New York Vinny's Pizza

2132 SW 336th St, Federal Way
(253) 344-1499

Recent Reviews

Joey

Been one of the best pizza places for years. Cheezy bread is amazing.

Atmosphere: 5

Food: 5

Service: 5

MyLastAccount

It's January 26. You have people just walking around in the lobby going to the back kitchen not helping or doing anything. No one knows how to do the rewards or points along with my pizza sitting because they mest up the order. Because they are to busy letting their friends in the back. Actually

Atmosphere: 1

Food: 3

Service: 1

kevan Aponte

Tastes like east coast pizza. I've only had the pepperoni, but it tastes like the pizza I grew up with.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza

R V

Prices went up. Quality went down. Its made the Same as Costco pizza now. Pancake style crust.

Atmosphere: 3

Food: 1

Service: 2

Gary Herman

Horrible deal on Door Dash.

john herman

Best conveyor belt pizza I've had, tastes like it was cooked in stone ovens, way better than Pizza Hut or Dominos. Good prices.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Pepperoni 18 XXL

MB

We’ve ordered delivery from Vinny’s a couple times now and we have been satisfied on all occasions. We did have an issue on our last order where some items were missing and one was incorrect, but because it was through a third party I don’t know where the fault lies. I personally don’t ding stars for order issues through third party apps like Uber or Door Dash as the app will help resolve.The pizza crust is on the thinner side, but not crispy. You take a bite and don’t feel like you’re just eating bread with toppings, which I love. The crust was flavorful and the toppings tasted fresh.We got a classic pepperoni combo and a bbq-Hawaiian chicken pizza.I wouldn’t say it’s blow-your-socks-off good, but for NY pizza here on the west coast, definitely solid 4 stars.We have had the cinnamon sticks twice (second time we ordered s’mores but got the cinnamon instead), which are not our favorite. We find them very dry and lacking of flavor. We didn’t finish them both times. I had to mix up some butter with cinnamon sugar to get them to an enjoyable place. The icing served on the side is overly thick and too sweet.Being as close as it is, this will become part of our regular pizza rotation.

Food: 4

Recommended dishes: Hawaiian Pizza, Pepperoni Pizza

Carlos

Food is as expected neither horrible or great. Everything else we’ll try your luck.

Atmosphere: 1

Food: 4

Service: 1

kkaelynnmm

THESE PEOPLE ARE SCAMMERS!!My husband placed an order on October 2nd for a pizza and bread a little before 8pm online. After he arrived to the shop around 8:30 a worker told him to wait for a few and it would be out. After waiting for 15 minutes, a teenager who knew nothing, came out and told him that his order had been canceled because it was “too late”, when he asked if he was going to get a refund, they said it would happen tomorrow because the manager was already gone for the night. WHAT?!? So a couple days passed by and the money was still not refunded to his account. We called the restaurant back around 6:30 and another teenager answered the phone and said that the manager was not there because she got off at 7. I said , “Well that is a good thing it is 6:30”. After the kid realized he got caught in a lie, he said to wait and he would go talk to “someone”. When he came back to the phone he said he remembered the order and the refund would be processed by the next day. It has not been over 2 weeks and the money has never been refunded and we never got a call back or our food. These people are a bunch of scammers, that expect teenagers to run the store while they get off at 7pm. DO NOT ORDER FOOD ONLINE FROM HERE!!!!

Atmosphere: 1

Food: 1

Service: 1

Kaelynn Miller-Simmons

THESE PEOPLE ARE SCAMMERS!! My boyfriend placed an order on October 2nd for a pizza and bread a little before 8pm online. After he arrived to the shop around 8:30 a worker told him to wait for a few and it would be out. After waiting for 15 minutes, a teenager who knew nothing, came out and told him that his order had been canceled because it was "too late", when he asked if he was going to get a refund, they said it would happen tomorrow because the manager was already gone for the night. WHAT?!? So a couple days passed by and the money was still not refunded to his account. We called the restaurant back around 6:30 and another teenager answered the phone and said that the manager was not there because she got off at 7. I said , "Well that is a good thing it is 6:30". After the kid realized he got caught in a lie, he said to wait and he would go talk to "someone". When he came back to the phone he said he remembered the order and the refund would be processed by the next day. It has not been over 2 weeks and the money has never been refunded and we never got a call back or our food. These people are a bunch of scammers, that expect teenagers to run the store while they get off at 7pm. DO NOT ORDER FOOD ONLINE FROM HERE!!!!

Ari Biz

I picked up around 5:30 PM, 9/19 and was met with incompetent customer serviceI asked if the cheesy bread came with marinara, and I was cut off with “it’s already in there”. It was my mistake to believe them, because it was NOT in the box. I also ordered blue cheese, but received ranch. No one has the time to turn around for sauces so you have to live with it and know you paid a ton for food and didn’t receive it properly.It just boggles the mind; it’s unbelievable how someone could not properly assist with something as simple as sauces. If the owner cared about their business, they would look into this blunder and check if it happens regularly. If something as simple as pulling sauces out a fridge has you cutting corners, what else are you phoning in?

Atmosphere: 1

Food: 3

Service: 1

Randy Gernandt

Don't get t don't get their sandwiches you'll barely get four pieces of pepperoni and a couple pieces of Canadian bacon and that's it not worth $10 and it took over an hour and if you use their coupon for 2 for one you're still getting

Food: 2

Service: 1

Fanboyofeverything

Update:I was hoping I could have updated my review but it has only gotten worse. Should be 0 stars.I was on vacation for the last 3 weeks and when I got back my son wanted Vinny's. Called and told them about my last issue and was basically told too late. (Sorry for going on vacation after the last incident)....Anyways, we ordered an XL pepperoni stuffed garlic butter crust pizza. Well guess what. No stuffed crust, hardly any sauce an over cooked for $25! It felt intentional as they laughed when picking it up.Such a terrible place with workers that don't care about the business. Very sad to hire people that treat a business and their customers this way.Never going back and I am 100% positive they don't care.Previous Post:Got the new Meatball Grinder and they they only put two meatballs on the entire sandwich. Two! For $10 you get two meatballs and the sandwich should hold at least four. Pathetic business practice if this is their standards.

Atmosphere: 1

Food: 1

Service: 1

lional kinsey

So I ordered at 8:48 on Friday July 21st 2023 they don't close till 9:30 I went in there 42 minutes before they closed I ordered an order of cinnamon sticks that were dryer than hell and one 18 in meat head Pizza which barely had any toppings on it I paid $21.99 for the pizza and $5.99 for the cinnamon sticks I know we're going through inflation but covid is over give the customers what they paid for I will never go back to this place again I would have better luck at Little Caesars. And I hope management is reading this comment please reach out to me make it right when I order a meat head Pizza I expect a lot of toppings especially for 21.99 and what's the deal with the cinnamon sticks they were drier than ever

Atmosphere: 2

Food: 1

Service: 2

Antonio Mercado

Vinny's use to be great. Taste, service, and price. Having 2 teenagers there ignoring you for 10 minnutes isn't customer service. Pizzas went from 5.99, to 8.99 to 10.99 and now $13.99 for just a pepperoni! $25 for a pepp pizza and cheesy bread is unreasonable. I like the pizza but won't be back because of the cost. Hopefully they read some of the reviews, because I know alot of people in the area that feel the same.

Atmosphere: 2

Food: 3

Service: 2

Load More