Domino's Pizza

8225 Steilacoom Blvd SW, Lakewood
(253) 777-1077

Recent Reviews

Alex Kim

Nice clean establishment, polite people, fast workers with good quality food coming

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Holu Hawaiian Pizza, Meat Pizza, Chicken Wings, Lava Cake

David Stailey

If I could give negative stats I would!!! I placed my order on march 7th at around 5:00pm about 25-30 min later a delivery driver shows up to my house i realize they have the wrong order as they’re getting it out of the bag (i ordered 1pizza wings and bread bites they where pulling out 4 pizzas and two smaller boxes) i informed the driver that this was the wrong order she apologizes and put the food back in the bag and says she’ll fix it (no problem AT this point) about 5 min later i get a call from an unknown number (which i assumed was someone from the store to fix the issue) i answer to find out it’s another customer who has gotten my number off my receipt because she was delivered my food. i then call up to the store and im placed on hold for over 25 minutes. my wife finally got threw calling from her phone and inquired about the status of the issue and was told that they’re aware of it and will get to it when they get to it (it’s almost 6:30 at this point) she asked to speak to a manager which they refused to put on the line inevitably hung up on her. At this point my kid is starving so i drive up there to figure out what was going on. I get to the store and they’re like we’re remaking it right now. i ask for the manager who reluctantly comes over and i ask about the whole situation. the first thing he says is we’re busy what do you want me to do? i ask for at least a refund of my delivery fee and what not since im now there to pick it up he says they’ll only credit my account 1 pizza (not the end of the world but not what i wanted) i then express concern that due to their mess up some random stranger now has my phone number and address and i basically get told “oh well” he then asks why im complaining if i got food delivered even if it wasn’t the right food I informed him i did the right thing and stopped the delivery before it happened due to it being the wrong food which he said i was lying because the pizza never came back to the store. he then proceeded to say me and my wife had been cursing at him and his staff over the phone (which is a lie and i called him out on it) at this time one of the other employees brings me my food. i ask for contact information for his supervisor he out right refused to give it to me and said “if you want it you figure it out” at this point im infuriated and go to leave and he starts making disparaging remarks about my appearance as im leaving. so in short horrible service, completely untimely, toxic behavior, oh and some random stranger has my full contact information

Atmosphere: 1

Food: 1

Service: 1

Brandon Abel

I do not trust this place at all. The last time I went here and used my card my information was taken and someone put charges on my card. I know it was here because it was the only place I used the card. They first have you tap your card then they cancel the transaction and have you do tap again. Thats not right at all. They are compromised and can take your Information beware!

Atmosphere: 1

Food: 1

Service: 1

Caroline Swanson

There was no garlic seasoning on the crust. The garlic is the main reason I order Domino’s over other pizza places.

Nicole Rodrigues

Manager is slow, RayNiesha is probably a child but I don’t like being laughed in my face over her mistake. She came to my address have it on camera but dropped it off at someone else

Atmosphere: 1

Food: 1

Service: 1

Robert Fazekas

Waited hour and half. Called store, no answer. Finally had to go down and get it. Refused to refund delivery charges and tip, seeing how I had to pick it up. Then when i got home, i noticed the order was wrong. I ordered two large specilty and a medium. Got two mediums and a large. This place ripped me off. I wont be ordering from here again. Very poor.

Atmosphere: 1

Food: 1

Service: 1

KHRYSTINA Pedro

Love it! Always super fast and always amazing. We order from here all the time and have not yet been disappointed.

Food: 5

Service: 5

Brett Dailey

The manager is a lazy jerk. They stop the timer for carside delivery early without bringing the pizza out so you don't get the free pizza as part of the promo, and then refuses to actually add it to your account on account of "its too busy" despite me being the only one there in person and the entire point of the promo being prompt service. Either get the pizza out on time or give your customers the free pizza that you PROMISE THEM without arguing with them about having to do your job.

Atmosphere: 2

Food: 4

Service: 1

Ellen

They used canned tomotoes instead of fresh tomatoes on my order. I would rather they told the truth if they were out of tomotoes.That's just not a good thing to do.

Food: 2

Service: 3

J H

If you wanna get skimped go here lol…

Sweet Lunalysia

They got my pickup order wrong ): I didn’t realize it was wrong till I got home, they said I should’ve checked before I left the store but they should’ve checked before the gave it to me.. guess no “quality check” happened? They offered to replace if I brought my order back, but I wasn’t trying to take another 20 minutes to drive to the store, 20 for them to remake it, and 20 back.. I just wanted a refund for the item they forgot but they wouldn’t do it.

Food: 3

Service: 1

Phillip Thomas

Incredibly slow service. Multiple times they haven't started making it until I arrived- after waiting 30 mins and using their "tracker".

Atmosphere: 1

Service: 1

Conrado Crompton

Slow service, it used to be fast but this time it was really slow had to wait over an hour for 3 pizzes. 2 pepperoni and a hawaiian. Unacceptable

Natalya Lombardi

They really need to get it together with there systems and delivering. Claimed they were too busy to deliver but then my friend showed up and said there were DEAD! It all sounds like lazy people they lost out on a huge order $$$

Atmosphere: 2

Food: 4

Service: 1

Debbie Lowrance

Over cooked pizza and cheesey pepperoni bread. The person taking the call was in a hugh rush where I ended up not ordering correctly. She really needs to slow down to give people a chance to order!

Food: 2

Recommended dishes: Stuffed Cheesy Bread with Pepperoni, Pepperoni Pizza

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