6 phone calls unanswered during work hours 12/19 between 9-10:30 AM, double that amount of calls today between 9-10 unanswered. You just missed out on $400 in sandwiches, no voicemail option either. Worthless.
Service: 1
Daniel Kim
Here's the thing I know we went from having 5$ subs but um 18$ and not anymore meat to compensate? Dang inflation what happened with the economy that subway is 18$ not including tip !!
Atmosphere: 4
Food: 4
Service: 4
Lucas S.
Great location unfortunately today yet again a set back in order timing. Tough to be a repeat customer
John T.
We stopped by here after our day-trip to the Funko Store. I'm a big Subway fan and this couldn't be more perfect as I had a gift card and this store was conveniently located in between the Funko Store and the bus stop where we were dropped of. The wife got a 6" Philly, chips, and a drink. I got a foot-long vegie delight. Ironically, her sandwich by itself was more expensive than my sandwich which was twice the size. I get it though, the meat is where the costs come from haha. In any event, both sandwiches were perfect as usual. Customer service here was also great. A little bit slower as it was busy, and hard to understand some of the questions being asked, but very friendly.
Souliphanh S.
Good clean restaurant, door was open with cool wind breeze. I ordered two foot long subway sandwiches from the subway app, great bogo buy one get one free. The sandwiches was made clean and fast. Great job to the employee, he had a lunch rush of 4 to 5 customers but was very professional and double checked my take out name and order immediately as soon as i walked inside. I appreciate that very much
Chloe Moser
I had a great experience at this location! I usually get my sandwich on Flatbread and the gentleman explained politely and thoroughly how subway decided to stop selling it. He then gave me a fantastic recommendation on a different bread that was *almost* just as good. Food was fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Daniel Choate
Absolutely love the food and service. Never have a bad time at subway.
Atmosphere: 5
Food: 5
Service: 5
Alice Pidcock (Alice)
Not my favorite Subway but not bad just very much a basic Subway experience.
Atmosphere: 3
Food: 5
Service: 4
Artemis Guerrero
Don't go here! they charge more for adding to your sub and meal combos. Verified with the subway location on evergreen way, I called them afterwards and asked about why the price was more and they "didn't understand why I was charged more". I order the same meal everytime and the total is $14.67 at the subway at 5129 evergreen way. At this subway my total was $18.88! To add to being overcharged at this location, if it's a hot summer day it will be warmer inside the subway then it is in the summer heat. Do yourself a favor, save some money and eat in a air conditioned lobby if your going to dine in.
Jennifer Fulk
-1 star only because recently [at least this] Subway doesn't carry the tomato basil wrap anymore (toasting melts the cheese, but toasting subs makes crumbs go e.v.e.r.y.w.h.e.r.e).Note to future customers: Don't make it a habit to come late just because of this story (Subway workers have lives, too. But I do agree it might help to be open later, if possible).The guy working tonight was a hero sandwich, like something straight out of a kid's storybook. My mom misread it as closing at 10pm instead of 8pm. She and my sister made it right at 8pm. My sister had a bad day, and I guess he could tell when he told them, "sorry, we're closed". He was like, "Aww... alright. I'll make you a sandwich."Amid making them food, a family walked in.My mom looking at him and the time with an oopsie face, quietly: "Oh, no. Uh oh...."Again, apologetically: "Sorry, we're closed."The family of three kids looked bummed, one saying, "Awwww...!"Looking trapped as though he was just stuffed into a giant sub, the guy relented with: "...It's okay. I'll make it for you."As my mom and my sister were getting ready to leave after filling up for drinks, a guy who looked worn out as though from a busy day at work walked in."Sorry, we're closed."My mom: "Oh, nooo! *Now* what are you going to do?" (mentally putting her hands on her cheeks)"Oh... it's okay. I'll take it."The customer lit up with sudden happiness. "Really??"Subway worker nods: "Yeah, I'll take your order."Worn-out guy, relieved: "Thank you!!"This world needs more empathy and compassion. This Subway worker? Showing it one subway sandwich at a time. Thank you.
