The Loft Kitchen + Bar

515 Main St, Edmonds
(425) 640-5000

Recent Reviews

Skykomish

We only had the small plates and drinks, but the mains we saw at nearby tables looked good too. Service was a little slow and haphazard, but the small plates were excellent (artichoke dip, burrata, prawns).

KenOmakase

The dishes are consistently good at the Loft. My favorites inlcude the grilled salmon, burgers, and the carbonara. The Caesar salad is also excellent. The servers are professional and the back patio is nice on a warm day.

travis graddon

Poor treatment of young group. No working patio heaters. Lied about surcharge for party of 6. Do not recommend if under 40 and party of 4 or less. Horrible customer experience!

Atmosphere: 1

Food: 3

Service: 1

Katie W

February 6, 2024 at 4:42:I spoke with a gentleman at the Loft and asked him if they could accommodate a table size of 15 to 20 people from 6:30pm-8:30pm, February 25th. The Gentleman said yes and said he must have me clarify this with the owner of the restaurant. I mentioned my knowledge of them having the upper floor space and asked him how many people that space can fit total, he said roughly 22 people. I asked him if he thinks that he will still be putting guests upstairs with us and he said most likely not because the tables you would be using would not leave much room for an additional table. I mentioned that it was an staff meeting, and we may be discussing sensitive topics. I gave him my number and ended this conversation.Owner Paula called me and reclarified that I was looking to reserve a table for 15 to 20 people, I said yes, and she told me that she had open time, and it would be a $500 deposit. I said that was fine and she told me she would have the restaurant call me back.We arrived at the restaurant at 6:30pm, and ate as usual. There were guests in the lower area of the restaurant, and they had placed a very small 2-person table at the corner of the top floor near us that we did not sit at. No other guest outside of our group was brought to the top floor. Music was relatively loud, but I did not ask them to lower the music as we were not the only guests in the establishment. When the server brought us our bill, we noticed that the $500 charge was not subtracted from the total amount and asked about having it fixed. The server than revealed the charge was a fee for reserving the space. I told her that was never an agreement, and I would like to speak to the gentleman who helped me reserve these tables. He raised his arms and stated I would have to speak with the owner of the restaurant Paula. I said okay, and we departed.I had a phone call with Paula on February 27th at 5:37pm to discuss the charge. Paula reiterated that she remembers telling me in original phone call that there was a $500 deposit that I agreed to. I pointed out to her that she both in this very moment and in the first phone call said the word deposit and then explained my understanding of what a deposit was using a hotel deposit as an example. Paula then tried to tell me my definition was wrong, and it was a collected fee for reserving the party space because it was a private meeting. I told her I never reserved a party space; I reserved a table that could accommodate a party of 15 to 20. She then stated that she reserved the whole restaurant for us from open to close and I reiterated that I only reserved a table for my group on the upper floor, we did not request from open to close and reminded her of the guests that were on the lower floor. She backtracked and restated it was from 6:30 to close. She also revealed that the shift manager was supposed to ask us what volume we wanted the music at and if we wanted the TV on or off. I told her we were never asked this question and also mentioned that the music was loud, but I did not feel comfortable asking for an adjustment as there were other guests. She sounded frustrated and exclaimed she specifically told the staff member to ask this information. Paula used the word deposit 2 additional times on this phone call and stated "I mean fee" on the last use of deposit. I told her this charge was unauthorized and I did not sign a contract for a private party reservation with a cancelation policy. Paula in a frantic tone stated her husband was out of town and would have to discuss with him before she can make any changes. I told her okay and the conversation ended.Paula has since stop communication with me. Be very cautious about reserving tables here as $500 for a very small space is outrageous.

Atmosphere: 4

Food: 4

Service: 3

Katie W.

