I enjoy coming here when I'm in the area. It's a great place to get a quick tasty sandwich that tastes fresh vs most of the other popular chain sandwich shops. Ingredients are always balanced well and not falling out all over the place, and their shakes are some of my favorite. I've never had an issue with customer service here; it's a pretty lax environment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Sandwich
Kelle Whitley
Avoid this location. Staff range from apathetic to flat out rude.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
Stephen Waters
My friend I came here recently because we had a long shift and I told her about this restaurant. She was ecstatic to try it and we both loved everything about this place. I’m definitely coming back if I’m in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Wreck & Mac and Cheese
Mike Montoya
Long time customer online order for 6 tonight I was just informed my order will be another 20 minutes which will put my order at 640 lady behind the counter was extremely rude!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sandwich
Craig Olson
Well I don't get it because it was just so-so sandwich I thought you know what's a little wax on the meat and then they had like too mushrooms in it and I could hardly find any pickle And you know there was hardly any onion come to think of it wasn't that good And you know there was hardly any onion come to think of it wasn't that good but the best part was that there was paper and it too or it tasted like paper I know you're not supposed to know it paper taste like but I know I can imagine it's something it's not very chewable And you know there was hardly any onion come to think of it wasn't that good but the best part was that there was paper and it too or it tasted like paper I know you're not supposed to know it paper taste like but I know I can imagine it's something that's not very 4 stars for the average they need4 stars for the average they need a recount.Vegetarian options: I wouldn't come here expecting a lot of selections for vegetarian it's mostly a meat place I believeDietary restrictions: I would ask the manager about gluten free bread I don't know if they have it.Parking: This isn't really great place for handicapped it's kind of very hard to find any spaces even near the door It's like a block away today it was Saturday though very busy That's gonna do for you that's gonna do stupidKid-friendliness: Get a small sandwichWheelchair accessibility: Hard to find a spot I didn't see where they were they're not close
Atmosphere: 2
Food: 1
Service: 3
Ghost
This sandwich shop is way too underrated! I've only heard of this place just recently, but I've never had such a delectable sandwich! Not only do they make such delicious sandwiches specially made for each customer, but the atmosphere in the sandwich shop almost makes you wanna stay and order to your hearts content. What's more is their own brand name hot peppers! They are such a delight I can't explain enough how much of a wonderful time I had here! Definitely coming here regularly! And I cannot explain how much I was surprised that after I was done taking these pictures..? My boyfriend had already ate his whole sandwich ? #GreatVibesOnly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Peppers Jar, The Wreck & Mac and Cheese, Pastrami, Avocado, Chicken Soup, Italian, Roast Beef, Farmhouse Salad, Powerhouse, Sandwich, Grilled Chicken, Salad, Farmhouse, Mediterranean, A Wreck, Italian Sandwich, Chicken Pot Pie Soup, Loaded Baked Potato, Turkey Club, Potbelly Whole Pickle
MrNova1969
They make great sandwiches and their macaroni and cheese is the best I've ever had!
Maverick Dawson
Great place with delicious sandwiches and friendly staff. Only complaint is how understaffed this location is, leading to long wait times. No food place should have only two employees working at a time, that is a recipe for disaster.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Sandwich
Dawson Wargin
Great staff and
Atmosphere: 5
Food: 5
Service: 5
Dana Jack
I'm giving the food 4 stars it's pretty good but I'm giving the service a one star because a week ago me and my family ordered some food and when I got home started to eat my salad there was a thermometer in it when I call and talk to the manager there he said a GM would give me a call in the next couple days it's been over a week the communication ain't working I spent over $35 just to be waiting for a phone call that is not happening
Went here twice to be sure. I’ve never been to another potbelly anywhere that’s as stingy with ingredients. What gives?
Atmosphere: 2
Food: 2
Service: 2
Tami Prather
First time trying this restaurant and the experience was horrible. The workers had no patience and felt like I was a horrible customer for asking questions and changing things on my sandwich’s. Then when trying to pay, they were allowing another customer trying to purchase cookies get right next to me trying get in front of me while paying. Instead of making the other customer step back they allowed her to stand right next to me. Yes, I was there first and I expressed to the other customer and worker that was extremely rude and neither cared. Very disappointed and will let friends and family k ow my experience. Do better with your customer service!!!!!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sandwich, Loaded Baked Potato, Turkey Club
Chara C.
Not a great photo as I was already starving - but definitely disappointed by this a little bit. Ive been here multiple times trying different orders. Recently I have gotten the same order three times now, since I found a combo I like the best -- the first time from this location which was the best one (and favorite order so far) that I've had, second time was the worst at a different location, and third time back here hoping for that 1st time experience with this specfiic order... but disappointed (although not as bad as second). The sandwich seemed to be way too soggy, and couldve been toasted better - also didn't seem flat cut to me like the first time. There were also wayy too many peperoncinis (like multiple per bite, I had to pick them out because it was abnormal) and not the average amount that should come with this sandwich. Maybe thats also what caused the sandwich to be extra wet if there was vinegar that they soaked in? Not sure. There was also no chili, as there shouldve been in this sandwich. So it seems every sandwich/visit is really inconsistent. Just wish I could get that first sandwich again.
Miyah Love
Best TUNA sandwich EVER!! Wilson was super nice and the place was clean! Will be
Atmosphere: 5
Food: 5
Service: 5
Josh Forrest
This place always disappoints when ordering online. They always miss complete items, drinks, or instructions. I finally am able to get here in person, and they can't make meatball subs in-person. They are an online only item, as per the managers discretion, as the person told me. So they can't make things correctly when ordering online, and you can't order what you would like to, in-person... the food is decent otherwise.
