McDonald's

2807 78th Ave SE, Mercer Island
(206) 232-9175

Recent Reviews

Mark Andersen

Nice that they have Coffee/Mocha Frappes! Years ago, you could only get them at locations in the Northeast U.S.

Atmosphere: 4

Food: 4

Service: 5

anita mull

I ordered two Big Macs plus a bunch of other stuff. The Big Macs where ordered as One plain and one regular. When I got my food I checked it before I pulled off. Both had onion only. I told them about it so they took both and scraped onions off. My kid is allergic to onion. When I checked them again there was still onion on it. I told them at this point just refund me the money because I can't trust you to not just scrape more onions off instead of getting a fresh burger w no onion. She took the bag back and put the sandwich on the shelf like she was going to serve it up someone else. I told her that's not cool because I touched both burgers when I was checking if they were correct. She ignored me so I brought it up to the guy that was refunding me the money. He ignored me and left the burger up there. I ended up telling another girl that came to get a soda from machine next to window. She went and got burgers and threw them away. That was nasty and I'm very upset that they were really going to serve them to someone else. And also upset they just thought it's ok to scrape the onions off and let me serve it to my child who is allergic. If someone says no onion that means no onion smh. Rude. Dirty. Nasty and lazy. Never going there again. And watch out what you eat because they have no sense of sanitation or cleanliness.

Atmosphere: 1

Food: 1

Service: 1

Robert Gorini

I know that 2 stars is really low, but I work close by and this McDonald’s is always so poorly run. I’ve given it many tries but it’s always the same bad service. I void if

Atmosphere: 2

Food: 2

Service: 1

Neil Piispanen

Technically qualified as

Atmosphere: 1

Food: 1

Service: 1

Tobi

This is a decent McDonalds, McDonalds level food, nice workers, etc...my only complaint is that the womens bathroom smells like theres a rotting carcass in there. I dont know where the smell is coming from, but its so awful...ive wasted a whole bottle of perfume just to be in there....

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Big Mac and Cheese

Den Sato

Poor customer service by

Atmosphere: 2

Food: 2

Service: 1

Megan “Megan”

I don't want to say anything.And I said thank you to the service staff twice, but she didn't give me any response.

Atmosphere: 1

Food: 1

Service: 1

Marta Kostroma

i order chicken McNuggets and they didn’t give me my order they give me chicken

Atmosphere: 5

Food: 3

Service: 1

John Thompson

This location has no kiosk to order. So you have to stand in front of the registers for 3 minutes until a staff member acknowledges that you exist.

Atmosphere: 3

Food: 5

Service: 1

Haley Anderson

Honestly the best McDonald’s ever so clean and best food ever nice clean people and I’m from

Atmosphere: 5

Food: 5

Service: 5

Scott T.

Service is horrible. No need to use drive thru as they move you to the other side of the building just to keep their queues down so they win a local speed challenge.

Liam A.

Food is fine. But soda fountain is always out of certain drinks and the outside is old and falling apart

Mark Capestany

The worst McDonald's in the area. Do not go to this location. They are rude and they can careless. The building is straight out of the 1980s. Horrible experience. McDonald's needs to shutter this location, it is an embarassment to the McDonald's brand.

Atmosphere: 1

Food: 1

Service: 1

Mark C.

This must be the worst McDonalds in the area. The service is beyond terrible. I ordered a crispy chicken sandwich and it came with no mayo, no condiments of any kind except for 3 pickles. I asked why it did not have mayo and instead of offering me a couple packets of mayo, the young man and the older white women at the pick up window just looked at me and said: "the chicken sandwich does not come with mayo". Horrible customer service. The restaurant has not been remodeled since Ronald Reagan was president. Do not go to this McDonalds location! It is the worst McDonald's in the area.

Jeff S.

The most arrogant food establishment I have ever tried to dine at. If you're able to access the dining room, the food is standard McDonalds. The problem here is about 80% of the time they have the dining room closed. They do have a sign they can post on the entry that is visible from the parking lot, but they are so disrespectful to their customers that often that is too much work for them, so they allow you to park, walk to the locked doors, then motion you to go around to the drive thru. With that attitude of management, it's no wonder they are unable to properly staff this location.....just horrible!!!

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