Service was terrible. Stood at the counter for 5 minutes, no one came to help us. When she finally came to the front she said “I’ll be with you in a minute. 5 minutes later she finally came out to the counter. Worst service I’ve experienced.
Jacque Serrano
When are restraunts going to start including things that diebetics can drink. At least start carrying a Splenda or artificial sweetener so we can drink something that won't put us in a coma.
Atmosphere: 1
Food: 1
Service: 1
Jo V.
Came here about a week ago. I ordered an all about fruit tea, a classic milk tea, and a house milk tea, all with boba. I asked to order a side of popping boba but in a separate cup so I can feed the popping bobas to my son. Before any consideration, the person assisting me immediately said, "no, we can't do that." Maybe they can't and management should look into making that change. I was willing to pay for an extra side and throw in for whatever an extra cup charge could be, but oh well. Or maybe it was the person assisting us. Whatever it was, this has never been an issue anywhere else I've gone. The experience wasn't great. The drinks were bland and the bobas were hard. Originally in the classic milk tea we asked for black tea base but they were out so we settled for green tea instead. Left my craving still to be desired. We won't be back, especially considering there is another boba spot now in the mall that is open and we will give a try to instead.
Shanette M.
I ordered a banana strawberry smoothie and it was watery. They were not busy and I was the only customer at the time. So I am unsure how they did not make my drink out of this world. The prices were reasonable and the customer service was actually good.
Gabrielle Birney
The drinks are always delicious!
Atmosphere: 2
Food: 5
Service: 2
SpicyIcy
The tea was very very sweet couldn’t really enjoy it. But other then that the service was amazing ?
Atmosphere: 4
Food: 2
Service: 4
Vanessa Reyes
First bad experience, it used to be a great place to get boba drinks, but today my order was started, and then they just jumped into washing all the dishes before finishing my order, I asked to please to complete my order but one of the three employees there keep saying "sorry we are just too busy"
Astrid
The menu is stacked with fun options. Service could use a boost. Someone was coughing and talking around a sucker when we were there. Not the greatest
Atmosphere: 4
Food: 4
Service: 2
Dan T.
Bizarre. Line of people waiting to order. 3 employees decide to stop everything and chit chat among themselves for a few minutes. We left.
Liz Patrick
I get the fruit tea when I go and it is so tasty. Would recommend!!Kid-friendliness: Drinks are good and kids would like them. Lots of parking at the mall in South Hill.
They have the best service and top over all a nice quality and taste and the best price fro something you can get anytime so I would definitely recommend Brew TeaKid-friendliness: Definitely kid friendly and don’t give it to kids under the age of 7
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Fruit Tea
Ayla M
Fast service and I like that their smoothies and shakes were made of real fruit.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Avocado Banana
Andrelyn Izquierdo
This place is the best restaurant to get your Boba Smoothie. I love to get their Strawberry Coconut drink with Mango Popping Boba, Lychee Jelly, and Crystal Boba. The crystal boba is a harder texture compared to the popping boba. The popping does exactly as its name, explodes in your mouth full of flavor after collapsing into it from their large size straw. This fruity mix is AMAZING!!!!Comparing the price to other places, it is cheaper and you end up getting more for your buck in comparison to other places only providing a tiny bit of boba that layers the bottom of the drink cup. There's so many options to try in a couple of different ways. I haven't tried the tea yet since I usually only purchase their smoothies.Whenever I have a question about trying something new, each employee has been friendly to provide their opinion as well as a suggestion. One of the most helpful employees has been the darker skin girl with brunette curly hair. She's speedy with making her drinks and knows the entire menu. Despite having seen people be rude to her, she still carries herself well.Whenever I go there and it's busy, she and the rest of the staff buzz around like busy bees trying to get everyone's order out in a timely manner while keeping the kitchen clean. Someone is always doing the dishes keeping all of the equipment spotless. If you're around the South Hill Mall and visit the food court, this place is a must to go to.My only issue is that I went there at 8pm when the mall closes at 9pm and the place was already closed down with one employee left. She had mentioned that depending on how busy it is, they have to close up at 7:30pm or 8pm. This was the only time I wasn't able to get a drink from them when I went to the mall just to go here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Mango
Andrelyn I.