Incredible food and service. Seriously. This is the best Subway I've been to in 10 years. The one girl working was quick and very nice. The food was actually hot when it came out of the toaster. Really great experience.
Jeri Jones
The sandwich was very good. I had stopped going to Subway because the bread wasn't fresh. Yesterday the French bread way very fresh and the Parmesan dressing was good. A+ sandwich
Lancelot027
They don't wash hands, ever. 2 dollars more than other subways per sandwich. Not clean either. Foot prints on tables. They short you in veggies and don't put them on evenly. Not good.
Jordon Harmon
We were told they did not do kid sizes anymore, but the other subways we go to still do. This makes me think they just don't want to, which seems lazy to me. The staff working were not that friendly and seemed too into the conversation amongst themselves to listen to my order, which made me repeat my order more then a few times. I will not be going back to this one
anika musgrave
I ordered food from the app which is connected through DoorDash. Typically the DoorDasher leaves the food at the door and let’s us know through the thing that it’s been delivered but this time the dasher didn’t, she called us on a number that we don’t have anymore so we had no idea… then we called the store several times and we got no response what so ever which is frustrating I was hungry I work overnights and I just wanted to have some food and go to bed so me and my bf go to the store and which there was only one customer in the store and through out this whole time only had one other one and that’s it so I don’t understand why they couldn’t pick up the phone but anyways we talked to the worker trying to be nice about the situation but he kept interrupting wasn’t listening to what I had to say and assumed that I was saying something that wasn’t even close to what I was asking, just overall rude for no reason he said they have my food but they returned the money which was wasn’t even in my account still nor did the app say it was returned and he told us to just contact DoorDash support so we did the lady gave us options and the best option for us that we got was to have her talk to them and have them make out food again and give it to us so we get the food we paid for then when we did the guy refused to make us food THAT WE PAID FOR so in the end didn’t get food and I won’t get my money back til with in 2-3 business days. I’ve worked in the food industry for a long time and we always cared for the customers concerns and help them the best way possible but the proper customer service it’s being respectful and how you gain more customers as well and just building a good community in your restaurant, I also know how it is dealing with rude customers so I go out of my way to be as nice as possible for any worker out there. This wasn’t deserved.
6 phone calls unanswered during work hours 12/19 between 9-10:30 AM, double that amount of calls today between 9-10 unanswered. You just missed out on $400 in sandwiches, no voicemail option either. Worthless.
Service: 1
Here's the thing I know we went from having 5$ subs but um 18$ and not anymore meat to compensate? Dang inflation what happened with the economy that subway is 18$ not including tip !!
Atmosphere: 4
Food: 4
Service: 4
Great location unfortunately today yet again a set back in order timing. Tough to be a repeat customer
We stopped by here after our day-trip to the Funko Store. I'm a big Subway fan and this couldn't be more perfect as I had a gift card and this store was conveniently located in between the Funko Store and the bus stop where we were dropped of. The wife got a 6" Philly, chips, and a drink. I got a foot-long vegie delight. Ironically, her sandwich by itself was more expensive than my sandwich which was twice the size. I get it though, the meat is where the costs come from haha. In any event, both sandwiches were perfect as usual. Customer service here was also great. A little bit slower as it was busy, and hard to understand some of the questions being asked, but very friendly.
Good clean restaurant, door was open with cool wind breeze. I ordered two foot long subway sandwiches from the subway app, great bogo buy one get one free. The sandwiches was made clean and fast. Great job to the employee, he had a lunch rush of 4 to 5 customers but was very professional and double checked my take out name and order immediately as soon as i walked inside. I appreciate that very much
I had a great experience at this location! I usually get my sandwich on Flatbread and the gentleman explained politely and thoroughly how subway decided to stop selling it. He then gave me a fantastic recommendation on a different bread that was *almost* just as good. Food was fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Absolutely love the food and service. Never have a bad time at subway.
Atmosphere: 5
Food: 5
Service: 5
Not my favorite Subway but not bad just very much a basic Subway experience.
