Birthday Cake review only:Ordered on-line. Cake design in person is MUCH better than pictured on-line. They have an amazing artist! We have ordered Birthday cakes from this location 2x and have never been disappointed!Our theme was St. Patrick's day...**I couldn't add a photo to this review, but if you look into their LATEST photo, you'll see it! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Tammy Chambers
Had a very bad experience here, and it’s really too bad as I Love ? IceCream.
Atmosphere: 1
Food: 2
Service: 1
Noah Mudge
I could be wrong but I thought working with food and what not you have to wear a hairnet. I witnessed this employee with long hair put his whole head in the glass dangling his hair over the ice cream. I don’t have much interest eating hair with my ice cream but that’s just me. Management needs to do better or Baskin robins in general.
Service: 1
M B
Just a heads up if you go here expecting to be able to sit and enjoy your ice cream, they have gotten rid of all the tables and chairs. There is also no public restroom anymore. We were told to go to Fred Meyer to use the restroom as Baskin Robins restroom is now "employees only". Not a very family friendly vibe since you basically are left with the options of walk around Fred Meyer eating your ice cream or deal with the mess of having a preschooler eat it in the car. Also, prices have gone up significantly and their kids dino sundae is almost 6 bucks. That's for a scoop, a cookie piece and some sprinkles.
Atmosphere: 1
Food: 4
Service: 4
Jasmine Fernandez
Went in for ice cream last night after the superbowl and was straight up ignored and refused service to the entire group that I came in with.
Atmosphere: 1
Service: 1
Amber Latimer
Paying costumers can't use bathrooms!? Also please teach your employees to have some customer service. I shouldn't have tipped 25%!!
Atmosphere: 1
Food: 1
Service: 1
Will Harris
Stop the “woke” approach with dealing with your customers. Put the tables back in your lobby. ?
Atmosphere: 1
Food: 5
Service: 4
Allofus Ra
Went for a ice cream cake. 9" round cake ran me about $50. Seemed pricey but it was very tasty.Customer service was great. The 4 star is just due to the cost.
Carolina Marin-Melgar
I went to get ice cream today to take home and I found 2 PIECES OF HAIR IN MY ICE CREAM it’s very disgusting that I found 2 pieces of hair, I didn’t even want to eat it anymore. DISGUSTING TRULY DISGUSTING !!!!
I understand there's some young workers here but this place is slow and unprofessional. I don't wanna be standing around seeing workers having totally different conversations while im waiting for them to serve me. The people working here are immature and waste time chatting around instead of helping you and providing good customer service. Doesnt help that theyre always out of a certain ice cream when you go.
Jesus
really bad experience here, a lady working here had really bad attitude whilst serving me and i felt as i was rushed having to pick.Would not recommend this baskin robbins this was by far the worst experience ive had at one of these stores
Arturo Emilio
The ladies working here that served me were incredibly immature and slow.Very rude and unprofessional, i expected more but it seems that this place has gone downhill
Maxwell E.
The service here was awful and slow, i could see and hear the workers here gossiping and laughing. I couldn't even look at the menu for long because of the lady rushing me and staring at me the entire time.
Birthday Cake review only:Ordered on-line. Cake design in person is MUCH better than pictured on-line. They have an amazing artist! We have ordered Birthday cakes from this location 2x and have never been disappointed!Our theme was St. Patrick's day...**I couldn't add a photo to this review, but if you look into their LATEST photo, you'll see it! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Had a very bad experience here, and it’s really too bad as I Love ? IceCream.
Atmosphere: 1
Food: 2
Service: 1
I could be wrong but I thought working with food and what not you have to wear a hairnet. I witnessed this employee with long hair put his whole head in the glass dangling his hair over the ice cream. I don’t have much interest eating hair with my ice cream but that’s just me. Management needs to do better or Baskin robins in general.
Service: 1
Just a heads up if you go here expecting to be able to sit and enjoy your ice cream, they have gotten rid of all the tables and chairs. There is also no public restroom anymore. We were told to go to Fred Meyer to use the restroom as Baskin Robins restroom is now "employees only". Not a very family friendly vibe since you basically are left with the options of walk around Fred Meyer eating your ice cream or deal with the mess of having a preschooler eat it in the car. Also, prices have gone up significantly and their kids dino sundae is almost 6 bucks. That's for a scoop, a cookie piece and some sprinkles.
Atmosphere: 1
Food: 4
Service: 4
Went in for ice cream last night after the superbowl and was straight up ignored and refused service to the entire group that I came in with.
Atmosphere: 1
Service: 1
Paying costumers can't use bathrooms!? Also please teach your employees to have some customer service. I shouldn't have tipped 25%!!
Atmosphere: 1
Food: 1
Service: 1
Stop the “woke” approach with dealing with your customers. Put the tables back in your lobby. ?
Atmosphere: 1
Food: 5
Service: 4
Went for a ice cream cake. 9" round cake ran me about $50. Seemed pricey but it was very tasty.Customer service was great. The 4 star is just due to the cost.
I went to get ice cream today to take home and I found 2 PIECES OF HAIR IN MY ICE CREAM it’s very disgusting that I found 2 pieces of hair, I didn’t even want to eat it anymore. DISGUSTING TRULY DISGUSTING !!!!
The one they call V is the MVP! Thank you crew!
Restaurantji Recommends
Why can’t you guys have tables and chairs?
I understand there's some young workers here but this place is slow and unprofessional. I don't wanna be standing around seeing workers having totally different conversations while im waiting for them to serve me. The people working here are immature and waste time chatting around instead of helping you and providing good customer service. Doesnt help that theyre always out of a certain ice cream when you go.
really bad experience here, a lady working here had really bad attitude whilst serving me and i felt as i was rushed having to pick.Would not recommend this baskin robbins this was by far the worst experience ive had at one of these stores
The ladies working here that served me were incredibly immature and slow.Very rude and unprofessional, i expected more but it seems that this place has gone downhill
The service here was awful and slow, i could see and hear the workers here gossiping and laughing. I couldn't even look at the menu for long because of the lady rushing me and staring at me the entire time.