Myself and two of my colleagues came into this place to get a scoop of ice cream. Only to never be acknowledged. The staff didn’t say hello, they didn’t do anything. Moreover, they skipped us only to help others.This store needs clear markings in the store illustrating where to order, etc.I won’t ever visit this location again..
S P.
Horrible cake tasted like chemical was in it The ice cream was good but cake was horrible Very over priced for it to I paid 60$
Karla L.
Great service, friendly and fast. Very busy but the staff is still patient and kind. Ice cream is amazing.
Jill Ludlow
The ice cream birthday cake ordered for my grandson is delicious, unfortunately it’s NOT the ice cream flavor that was originally ordered…chocolate chip became just plain chocolate.
Adrienne Emmel
I ordered my daughter an ice cream cake for her 12th birthday and I'm thrilled with how it turned out! The staff listened to my requests, had me email them my inspiration pic and the cake turned out even better than I expected! Highly recommend!
Adrienne E.
I ordered my daughter an ice cream cake for her 12th birthday and I'm thrilled with how it turned out! The staff listened to my requests, had me email them my inspiration pic and the cake turned out even better than I expected! Highly recommend!
Madi B.
these people are amazing!!! super friendly and helpful :) they truly are a changed establishment.
Camille H.
I don't usually make reviews but I have to say Issaquah Baskin Robbins is an excellent establishment with a variety of delicious flavors and stunning ice cream cakes. I got an ice cream cake for my daughter's 13th birthday party and everyone absolutely loved it!!!
We had the best experience Saturday night at the store! My daughter and I wanted to go out for ice cream to celebrate my birthday. We showed up to the store at 9:20 PM to find out it was closed. We made eye contact with the owner and he graciously opened the door to us! He greeted us with a smile and welcomed us in and took our order, despite being closed. He made our day! This store is committed to excellent customer service and ensuring the happiness of their customers.
Elizabeth James
Great customer service. My daughter loved her unicorn cake. Came out exactly how they advertise. I will definitely return for future birthdays. The cake was also delicious.
Sean Wing
This Baskin Robbins has always been my go-to dessert spot, after I have dinner in the area! I always make it a habit of mine to grab a scoop of one of their wide variety of flavors after my meal to end the night! Their customer service was always hospitable and let me try whatever flavor I wanted without question before I even made my order. I also noticed they make beautifully designed custom-order cakes, if you have a special occasion coming up.If you're ever in this part of town, definitely drop by for a scoop or two!
Champ Vinitnantharat
Yummy ice cream.The ice cream cakes are great too!
Alekkz D.
First off I'd like to state this is the first time I've ever been in Issaquah. Second, I was meeting a client here at the coffee shop down the road and for the past few days I've been mad craving for some ice cream. I'm that type of person who won't let herself indulge in buying ice cream at the grocery store but my client mentioned how the Baskin Robbins closed down near where she lives and the one after is no longer a BR so she actually comes to this one! So I thought, YES! Today's the day I'm going to get me some ice cream! Before going anywhere I always have to read the reviews of the place to know what I might be getting myself into and let me tell you, woo... the reviews for this location stings a bit. I mentioned this to the two employees working and fortunately he does not work here anymore! I met George and Stephanie, they were super nice! I told them my childhood favorite is "Cherry Jubilee" but George recommended the watermelon sorbet and I'm like OK! Let's get that one! And then Stephanie suggested I try a sample first and I'm so glad I did! I love watermelon but it was a bit too tart for me. I ended up with the Oreo Cookies & Cream and I've never finished an ice cream cone so fast in my life. It was pretty dang good. Issaquah's a bit far for me but hey, if I'm craving ice cream and happen to be in the area, I'll be back! For those of you who had a bad experience, I'd say come back and try one more time (:
Germán chocolate is delicious ?
Great service. Good ice cream.
Myself and two of my colleagues came into this place to get a scoop of ice cream. Only to never be acknowledged. The staff didn’t say hello, they didn’t do anything. Moreover, they skipped us only to help others.This store needs clear markings in the store illustrating where to order, etc.I won’t ever visit this location again..
Horrible cake tasted like chemical was in it The ice cream was good but cake was horrible Very over priced for it to I paid 60$
Great service, friendly and fast. Very busy but the staff is still patient and kind. Ice cream is amazing.
The ice cream birthday cake ordered for my grandson is delicious, unfortunately it’s NOT the ice cream flavor that was originally ordered…chocolate chip became just plain chocolate.
I ordered my daughter an ice cream cake for her 12th birthday and I'm thrilled with how it turned out! The staff listened to my requests, had me email them my inspiration pic and the cake turned out even better than I expected! Highly recommend!
I ordered my daughter an ice cream cake for her 12th birthday and I'm thrilled with how it turned out! The staff listened to my requests, had me email them my inspiration pic and the cake turned out even better than I expected! Highly recommend!
these people are amazing!!! super friendly and helpful :) they truly are a changed establishment.
I don't usually make reviews but I have to say Issaquah Baskin Robbins is an excellent establishment with a variety of delicious flavors and stunning ice cream cakes. I got an ice cream cake for my daughter's 13th birthday party and everyone absolutely loved it!!!
Restaurantji Recommends
We had the best experience Saturday night at the store! My daughter and I wanted to go out for ice cream to celebrate my birthday. We showed up to the store at 9:20 PM to find out it was closed. We made eye contact with the owner and he graciously opened the door to us! He greeted us with a smile and welcomed us in and took our order, despite being closed. He made our day! This store is committed to excellent customer service and ensuring the happiness of their customers.
Great customer service. My daughter loved her unicorn cake. Came out exactly how they advertise. I will definitely return for future birthdays. The cake was also delicious.
This Baskin Robbins has always been my go-to dessert spot, after I have dinner in the area! I always make it a habit of mine to grab a scoop of one of their wide variety of flavors after my meal to end the night! Their customer service was always hospitable and let me try whatever flavor I wanted without question before I even made my order. I also noticed they make beautifully designed custom-order cakes, if you have a special occasion coming up.If you're ever in this part of town, definitely drop by for a scoop or two!
Yummy ice cream.The ice cream cakes are great too!
First off I'd like to state this is the first time I've ever been in Issaquah. Second, I was meeting a client here at the coffee shop down the road and for the past few days I've been mad craving for some ice cream. I'm that type of person who won't let herself indulge in buying ice cream at the grocery store but my client mentioned how the Baskin Robbins closed down near where she lives and the one after is no longer a BR so she actually comes to this one! So I thought, YES! Today's the day I'm going to get me some ice cream! Before going anywhere I always have to read the reviews of the place to know what I might be getting myself into and let me tell you, woo... the reviews for this location stings a bit. I mentioned this to the two employees working and fortunately he does not work here anymore! I met George and Stephanie, they were super nice! I told them my childhood favorite is "Cherry Jubilee" but George recommended the watermelon sorbet and I'm like OK! Let's get that one! And then Stephanie suggested I try a sample first and I'm so glad I did! I love watermelon but it was a bit too tart for me. I ended up with the Oreo Cookies & Cream and I've never finished an ice cream cone so fast in my life. It was pretty dang good. Issaquah's a bit far for me but hey, if I'm craving ice cream and happen to be in the area, I'll be back! For those of you who had a bad experience, I'd say come back and try one more time (: