Wendy's

930 George Washington Way, Richland
(509) 943-1018

Recent Reviews

Whit R.

This is the worst Wendy’s we have ever been to, from long wait times to being out of items to getting our order wrong, it’s always a s$&* show. The staff has no clue, and they go through people quickly. We were loyal Wendy’s fans. Not sure we will be back after we didn’t get 75% of last order because oven was broken??? I would avoid!Management should know by now that they have a problem, that they need to deal with, or is management the problem?

Atmosphere: 1

Food: 1

Service: 1

Paul Madsen

By far one of the worst run Wendy’s.

Atmosphere: 1

Food: 1

Service: 1

Stace P

I don’t know what happened. I don’t know if they hired a bunch of careless people, or why quality decreased so much, but I asked for a lettuce wrap bun for a chicken sandwich, and this is what they gave me. Why are you people so stingy about a good helping of fresh lettuce? What am I even paying for at this point?

Atmosphere: 1

Food: 1

Service: 1

MeMom StMartin

The queso fries barely had any queso. Was rushed thru the drive thru due to shift change.

Atmosphere: 4

Food: 4

Service: 4

Bruce M

Had two items ordered at drive through because lobby is closed until 9. Sat for 30 minutes waiting as I watch car after car order get their food and leave. Asked for my money back and left. They need better management or hire some help.

Service: 2

Viki Smithburg

Love the chili!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili

Amber Kline

A typical Wendy's. The only thing I don't like about Wendy's is a lot of times they seem understaffed, and a lot of times there is a long wait. But the food was good, but rather expensive honestly. But most fast food places are nowadays.Parking: Always plenty of parking.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Baconator

Tade Tade

Thank you for charging me twice for cold chicken nuggets and watered down lemonade. Also taking apparently all the money out of my bank account was just the cherry on top of this terrible interaction.

Atmosphere: 1

Food: 1

Service: 1

Eric Corwin

Frequently runs out of food items. No bacon? No nuggets? The food is so-so, but is as good as any other Wendy's. The restaurant is worn down and in need of renovation. The dining room has remained unchanged in nearly 10 years and needs either TLC or a good scrubbing. Other comments about slow service may be unfounded, but YMMV.

Atmosphere: 2

Food: 2

Service: 3

Rhonda Peters

We went there last night and was very unhappy with our food both burgers were cold the cheese wasn't even melted ,fries were definitely cold we used to come here alot but I don't think we will much more

Scott Tobin

Literally the worst Wendy's ever, whoever orders supplies here needs to be fired. Their constantly out of potatoes and it's a toss up if they have whatever else your ordering, like basic coke. How the hell do you run a resteraunt that never has what your customer wants.

Atmosphere: 1

Food: 4

Service: 1

Andrew Brasser

Got the baconator on a sale. Not too many ways to really screw it up, but the bacon was fairly crisp and not limp and soggy. Fries were a bit cold and salty.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Baconator, Chili

Matthew

The food is good but its the wonderful guys and gals who work hard and go out of thier way to make sure you have a wonderful memorable experience. Especially the night crew, every time I come here wether it's to eat or to pick up a delivery, they are always outstanding and incredible in so many ways, I wanted to say I truly appreciate all of them and they always brighten my day :)A simple act of kindness can create a world of bright smiles, kind hearts and endless amazing possibilities.Everyone here shows me that every time I stop by :) and they are all truly amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries, Hamburger, Dave's Double, Baconator, Chili, Fries

Aleks ZHNITKOVSKYI

I don’t know what to call this guy who has white curly hair, but he’s always kind of angry and unfriendly. I really don’t like it when it’s him who serves me, because of him I immediately lose my

Atmosphere: 1

Service: 1

Gabriel Mackley

I went to drive thru and they did not want to take my order! I went there yesterday morning and they took my order but got my order

Atmosphere: 2

Food: 2

Service: 1

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