This place is the best restaurant to get your Boba Smoothie. I love to get their Strawberry Coconut drink with Mango Popping Boba, Lychee Jelly, and Crystal Boba. The crystal boba is a harder texture compared to the popping boba. The popping does exactly as its name, explodes in your mouth full of flavor after collapsing into it from their large size straw. This fruity mix is AMAZING!!!!Comparing the price to other places, it is cheaper and you end up getting more for your buck in comparison to other places only providing a tiny bit of boba that layers the bottom of the drink cup. There's so many options to try in a couple of different ways. I haven't tried the tea yet since I usually only purchase their smoothies. Whenever I have a question about trying something new, each employee has been friendly to provide their opinion as well as a suggestion. One of the most helpful employees has been the darker skin girl with brunette curly hair. She's speedy with making her drinks and knows the entire menu. Despite having seen people be rude to her, she still carries herself well. Whenever I go there and it's busy, she and the rest of the staff buzz around like busy bees trying to get everyone's order out in a timely manner while keeping the kitchen clean. Someone is always doing the dishes keeping all of the equipment spotless. If you're around the South Hill Mall and visit the food court, this place is a must to go to.My only issue is that I went there at 8pm when the mall closes at 9pm and the place was already closed down with one employee left. She had mentioned that depending on how busy it is, they have to close up at 7:30pm or 8pm. This was the only time I wasn't able to get a drink from them when I went to the mall just to go here.
Prestomatic FPV
The tea and service is great! Even being short staffed they take pride and care in their service and quality!The all about fruit tea is amazing! Not too sweet, but the flavors are perfect when you’re hot and thirsty!THANK YOU for the refreshing change is drink choices!Kid-friendliness: The logos on the cups and the bright colors, makes my son always want one, even if he doesn’t drink it all.
Service was terrible. Stood at the counter for 5 minutes, no one came to help us. When she finally came to the front she said “I’ll be with you in a minute. 5 minutes later she finally came out to the counter. Worst service I’ve experienced.
When are restraunts going to start including things that diebetics can drink. At least start carrying a Splenda or artificial sweetener so we can drink something that won't put us in a coma.
Atmosphere: 1
Food: 1
Service: 1
Came here about a week ago. I ordered an all about fruit tea, a classic milk tea, and a house milk tea, all with boba. I asked to order a side of popping boba but in a separate cup so I can feed the popping bobas to my son. Before any consideration, the person assisting me immediately said, "no, we can't do that." Maybe they can't and management should look into making that change. I was willing to pay for an extra side and throw in for whatever an extra cup charge could be, but oh well. Or maybe it was the person assisting us. Whatever it was, this has never been an issue anywhere else I've gone. The experience wasn't great. The drinks were bland and the bobas were hard. Originally in the classic milk tea we asked for black tea base but they were out so we settled for green tea instead. Left my craving still to be desired. We won't be back, especially considering there is another boba spot now in the mall that is open and we will give a try to instead.
I ordered a banana strawberry smoothie and it was watery. They were not busy and I was the only customer at the time. So I am unsure how they did not make my drink out of this world. The prices were reasonable and the customer service was actually good.
The drinks are always delicious!
Atmosphere: 2
Food: 5
Service: 2
The tea was very very sweet couldn’t really enjoy it. But other then that the service was amazing ?
Atmosphere: 4
Food: 2
Service: 4
First bad experience, it used to be a great place to get boba drinks, but today my order was started, and then they just jumped into washing all the dishes before finishing my order, I asked to please to complete my order but one of the three employees there keep saying "sorry we are just too busy"
The menu is stacked with fun options. Service could use a boost. Someone was coughing and talking around a sucker when we were there. Not the greatest
Atmosphere: 4
Food: 4
Service: 2
Bizarre. Line of people waiting to order. 3 employees decide to stop everything and chit chat among themselves for a few minutes. We left.
