experience this time at Starbucks. While the drinks were tasty, as always, the employee came to us at 5:45 and said that the store was closing in 15 minutes. We were surprised, because the sign out front says 8:00 p.m. so not sure what's going on there.
Atmosphere: 3
Food: 3
Service: 3
Vincent Washington
This kid named Tanner. Was awesome! This was the first Starbucks experience where I felt like I was listen
Every time I go there they make my drink wrong. I will get the food however, but not a drink. I go to the one in Safeway, they make my drink perfectly! But anyway my friend wanted coffee so we decided to go here. It's been a while since I got coffee there maybe they got people who know what they're doing. WRONG!!!!!! Both coffee's tasted like burnt coffee. No flavor to them at all. I called to let them know and the girl was very snotty saying they'll remake them if we came back. But her attitude told me don't do it, so I said no thank you. They couldn't make it right the first time and the girl definitely don't like her job so why would I want them to make it wrong again? No thank you. So moral of the story is I'll never be back there again.
Atmosphere: 1
Food: 4
Service: 1
I just encountered a group of mean girls. When I tried to explain I don't usually do this but my drink is half foam and it was 7 bucks she said "ya well we shake it" I worked at Starbucks for 2 years, I know how this drink is made and it is shaken woth foam held back to make sure you actually get a drink... so when we pulled back up to the window, all 3 girls ignored us, with their backs actually turned away from us. The one batista made the drink wrong again and then just decided to fill it up with milk, then the girl at the window laughed and handed me the drink... I was never rude and I hate asking to have my drink re made. I almost never get starbucks anymore because of how expensive it is and I for sure will not get it from here anymore. I hope the manager sees this and retrains the batista on shaken drinks as well as how to treat customers. I would never have treated someone that way. (Both these photos are before drinking anything out of the cup)
Atmosphere: 1
Food: 1
Service: 1
Excellent friendly staff.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Kale & Mushroom Egg Bites, Tomato & Mozzarella Sandwich Lunch
The staff was very nice.
Atmosphere: 5
Food: 5
Service: 5
Awesome, awesome, awesome. Now give me my coffee. Thank you.
Atmosphere: 5
Food: 5
Always courteous, friendly , expedient!
I hate leaving bad reviews but my experience today was a bummer. I ordered a matcha with oat milk and a steel cut oatmeal. Before I made it to work I realized the matcha was dairy (so gross for someone who doesn't consume dairy products gag). So I drove back and the sweet girl at the window apologized and remade it for me. This review isnt about her, she was great! Once I got to work I saw that the oatmeal didn't come with any toppings? Usually it comes with brown sugar, raisins, nuts etc. SOMETIMES they'll ask what toppings I'd like but not this time and there was not a dang thing in there but hot plain mush and a spoon.
Nice enough employees, drink wasn't made correctly, inconsistent drink quality here.
Food: 2
Service: 5
All the local Starbucks are
Atmosphere: 5
Food: 5
Service: 5
When you say something is wrong with your drink they argue. Usually hot drinks they short a lot I come here very often. Ask for lite ice. If you ask for a large hot they give you half of that cup full of coffee when I'm paying 10 for a
Atmosphere: 5
Food: 2
Service: 1
Restaurantji Recommends
Used to go every day. Then had an absolute HORRIBLE experience and was treated like a worthless individual who didn’t matter. Now my entire family have switched to 6th&Warren. It’s out of the way, but we all love our Starbucks. We calculated how much we as a family spend a month at Kitsap Way Starbucks, and it was shockingly in the thousands.6th & Warren will now be benefiting from our addiction
Atmosphere: 5
Food: 5
Service: 1
We had kind of a strange experience this time at Starbucks. While the drinks were tasty, as always, the employee came to us at 5:45 and said that the store was closing in 15 minutes. We were surprised, because the sign out front says 8:00 p.m. so not sure what's going on there.
Atmosphere: 3
Food: 3
Service: 3
This kid named Tanner. Was awesome! This was the first Starbucks experience where I felt like I was listen
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caffè Vanilla Frappuccino Blended Beverage
Love the employees here, great coffee before work!