I enjoy coming here when I'm in the area. It's a great place to get a quick tasty sandwich that tastes fresh vs most of the other popular chain sandwich shops. Ingredients are always balanced well and not falling out all over the place, and their shakes are some of my favorite. I've never had an issue with customer service here; it's a pretty lax environment.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian, Sandwich
Avoid this location. Staff range from apathetic to flat out rude.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
My friend I came here recently because we had a long shift and I told her about this restaurant. She was ecstatic to try it and we both loved everything about this place. I’m definitely coming back if I’m in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Wreck & Mac and Cheese
Long time customer online order for 6 tonight I was just informed my order will be another 20 minutes which will put my order at 640 lady behind the counter was extremely rude!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Sandwich
Well I don't get it because it was just so-so sandwich I thought you know what's a little wax on the meat and then they had like too mushrooms in it and I could hardly find any pickle And you know there was hardly any onion come to think of it wasn't that good And you know there was hardly any onion come to think of it wasn't that good but the best part was that there was paper and it too or it tasted like paper I know you're not supposed to know it paper taste like but I know I can imagine it's something it's not very chewable And you know there was hardly any onion come to think of it wasn't that good but the best part was that there was paper and it too or it tasted like paper I know you're not supposed to know it paper taste like but I know I can imagine it's something that's not very 4 stars for the average they need4 stars for the average they need a recount.Vegetarian options: I wouldn't come here expecting a lot of selections for vegetarian it's mostly a meat place I believeDietary restrictions: I would ask the manager about gluten free bread I don't know if they have it.Parking: This isn't really great place for handicapped it's kind of very hard to find any spaces even near the door It's like a block away today it was Saturday though very busy That's gonna do for you that's gonna do stupidKid-friendliness: Get a small sandwichWheelchair accessibility: Hard to find a spot I didn't see where they were they're not close
Atmosphere: 2
Food: 1
Service: 3
This sandwich shop is way too underrated! I've only heard of this place just recently, but I've never had such a delectable sandwich! Not only do they make such delicious sandwiches specially made for each customer, but the atmosphere in the sandwich shop almost makes you wanna stay and order to your hearts content. What's more is their own brand name hot peppers! They are such a delight I can't explain enough how much of a wonderful time I had here! Definitely coming here regularly! And I cannot explain how much I was surprised that after I was done taking these pictures..? My boyfriend had already ate his whole sandwich ? #GreatVibesOnly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Peppers Jar, The Wreck & Mac and Cheese, Pastrami, Avocado, Chicken Soup, Italian, Roast Beef, Farmhouse Salad, Powerhouse, Sandwich, Grilled Chicken, Salad, Farmhouse, Mediterranean, A Wreck, Italian Sandwich, Chicken Pot Pie Soup, Loaded Baked Potato, Turkey Club, Potbelly Whole Pickle
They make great sandwiches and their macaroni and cheese is the best I've ever had!
Great place with delicious sandwiches and friendly staff. Only complaint is how understaffed this location is, leading to long wait times. No food place should have only two employees working at a time, that is a recipe for disaster.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Sandwich
Great staff and
Atmosphere: 5
Food: 5
Service: 5
I'm giving the food 4 stars it's pretty good but I'm giving the service a one star because a week ago me and my family ordered some food and when I got home started to eat my salad there was a thermometer in it when I call and talk to the manager there he said a GM would give me a call in the next couple days it's been over a week the communication ain't working I spent over $35 just to be waiting for a phone call that is not happening
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
Went here twice to be sure. I’ve never been to another potbelly anywhere that’s as stingy with ingredients. What gives?
Atmosphere: 2
Food: 2
Service: 2
First time trying this restaurant and the experience was horrible. The workers had no patience and felt like I was a horrible customer for asking questions and changing things on my sandwich’s. Then when trying to pay, they were allowing another customer trying to purchase cookies get right next to me trying get in front of me while paying. Instead of making the other customer step back they allowed her to stand right next to me. Yes, I was there first and I expressed to the other customer and worker that was extremely rude and neither cared. Very disappointed and will let friends and family k ow my experience. Do better with your customer service!!!!!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sandwich, Loaded Baked Potato, Turkey Club
Not a great photo as I was already starving - but definitely disappointed by this a little bit. Ive been here multiple times trying different orders. Recently I have gotten the same order three times now, since I found a combo I like the best -- the first time from this location which was the best one (and favorite order so far) that I've had, second time was the worst at a different location, and third time back here hoping for that 1st time experience with this specfiic order... but disappointed (although not as bad as second). The sandwich seemed to be way too soggy, and couldve been toasted better - also didn't seem flat cut to me like the first time. There were also wayy too many peperoncinis (like multiple per bite, I had to pick them out because it was abnormal) and not the average amount that should come with this sandwich. Maybe thats also what caused the sandwich to be extra wet if there was vinegar that they soaked in? Not sure. There was also no chili, as there shouldve been in this sandwich. So it seems every sandwich/visit is really inconsistent. Just wish I could get that first sandwich again.
Best TUNA sandwich EVER!! Wilson was super nice and the place was clean! Will be
Atmosphere: 5
Food: 5
Service: 5
This place always disappoints when ordering online. They always miss complete items, drinks, or instructions. I finally am able to get here in person, and they can't make meatball subs in-person. They are an online only item, as per the managers discretion, as the person told me. So they can't make things correctly when ordering online, and you can't order what you would like to, in-person... the food is decent otherwise.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Sandwich