I get the fruit tea when I go and it is so tasty. Would recommend!!Kid-friendliness: Drinks are good and kids would like them. Lots of parking at the mall in South Hill.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Strawberry Fruit Tea
Restaurantji Recommends
They have the best service and top over all a nice quality and taste and the best price fro something you can get anytime so I would definitely recommend Brew TeaKid-friendliness: Definitely kid friendly and don’t give it to kids under the age of 7
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Fruit Tea
Fast service and I like that their smoothies and shakes were made of real fruit.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Avocado Banana
This place is the best restaurant to get your Boba Smoothie. I love to get their Strawberry Coconut drink with Mango Popping Boba, Lychee Jelly, and Crystal Boba. The crystal boba is a harder texture compared to the popping boba. The popping does exactly as its name, explodes in your mouth full of flavor after collapsing into it from their large size straw. This fruity mix is AMAZING!!!!Comparing the price to other places, it is cheaper and you end up getting more for your buck in comparison to other places only providing a tiny bit of boba that layers the bottom of the drink cup. There's so many options to try in a couple of different ways. I haven't tried the tea yet since I usually only purchase their smoothies.Whenever I have a question about trying something new, each employee has been friendly to provide their opinion as well as a suggestion. One of the most helpful employees has been the darker skin girl with brunette curly hair. She's speedy with making her drinks and knows the entire menu. Despite having seen people be rude to her, she still carries herself well.Whenever I go there and it's busy, she and the rest of the staff buzz around like busy bees trying to get everyone's order out in a timely manner while keeping the kitchen clean. Someone is always doing the dishes keeping all of the equipment spotless. If you're around the South Hill Mall and visit the food court, this place is a must to go to.My only issue is that I went there at 8pm when the mall closes at 9pm and the place was already closed down with one employee left. She had mentioned that depending on how busy it is, they have to close up at 7:30pm or 8pm. This was the only time I wasn't able to get a drink from them when I went to the mall just to go here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Mango
This place is the best restaurant to get your Boba Smoothie. I love to get their Strawberry Coconut drink with Mango Popping Boba, Lychee Jelly, and Crystal Boba. The crystal boba is a harder texture compared to the popping boba. The popping does exactly as its name, explodes in your mouth full of flavor after collapsing into it from their large size straw. This fruity mix is AMAZING!!!!Comparing the price to other places, it is cheaper and you end up getting more for your buck in comparison to other places only providing a tiny bit of boba that layers the bottom of the drink cup. There's so many options to try in a couple of different ways. I haven't tried the tea yet since I usually only purchase their smoothies. Whenever I have a question about trying something new, each employee has been friendly to provide their opinion as well as a suggestion. One of the most helpful employees has been the darker skin girl with brunette curly hair. She's speedy with making her drinks and knows the entire menu. Despite having seen people be rude to her, she still carries herself well. Whenever I go there and it's busy, she and the rest of the staff buzz around like busy bees trying to get everyone's order out in a timely manner while keeping the kitchen clean. Someone is always doing the dishes keeping all of the equipment spotless. If you're around the South Hill Mall and visit the food court, this place is a must to go to.My only issue is that I went there at 8pm when the mall closes at 9pm and the place was already closed down with one employee left. She had mentioned that depending on how busy it is, they have to close up at 7:30pm or 8pm. This was the only time I wasn't able to get a drink from them when I went to the mall just to go here.
The tea and service is great! Even being short staffed they take pride and care in their service and quality!The all about fruit tea is amazing! Not too sweet, but the flavors are perfect when you’re hot and thirsty!THANK YOU for the refreshing change is drink choices!Kid-friendliness: The logos on the cups and the bright colors, makes my son always want one, even if he doesn’t drink it all.
Atmosphere: 5
Service: 5
Recommended dishes: Fruit Tea