Atmosphere: 3
Food: 5
Service: 4
Don't go here! they charge more for adding to your sub and meal combos. Verified with the subway location on evergreen way, I called them afterwards and asked about why the price was more and they "didn't understand why I was charged more". I order the same meal everytime and the total is $14.67 at the subway at 5129 evergreen way. At this subway my total was $18.88! To add to being overcharged at this location, if it's a hot summer day it will be warmer inside the subway then it is in the summer heat. Do yourself a favor, save some money and eat in a air conditioned lobby if your going to dine in.
-1 star only because recently [at least this] Subway doesn't carry the tomato basil wrap anymore (toasting melts the cheese, but toasting subs makes crumbs go e.v.e.r.y.w.h.e.r.e).Note to future customers: Don't make it a habit to come late just because of this story (Subway workers have lives, too. But I do agree it might help to be open later, if possible).The guy working tonight was a hero sandwich, like something straight out of a kid's storybook. My mom misread it as closing at 10pm instead of 8pm. She and my sister made it right at 8pm. My sister had a bad day, and I guess he could tell when he told them, "sorry, we're closed". He was like, "Aww... alright. I'll make you a sandwich."Amid making them food, a family walked in.My mom looking at him and the time with an oopsie face, quietly: "Oh, no. Uh oh...."Again, apologetically: "Sorry, we're closed."The family of three kids looked bummed, one saying, "Awwww...!"Looking trapped as though he was just stuffed into a giant sub, the guy relented with: "...It's okay. I'll make it for you."As my mom and my sister were getting ready to leave after filling up for drinks, a guy who looked worn out as though from a busy day at work walked in."Sorry, we're closed."My mom: "Oh, nooo! *Now* what are you going to do?" (mentally putting her hands on her cheeks)"Oh... it's okay. I'll take it."The customer lit up with sudden happiness. "Really??"Subway worker nods: "Yeah, I'll take your order."Worn-out guy, relieved: "Thank you!!"This world needs more empathy and compassion. This Subway worker? Showing it one subway sandwich at a time. Thank you.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Incredible food and service. Seriously. This is the best Subway I've been to in 10 years. The one girl working was quick and very nice. The food was actually hot when it came out of the toaster. Really great experience.
The sandwich was very good. I had stopped going to Subway because the bread wasn't fresh. Yesterday the French bread way very fresh and the Parmesan dressing was good. A+ sandwich
They don't wash hands, ever. 2 dollars more than other subways per sandwich. Not clean either. Foot prints on tables. They short you in veggies and don't put them on evenly. Not good.
We were told they did not do kid sizes anymore, but the other subways we go to still do. This makes me think they just don't want to, which seems lazy to me. The staff working were not that friendly and seemed too into the conversation amongst themselves to listen to my order, which made me repeat my order more then a few times. I will not be going back to this one
I ordered food from the app which is connected through DoorDash. Typically the DoorDasher leaves the food at the door and let’s us know through the thing that it’s been delivered but this time the dasher didn’t, she called us on a number that we don’t have anymore so we had no idea… then we called the store several times and we got no response what so ever which is frustrating I was hungry I work overnights and I just wanted to have some food and go to bed so me and my bf go to the store and which there was only one customer in the store and through out this whole time only had one other one and that’s it so I don’t understand why they couldn’t pick up the phone but anyways we talked to the worker trying to be nice about the situation but he kept interrupting wasn’t listening to what I had to say and assumed that I was saying something that wasn’t even close to what I was asking, just overall rude for no reason he said they have my food but they returned the money which was wasn’t even in my account still nor did the app say it was returned and he told us to just contact DoorDash support so we did the lady gave us options and the best option for us that we got was to have her talk to them and have them make out food again and give it to us so we get the food we paid for then when we did the guy refused to make us food THAT WE PAID FOR so in the end didn’t get food and I won’t get my money back til with in 2-3 business days. I’ve worked in the food industry for a long time and we always cared for the customers concerns and help them the best way possible but the proper customer service it’s being respectful and how you gain more customers as well and just building a good community in your restaurant, I also know how it is dealing with rude customers so I go out of my way to be as nice as possible for any worker out there. This wasn’t deserved.