Really attentive service and a fun interactive meal. I had a lot of fun ordering meats, fish, tofu and veggies to cook in my spicy and bone broth. There’s a cute little robot that brings the food to your table and a sauce bar to create your own adventure of flavors.I really enjoyed my dinner here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Soup, Dancing Noodle, Spicy Soup Base, Noodles, Hot Pot
Rima Z.
First hot pot experience - outstanding! Gentle and attentive service. The robot delivery assistant is cute; the waiter removes the food items and places on the table, explaining the dish and optimal cooking time for each ingredient. The interior is spacious, incredibly clean, quiet. with a centrally located sauce bar (more later). One begins by selecting a liquid in which to cook the food. We selected miso, mushroom, and Tom young goong. We went a little crazy ordering the proteins and vegetables but managed to finish just about everything. We had steak, lamb, tofu presented three different ways and a variety of veggies. Tip - pay the few extra dollars for the sauce bar. Not only were there a large array of different sauces, (sesame, peanut, soy, chili, etc) and toppings, there was fruit, a variety of chips and snacks, and jellied treats. On the way out, one could take individually wrapped snacks, and the most adorable ice cream shaped like bamboo. The flavor was almost like a creamy matcha. Delish! Can't post this with a special mention of the restroom, which really deserves 6 stars on its own. Easily the cleanest and best smelling bathroom in town. Heated seats?! A multitude of buttons to clean one's posterior, should one so choose. Next to the sink, you will find a small dispenser with tiny cups and mouthwash. Again, first time visiting (and not the last), but it was evident that this team really wanted to ensure one had the best hot pot experience. Mission accomplished!
Kayla Pulito
Great hot pot! Recommend coming here hungry and with friends! So tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce Bar, Noodles, Hot Pot
Ellen Jensen
Soooooo good!
Alice W.
Haidilao Hot Pot in Seattle offers an unforgettable dining experience that tantalizes the taste buds and delights the senses. From the moment you step inside, you're enveloped in a warm and inviting atmosphere, with attentive staff ready to cater to your every need. The highlight of the experience is, of course, the hot pot itself. The selection of fresh ingredients is extensive, with everything from succulent meats to crisp vegetables and flavorful broths. Each bite is a burst of flavor, and the interactive nature of cooking your own food at the table adds an element of fun and camaraderie to the meal. Service here is top-notch. The staff goes above and beyond to ensure your dining experience is nothing short of exceptional. Whether it's explaining how to use the hot pot or recommending the perfect dipping sauce, they're always friendly, knowledgeable, and attentive. The ambiance is another standout feature of Haidilao Hot Pot. The restaurant is beautifully decorated, with modern yet cozy touches that create the perfect setting for a memorable meal. It's the ideal spot for a gathering with friends or a special celebration. Overall, Haidilao Hot Pot is a gem in Seattle's culinary scene. With its delicious food, impeccable service, and inviting atmosphere, it's no wonder it's become a favorite among locals and visitors alike. Highly recommended for anyone looking for a unique and delightful dining experience. Occasionally they had a 20% off for tech worker on their website
Caroline X.
I can't get enough of Haidilao when they're offering their special deals. The Angus beef for $1.99 and the Lamb shoulder for $2.99 were such good deals for the quality of meat you get. It's perfectly paired with their classic spicy broth. I always order the vegetable platter, mushrooms platter, and tofu platter to mix things up. And the fish roe lucky bag is a must-order for me every single time. The explosion of flavors inside that tofu bag filled with fish roe is delicious. The restaurant is very huge with some window seats that offer a view of Seattle downtown street. The highlight here is their sauce bar. With lots of options for appetizers, fruits, snacks, and desserts, there's something for everyone. And it's nice of them to provide instructions for each sauce style--it's a thoughtful touch. But I had some disappointing experiences. I have visited twice during non-busy hours, around 1-4pm, and the service can be a bit lacking. There were times when I couldn't find a server for 40 minutes, which was disappointing. However, my recent dinner visit was a different story--the service was prompt and attentive. Overall, Haidilao is a great spot for delicious hot pot. Based on my experience, I suggest going during dinner time for a better experience.
