As mentioned by many other customers, food is good, customer service is pretty horrible. First time here and already got a bad experience with the lady working the front. Pretty rude, blames everything on the customer, and tries to get as much money out of you as possible. I heard Wild Ginger Teriyaki is really good, probably worth the extra 8-10 min. drive just for the customer service.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Teriyaki
Jennifer A.
Called in a Chicken teriyaki for lunch to save time and pick up but got there and saw they had a chicken teriyaki with egg roll and drink special for only $0.50 more. I asked if I can get that instead. Cashier said "no." I asked why and she said because proportion is less. She later said to wait 10 more minutes then which I said ok. She asked for my card and said would void the old order but asked to add $2 more on that order. Not wanting to be charged 2x I asked for the new receipt before giving my card and to see that the old order would be voided. I walked out without the food and did not provide my card. She ran after me after already leaving their property asking me for my card. Why would I give my card if I didn't leave with any food and she'd originally refused my change of order and void to the first order? I don't mind paying before getting my new order change but they couldn't show me they'd void the 1st order nor provide me with a new receipt with the new total.
George Zacharias
Small place with friendly staff. The pork teriyaki was excellent and the chicken teriyaki was better than most others that I've had before. Good portions for the price, tasty food and a small no frills seating area with several tables, family-friendly seating.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Teriyaki
Edvin Kaz
Food is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Letricia and Zacharias Beito
This was my first time here and the food was delicious. The portions are large for the price. The cashier was friendly next time I'm in the area and hungry we will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Beef
Laurene Hood
Best teriyaki around hands down. Always hot and tasty!
They treat their customers unfair. Someone in front of me that got to order was able to dine in but when it came to my turn to order, I was forced to only eat take out. It was a cold day too and nowhere to eat so I had to eat on the sidewalk.
Marshall Claussen
Nice place. Great food. Fast and friendly service. We will eat here again for sure!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
George T.
The food is ok. Depending on what you order. Our issue is not with the food. It's with the customer service, the lady taking the orders is just rude. We came in around 6:30 in the evening, ordered our food and when she asked if it was to go or eat in, I asked her to wait a sec, and let me ask my wife, my wife was right next to me. Then the lady asked again and was trying to get me to say , to go. I told her to hang on, my wife didn't answer yet, she can plainly see since we are right in front of her. My wife then said. We will eat there. The lady then says that they close the dining room at 7:45. She said it in a mean manner like as if we were going to stay there and hangout until they close. Another time she told this couple with a family, that the dining room was closed about 45 minutes prior to their 8pm closing time. So this family went to eat at somewhere else. I mean if they want to go home early, change your closing time. She is only nice if you say to go. Dine in seems to make her upset that she has clean up or something.
The prices are very reasonable and the food is quite delicious. If u love teriyaki and the typical menu you find at these restaurants, you'll come here often.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spicy Chicken
Manuel Rincon
Always great service, Food and clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
dayana Hernandez
I like the food here but the lady at the front desk is kind of rude especially if it’s closer to closing time. She’s told me before they can take the order when they were 30 minutes to closing. She’s also commented to my husband not to add too much hot sauce.
Atmosphere: 2
Food: 4
Service: 2
Maria L.
I thought the chicken yakisoba here was okay. The taste was a little different from what I am use to. But the service can be quick if you order ahead.
T Lac
Food is nasty. Not like other happy at the bay I been to. Way too salty. And the lady there, she has no customer service, very rude.i called back to let her know it's not like other happy at the bay. She said come bring it back. When I got there she refuse the refund. And said the food is prepared normal. She is super rude. I then made her dispose the food that I wont be eating. I wont be coming back for sure.
As mentioned by many other customers, food is good, customer service is pretty horrible. First time here and already got a bad experience with the lady working the front. Pretty rude, blames everything on the customer, and tries to get as much money out of you as possible. I heard Wild Ginger Teriyaki is really good, probably worth the extra 8-10 min. drive just for the customer service.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Teriyaki
Called in a Chicken teriyaki for lunch to save time and pick up but got there and saw they had a chicken teriyaki with egg roll and drink special for only $0.50 more. I asked if I can get that instead. Cashier said "no." I asked why and she said because proportion is less. She later said to wait 10 more minutes then which I said ok. She asked for my card and said would void the old order but asked to add $2 more on that order. Not wanting to be charged 2x I asked for the new receipt before giving my card and to see that the old order would be voided. I walked out without the food and did not provide my card. She ran after me after already leaving their property asking me for my card. Why would I give my card if I didn't leave with any food and she'd originally refused my change of order and void to the first order? I don't mind paying before getting my new order change but they couldn't show me they'd void the 1st order nor provide me with a new receipt with the new total.
Small place with friendly staff. The pork teriyaki was excellent and the chicken teriyaki was better than most others that I've had before. Good portions for the price, tasty food and a small no frills seating area with several tables, family-friendly seating.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Teriyaki
Food is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
This was my first time here and the food was delicious. The portions are large for the price. The cashier was friendly next time I'm in the area and hungry we will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mongolian Beef
Best teriyaki around hands down. Always hot and tasty!
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki, Gyoza, Beef Teriyaki
They treat their customers unfair. Someone in front of me that got to order was able to dine in but when it came to my turn to order, I was forced to only eat take out. It was a cold day too and nowhere to eat so I had to eat on the sidewalk.
Nice place. Great food. Fast and friendly service. We will eat here again for sure!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
The food is ok. Depending on what you order. Our issue is not with the food. It's with the customer service, the lady taking the orders is just rude. We came in around 6:30 in the evening, ordered our food and when she asked if it was to go or eat in, I asked her to wait a sec, and let me ask my wife, my wife was right next to me. Then the lady asked again and was trying to get me to say , to go. I told her to hang on, my wife didn't answer yet, she can plainly see since we are right in front of her. My wife then said. We will eat there. The lady then says that they close the dining room at 7:45. She said it in a mean manner like as if we were going to stay there and hangout until they close. Another time she told this couple with a family, that the dining room was closed about 45 minutes prior to their 8pm closing time. So this family went to eat at somewhere else. I mean if they want to go home early, change your closing time. She is only nice if you say to go. Dine in seems to make her upset that she has clean up or something.
We love this place. Clean, yummy food and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Roll, Katsu
Restaurantji Recommends
The prices are very reasonable and the food is quite delicious. If u love teriyaki and the typical menu you find at these restaurants, you'll come here often.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spicy Chicken
Always great service, Food and clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
I like the food here but the lady at the front desk is kind of rude especially if it’s closer to closing time. She’s told me before they can take the order when they were 30 minutes to closing. She’s also commented to my husband not to add too much hot sauce.
Atmosphere: 2
Food: 4
Service: 2
I thought the chicken yakisoba here was okay. The taste was a little different from what I am use to. But the service can be quick if you order ahead.
Food is nasty. Not like other happy at the bay I been to. Way too salty. And the lady there, she has no customer service, very rude.i called back to let her know it's not like other happy at the bay. She said come bring it back. When I got there she refuse the refund. And said the food is prepared normal. She is super rude. I then made her dispose the food that I wont be eating. I wont be coming back for sure.