February 6, 2024 at 4:42: I spoke with a gentleman at the Loft and asked him if they could accommodate a table size of 15 to 20 people from 6:30pm-8:30pm, February 25th. The Gentleman said yes and said he must have me clarify this with the owner of the restaurant. I mentioned my knowledge of them having the upper floor space and asked him how many people that space can fit total, he said roughly 22 people. I asked him if he thinks that he will still be putting guests upstairs with us and he said most likely not because the tables you would be using would not leave much room for an additional table. I mentioned that it was an staff meeting, and we may be discussing sensitive topics. I gave him my number and ended this conversation. Owner Paula called me and reclarified that I was looking to reserve a table for 15 to 20 people, I said yes, and she told me that she had open time, and it would be a $500 deposit. I said that was fine and she told me she would have the restaurant call me back. The same gentleman was on the phone, and we set up our reservation. I gave him the credit card information, he stated he would personally be on site at the time of the dinner, the conversation ended. They called me back shortly after to retrieve my email to send me a copy of my receipt, which I thought was strange for a deposit but did not ask questions as I assumed it would be proof of my reservation. A few days later my manager mentioned that the $500 turned into a charge and was on the bank statement. We arrived at the restaurant at 6:30pm, and ate as usual. There were guests in the lower area of the restaurant, and they had placed a very small 2-person table at the corner of the top floor near us that we did not sit at. No other guest outside of our group was brought to the top floor. Music was relatively loud, but I did not ask them to lower the music as we were not the only guests in the establishment. When the server brought us our bill, we noticed that the $500 charge was not subtracted from the total amount and asked about having it fixed. The server than revealed the charge was a fee for reserving the space. I told her that was never an agreement, and I would like to speak to the gentleman who helped me reserve these tables. He raised his arms and stated I would have to speak with the owner of the restaurant Paula. I said okay, and we departed. I had a phone call with Paula on February 27th at 5:37pm to discuss the charge. Paula reiterated that she remembers telling me in original phone call that there was a $500 deposit that I agreed to. I pointed out to her that she both in this very moment and in the first phone call said the word deposit and then explained my understanding of what a deposit was using a hotel deposit as an example. Paula then tried to tell me my definition was wrong, and it was a collected fee for reserving the party space because it was a private meeting. I told her I never reserved a party space; I reserved a table that could accommodate a party of 15 to 20. She then stated that she reserved the whole restaurant for us from open to close and I reiterated that I only reserved a table for my group on the upper floor, we did not request from open to close and reminded her of the guests that were on the lower floor. She backtracked and restated it was from 6:30 to close. She also revealed that the shift manager was supposed to ask us what volume we wanted the music at and if we wanted the TV on or off. I told her we were never asked this question and also mentioned that the music was loud, but I did not feel comfortable asking for an adjustment as there were other guests. She sounded frustrated and exclaimed she specifically told the staff member to ask this information. Paula used the word deposit 2 additional times on this phone call and stated "I mean fee" on the last use of deposit. I told her this charge was unauthorized and I did not sign a contract for a private party reservation with a cancelation policy. Paula in a frantic tone stated her husband was out of town and would have to discuss wit

Sisilia H.

We have been their loyal customers for 6 years at least. It used to be our favorite to go for a date, special occasion or dinner with friends and family. We decided not to come back anymore after the bad service my husband and i got last week. The attitude of a waitress who handled us was not professional at all. So my husband and i went here last week for a drink and it was a bit busy which we understood. We were asked if we had reservations, we said no. The owner/manager said "oh we are pretty busy right now" and We just came only for drink. The bar seats were not occupied, we were asked to sit at the backyard area which was totally fine. We were waiting quite a while to for our drink roughly 15-20min. I asked the waitress how long would it take until we got our drink, the way she responded me was so rude. "Oh we are pretty busy as you see there are people sitting up there, inside and here at the backyard, do you want to cancel your drink? (With the annoying face expression and arrogant tone) We would not mind to wait longer if she responded us in a good manner. Bye Loft! I wish you success in the future.

Gary C. Bryson

Sat in the bar. The bartender I believe his name is Danny saw that I has been waiting a sec and offered me a seat in the bar. ( thanks ) Food was well seasoned and service was decent.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Fish Tacos, Sliders and Truffle Fries

Jon I.

Sadly, Loft continues to decline. It's a lovely, cozy spot, but its formerly adventurous menu has been replaced with much more standard fare, albeit well done. Last night there were only a couple of entrees that appealed to my wife and I; we both settled on the pork souvlaki, which was fine. But clearly cost-cutting is uppermost in the minds of the management, not customer service. Any restaurant at this level that still requires customers to scan a bar code to get to a menu and only has very well-worn and crumpled thin photocopies of menus as back-up (both my wife's phone and mine had trouble retrieving the online version), doesn't get the concept of service. Add to that entrees that were brought to the table only a couple of minutes after we'd received our appetizers - we sent them back to wait until we were ready, as there was nowhere on the small table surface to put them, and they were only warm when they were brought back - and something has clearly gone wrong in service pacing in the kitchen. And when I asked for the check the server brought a tablet and just showed me the total; when I asked to see the check details she seemed genuinely surprised and affronted, but was quickly able to show them to me. Can Loft not afford a check printer? We've had many excellent and enjoyable meals at Loft in the past, but this downward trend has been apparent the last couple of times we've been there. After last night, and with so many more good options now available in Edmonds, I think we're done here.

Sadly, Loft continues to decline. It's a lovely, cozy spot, but its formerly adventurous menu has been replaced with much more standard fare, albeit well done. Last night there were only a couple of entrees that appealed to my wife and I; we both settled on the pork souvlaki, which was fine. But clearly cost-cutting is uppermost in the minds of the management, not customer service. Any restaurant at this level that still requires customers to scan a bar code to get to a menu and only has very well-worn and crumpled thin photocopies of menus as back-up (both my wife's phone and mine had trouble retrieving the online version), doesn't get the concept of service. Add to that entrees that were brought to the table only a couple of minutes after we'd received our appetizers - we sent them back to wait until we were ready, as there was nowhere on the small table surface to put them, and they were only warm when they were brought back - and something has clearly gone wrong in service pacing in the kitchen. And when I asked for the check the server brought a tablet and just showed me the total; when I asked to see the check details she seemed genuinely surprised and affronted, but was quickly able to show them to me. Can Loft not afford a check printer? We've had many excellent and enjoyable meals at Loft in the past, but this downward trend has been apparent the last couple of times we've been there. After last night, and with so many more good options now available in Edmonds, I think we're done here.

Gale

Wow. What a disappointment. From the moment we walked in til the moment we left. We were barely acknowledged. Definitely not greeted. We were lead upstairs to a corner "booth" with more tape on the bench seat than actual upholstery. Menus were dropped on the table and the server disappeared. Then a group of 4 boisterous women sat down behind us. From that point we could not hear ourselves think. We placed orders for a one drink, 1 ,Caesar and 2 burgers. I asked if the fries were fresh or frozen, was told they came in a large bag. Was never given an actual answer to the question. I opted to substitute a salad for the fries. I was not told there would be an up charge for substituting a salad. I asked for dressing on the side. My plate shows up with a fully dressed salad, and a undercooked burger. It was not the worst place I have eaten but it has been a long time since a dining establishment and its staff just did not seem to care. The drink was okay but was underpoured and completely forgettable. No plans to go back here again. And 2 burgers, 1 salad and 1 drink was more than 3 full entrees and 2 salads from Machiavelli. Definitely overcharged for what we got.

Jack H.

Mixed. Came here with my partner for dinner on a Saturday evening in February. Too cold to sit outside. The restaurant itself is small and crowded (or cozy?) and we found it loud and a bit stuffy. The bartender who greeted us at the door was somewhat abrupt, and we were seated upstairs at a small too-high table for two right next to a support beam that seemed very much in the way. It was all very uncomfortable and awkward. All the food we ordered -- steak salad, Brussels sprouts, fish tacos -- was delicious, and our servers were warm and provided excellent service. The place has a nice selection of cocktails, and the one we had -- the New Fashioned -- was good. Between that and the abundance of outside tables I can see coming back here for drinks outside when the weather's nice. But with so many other good restaurants in Edmonds within walking distance, unless one likes the unique cozy, loud, trying-to-be-hip vibe of the place, I don't recommend coming here for a nice dinner.

LizM

Food was fantastic. My mom said her fish tacos were the best she's ever had. Huge portions for the price. Good service, very polite and knowledgeable wait/bar staff. Configuration of lower level a bit odd. We didn't see the upstairs so can't comment on that, but the small downstairs bar tables are a tad tight.

DVEous

Great service, great cocktails and great food. Server was perfectly attentive without being in your face. Bartender was very attentive in the presentation of his drinks and mixed them with mastery. Food came out hot, fresh and delicious.

Morgan B.

I had made reservations for New Year's Eve & was beyond disappointed upon entering The Loft Cafe. The waitstaff were wonderful, (10/10 ) but the overall ambiance was so unappealing. It was quiet & awkward like you could feel disappointment floating around from table to table. Even still with all of that, I think I would have stayed had it not been for the smell. The smell was ultimately the nail in the coffin for me. I could not see myself sitting & enjoying a $100 course menu with the smell of chemicals & whatever else wafting about. I do not typically take time out of my day to leave a one star review on Yelp but that was sure a bummer way to begin the end of 2023.

Jennifer Pahlman

Absolutely outstanding. Met the owner, he's from Greece. BEST Ceasar salad dressing I've ever had. Get the salmon.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caesar Salad, Seafood Risotto

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