Just walked in to order some food and asked a simple question about the menu and was greeted with attitude and a grimace on her face. At that point, I knew something was going to happen to my food if I ordered from there. Definitely will not come here again and make sure everyone from my company doesn't as well...
Atmosphere: 1
Service: 1
jim mcdougal
The food was so good. I love the spicy chicken teriyaki.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General Tsao Chicken, Spicy Chicken Teriyaki
Tatiana Holtz
Called about getting extra of something cuz doordash didn't have the option, they lady who answered the phone told me to call doordash and hung up. How rude! Like seriously!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Teriyaki
Edgar Cruz
Family owned businesses,have always ordered Kyoto special from them (5+ years)Large servings and food is always well cooked and tastes perfect.Parking: Lots of parking spots all around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu, Kyoto Special
Gary H
tldr they are hella rude, messed up my order, charged me too much, and took my receipt away.We called in to order chicken teriyaki with white rice. When I arrived to pick it up, the cashier argued for a VERY long time saying the order was for fried rice.After getting tired of arguing, I gave in and accepted the fried rice. Then I noticed the bill was excessively high and didn't match the posted menu prices. She charged me $4 for selecting fried rice. She could not identify the fee anywhere on the menu, and would not fix this. She also took away the itemized receipt.
Atmosphere: 1
Food: 3
Service: 1
Ayla Moon
I am going to agree with other reviews on this one and say the owner is rude !! They don’t speak good English here and will get mad at you when THEY mess up the order. Learn English better if you’re going to run a business in America , have some respect for your paying customers. I don’t care if you’re old and foreign. Learn better , not coming back I will be trying WOK teriyaki on river road 1 mile away from this place
What an absolute atrocity of an owner here. They have an option to order online, so that’s what I did. When I came in to pick it up she said “no online order” and refused to talk to me. I was charged $45 for 3 meals. I have an online receipt, and charged via my credit card. But she refused to talk to me. Literally said “I don’t want to talk to you”. I just wanted help to figure out why they have an online ordering system but no ability to pick up what you paid for. Incredibly rude owner. There was 0 other people in the building and she still refused to help.
Atmosphere: 1
Food: 1
Service: 1
Jamie Berry
Kinda rude, and they charge for extra sauce even when dining
Rude, could not get help. Stood at counter for 5 minutes. Nothing.
Service: 1
Kim George
Wonderful food, can't say enough!!Fast service...so much food it lasted me 3 meals!!Makes me want more just thinking about it.
Atmosphere: 5
Food: 5
Service: 5
Samuel Carveth
Great food, recommend the tofu teriyaki, but probably won't sit in againVegetarian options: Tofu and vegetable options
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Doris Cruz
Really, good. Not to sweet not to salty . Perfect 10/10
Amber Sargent
I ordered 4 chicken teriyaki for takeout tonight. Ready in less than 10 minutes. Reasonable price, deliciously perfect meals, clearly made by a gramma and grampa that run the place. Great value
Just walked in to order some food and asked a simple question about the menu and was greeted with attitude and a grimace on her face. At that point, I knew something was going to happen to my food if I ordered from there. Definitely will not come here again and make sure everyone from my company doesn't as well...
Atmosphere: 1
Service: 1
The food was so good. I love the spicy chicken teriyaki.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: General Tsao Chicken, Spicy Chicken Teriyaki
Called about getting extra of something cuz doordash didn't have the option, they lady who answered the phone told me to call doordash and hung up. How rude! Like seriously!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Teriyaki
Family owned businesses,have always ordered Kyoto special from them (5+ years)Large servings and food is always well cooked and tastes perfect.Parking: Lots of parking spots all around
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu, Kyoto Special
tldr they are hella rude, messed up my order, charged me too much, and took my receipt away.We called in to order chicken teriyaki with white rice. When I arrived to pick it up, the cashier argued for a VERY long time saying the order was for fried rice.After getting tired of arguing, I gave in and accepted the fried rice. Then I noticed the bill was excessively high and didn't match the posted menu prices. She charged me $4 for selecting fried rice. She could not identify the fee anywhere on the menu, and would not fix this. She also took away the itemized receipt.
Atmosphere: 1
Food: 3
Service: 1
I am going to agree with other reviews on this one and say the owner is rude !! They don’t speak good English here and will get mad at you when THEY mess up the order. Learn English better if you’re going to run a business in America , have some respect for your paying customers. I don’t care if you’re old and foreign. Learn better , not coming back I will be trying WOK teriyaki on river road 1 mile away from this place
Atmosphere: 3
Food: 3
Service: 1
Local decent price and decent
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Yakisoba, Mongolian Beef, Egg Roll, Beef Fried Rice, Beef Teriyaki, Spicy Chicken Teriyaki, Stir Fried Rice
Horrible customer service. Owner is really rude.
What an absolute atrocity of an owner here. They have an option to order online, so that’s what I did. When I came in to pick it up she said “no online order” and refused to talk to me. I was charged $45 for 3 meals. I have an online receipt, and charged via my credit card. But she refused to talk to me. Literally said “I don’t want to talk to you”. I just wanted help to figure out why they have an online ordering system but no ability to pick up what you paid for. Incredibly rude owner. There was 0 other people in the building and she still refused to help.
Atmosphere: 1
Food: 1
Service: 1
Kinda rude, and they charge for extra sauce even when dining
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
Rude, could not get help. Stood at counter for 5 minutes. Nothing.
Service: 1
Wonderful food, can't say enough!!Fast service...so much food it lasted me 3 meals!!Makes me want more just thinking about it.
Atmosphere: 5
Food: 5
Service: 5
Great food, recommend the tofu teriyaki, but probably won't sit in againVegetarian options: Tofu and vegetable options
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Really, good. Not to sweet not to salty . Perfect 10/10
I ordered 4 chicken teriyaki for takeout tonight. Ready in less than 10 minutes. Reasonable price, deliciously perfect meals, clearly made by a gramma and grampa that run the place. Great value
Atmosphere: 5
Food: 5
Service: 5