Once upon a time at the Kent Papa Johns there was this awesome pizza girl. She was friendly, gave great service, and made sure your food was solid.Nearly a year later I walk into my new local Papa John's and not only is this pizza girl there, she remembers my name from the order system and is happy to see a previous regular customer.Turns out that pizza girl now runs her own Papa John's, my local one, and we're all lucky to have her.Grats to you pizza girl, you're the best.
Atmosphere: 5
Food: 5
Service: 5
Paula C
I don't eat here because its overpriced and just not good at all but tonight I had an even worse expierance then the food, this establishment is located in a small strip mall, sharing parking spots with all the businesses in the strip mall, there is no private parking spots, and due to a Holiday event the parking was a nightmare, yes sometimes holidays can create chaos but the parking spaces are not privately owned they are for all customers who utilize the bussiness, so tonight after 20 minutes of looking for parking a spot, I found one infront of Papa Johns, so I pull in to the spot, only to see this ridiculous handmade sign stating "No Event Parking!" Ok great, im not going to the event, im going to a different shop in the strip, the papa John employee who has now upgraded her.position from Pizza Employee to Parking Lot Enforcement tells me I can't park there it's for her employees, I explained that no I can park here and the spaces are not marked they are for consumers using the shops in the mall and I will be parking there for 10 minutes, I go to leave 10/12 min later and im blocked in, ok, no biggie I get it pizza drivers have no choice, but as I pull out this employee moves the sign to Block off the entire spot, this employee is so mad at me, she takes it upon herself to clearly violate parking agreements within the mall area as well as consumer rights, she had no business approaching me or believing she has any more rights to that parking area then the customers do.
Atmosphere: 1
Food: 1
Service: 1
Gloria Bredehoeft
The pizza crust was not fully cooked and much too thick. Other than that the food was good.Vegetarian options: Garden vegetables used. The crust was too thick and under cooked.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Wings
Google user
They're open til 11 BUT no carry out after 9:40pm ZERO STARS.
Service: 1
Tanya Torres
Just came to pick up my order and they didn't have one of the items I requested. The manager, Lori, was so kind. She was proactive and tried making a different dessert in advance. When I declined the offer she made me something else instead, and kept the rest of my food in the warmer while I waited. They could have easily refunded the item and said "sorry, but we're out of that", but instead they went the extra mile. How kind! And what great customer service. Thanks, Lori! Hope you have a wonderful rest of your day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chocolate Chip Brownie
L
They're open til 11 BUT no carry out after 9:40pm ZERO STARS.
John Stone
Food was really good and done fast. Atmosphere was fine but they were playing Biggie on the radio and I could have went for some Pac.
Atmosphere: 4
Food: 5
Service: 5
Andrew Wright
First of all, they outsource their phone orders to a call center. The guy who took the call didn’t even know what I was talking about when I tried to place my order so I hung up and did it online. Pizza showed up within an hour. It was awesome.Now, here we are the day after and my fiancé and I both have food poisoning. The garlic chicken pizza is the only thing that we both ate in common yesterday.Would 10/10 avoid this place because of their poor customer service and poor food quality.
Cory V.
We wanted a pizza for 11:30a.m. on a Friday. Tried to order online at 10:45. Earliest available pickup time 11:45. Called them. They said they needed an hour to prepare. At 11:05 order status said "ready to pickup". If you want a cold pizza, this is the place to go.
Awesome ?
Atmosphere: 4
Food: 5
Service: 5
Once upon a time at the Kent Papa Johns there was this awesome pizza girl. She was friendly, gave great service, and made sure your food was solid.Nearly a year later I walk into my new local Papa John's and not only is this pizza girl there, she remembers my name from the order system and is happy to see a previous regular customer.Turns out that pizza girl now runs her own Papa John's, my local one, and we're all lucky to have her.Grats to you pizza girl, you're the best.
Atmosphere: 5
Food: 5
Service: 5
I don't eat here because its overpriced and just not good at all but tonight I had an even worse expierance then the food, this establishment is located in a small strip mall, sharing parking spots with all the businesses in the strip mall, there is no private parking spots, and due to a Holiday event the parking was a nightmare, yes sometimes holidays can create chaos but the parking spaces are not privately owned they are for all customers who utilize the bussiness, so tonight after 20 minutes of looking for parking a spot, I found one infront of Papa Johns, so I pull in to the spot, only to see this ridiculous handmade sign stating "No Event Parking!" Ok great, im not going to the event, im going to a different shop in the strip, the papa John employee who has now upgraded her.position from Pizza Employee to Parking Lot Enforcement tells me I can't park there it's for her employees, I explained that no I can park here and the spaces are not marked they are for consumers using the shops in the mall and I will be parking there for 10 minutes, I go to leave 10/12 min later and im blocked in, ok, no biggie I get it pizza drivers have no choice, but as I pull out this employee moves the sign to Block off the entire spot, this employee is so mad at me, she takes it upon herself to clearly violate parking agreements within the mall area as well as consumer rights, she had no business approaching me or believing she has any more rights to that parking area then the customers do.
Atmosphere: 1
Food: 1
Service: 1
The pizza crust was not fully cooked and much too thick. Other than that the food was good.Vegetarian options: Garden vegetables used. The crust was too thick and under cooked.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chicken Wings
They're open til 11 BUT no carry out after 9:40pm ZERO STARS.
Service: 1
Just came to pick up my order and they didn't have one of the items I requested. The manager, Lori, was so kind. She was proactive and tried making a different dessert in advance. When I declined the offer she made me something else instead, and kept the rest of my food in the warmer while I waited. They could have easily refunded the item and said "sorry, but we're out of that", but instead they went the extra mile. How kind! And what great customer service. Thanks, Lori! Hope you have a wonderful rest of your day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chocolate Chip Brownie
They're open til 11 BUT no carry out after 9:40pm ZERO STARS.
Food was really good and done fast. Atmosphere was fine but they were playing Biggie on the radio and I could have went for some Pac.
Atmosphere: 4
Food: 5
Service: 5
First of all, they outsource their phone orders to a call center. The guy who took the call didn’t even know what I was talking about when I tried to place my order so I hung up and did it online. Pizza showed up within an hour. It was awesome.Now, here we are the day after and my fiancé and I both have food poisoning. The garlic chicken pizza is the only thing that we both ate in common yesterday.Would 10/10 avoid this place because of their poor customer service and poor food quality.
We wanted a pizza for 11:30a.m. on a Friday. Tried to order online at 10:45. Earliest available pickup time 11:45. Called them. They said they needed an hour to prepare. At 11:05 order status said "ready to pickup". If you want a cold pizza, this is the place to go.
Restaurantji Recommends
Always good pizza. And that's good cause it's in my neighborhood.
Love you stuffed crust pizza. Best pizza. And the cheese stick or so good.
Love Papa Johns, haven’t had any issues at this location
Did not get what I ordered and was over charged. Just sooooooo bummed here my 43$ order ??
Online ordering is easy, $10 for large 3 topping is decent deal. Food was ready quickly, everything was good, just wished they offered green olives.