Adam Johnston
Fantastic experience, great service, great food. What more can I say.The one possible downside is that you really need to have at least some chopsticks skill. Otherwise, you might struggle to grab some items from the hot pot.As far as the additives are concerned, while the shrimp balls filled with duck egg were a fun experience, even our most skilled was struggling to keep hold of them in chopsticks. Also, be warned that while the fish is sliced thin enough that it can fall apart while you are trying to get it out of the soups, I'd still recommend getting some form of it, however. Definitely recommend getting the assorted mushrooms, as they work well to soak up the flavor of whatever soup base you have. Lastly, while we got the assorted veggies the first night, it was the bok choy that was the favorite, and is what we got on our second trip.Speaking of the soup bases, while it was too spicy for me, the other members of my party recommend the classic spicy soup over the regular spicy soup base, as that one, while hotter, had a much more vibrant flavor. In addition, while the name escapes me, there is a golden chicken soup base that was the overall favorite both nights we went.
Atmosphere: 5
Food: 5
Service: 5
Vash Ho
Staff was so kind and food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Hero (JJ)
It was a very wonderful experience as they constantly make sure you are ok, and they have spectacular service, I would definitely recommend this place to others.Dietary restrictions: They give you many options as far as your limitations on food, you have a Vas choice of decisions.
Been to so many times at Haidilao and noticed they are famous for their service and decided to bring my friend to try it out. The lady in the host area with short hair greeted us with a welcoming smile and took us to the table while explaining all the deals they had in lunch. The lady who received us seemed unfamiliar with English and also didn't seem familiar with what she was doing. so she handed me directly with the iPad and left us on the register page with zero explanation. Then she gave the table next to us the cloth cover to cover up their cloth to not get the smell from the hotpot but we had nothing. During the whole dining time, she only serves us the food from the robot and removes the empty dishes from the table then walks away with no services. I was unable to communicate with her when she kept walking away from me. That is probably also the reason why I found out when I got home that she didn’t give me the lamb shoulder price of 2.99 instead of the full price of 16.99. The food was great, the meat quality was also good, their sauce bar had a lot of options and they even had the ice Jelly with many toping to match with it. But spending over $100 in a restaurant that is famous for service but with no service is not worth it, especially since I got treated differently compared to the Chinese customer next to us.
It was actually our first time here in Seattle, mainly for the sakura con, we when for Qiaolin first day when we arrived, it was fantastic, and the people there were talking that there was another hotpot place close by, so we went in the second day, which is today, and I felt prejudice. The day we went in the restaurant was OCCUPIED, which is what we thought it would be, we joined the wait list and get though by that is gonna took around 40mins, which is fine. And going on we got sit faster than what we thought, luckily, and then, there it was a lady who looks like a manager bring us in and rudely tell us to "SIT DOWN" at our table and grab the iPad into my face and said something I don't understand.... Me and my friends were all shocked..once she realized we don't understand her, she ran away and speaking to another person... (indeed just told us to sign up a membership). Without any explanation or any heads-up!! our server took over her and apologize to us immediately and explained the situation that was going on, the Pomo that they have, but unfortunately we live down in Mississippi. The rest of the dining experience was beyond, our server also give us a free fried bun. I would say food is good, service was awesome, just the shocked makes the dining experience going down...
Brianne L.
Food service and the experience made it an amazing place to eat. Would go again. The robot bringing the food was adorable.
Lily Yee
They do not vouch for the parking garage.Sunday is $10 all day!This location had the 財神 dancing （ God of money) . If it is your birthday they will give a free dessert and blast a birthday song at your table . The free ice cream cup is near the exit( it is similar quality of those at a buffet).There are just so many hot-pot choices, nothing about this location stands out besides attentive service. They came back often for water refills.
Atmosphere: 3
Food: 3
Service: 4
Phuoc Huynh
Very good service and excellent food! Me and my wife enjoyed the place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Soup, Hot Pot
Chen Liang
It's delicious, there are many dishes, and the seasonings are the same as domestic ones. Highly recommended.
Really attentive service and a fun interactive meal. I had a lot of fun ordering meats, fish, tofu and veggies to cook in my spicy and bone broth. There’s a cute little robot that brings the food to your table and a sauce bar to create your own adventure of flavors.I really enjoyed my dinner here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Soup, Dancing Noodle, Spicy Soup Base, Noodles, Hot Pot
First hot pot experience - outstanding! Gentle and attentive service. The robot delivery assistant is cute; the waiter removes the food items and places on the table, explaining the dish and optimal cooking time for each ingredient. The interior is spacious, incredibly clean, quiet. with a centrally located sauce bar (more later). One begins by selecting a liquid in which to cook the food. We selected miso, mushroom, and Tom young goong. We went a little crazy ordering the proteins and vegetables but managed to finish just about everything. We had steak, lamb, tofu presented three different ways and a variety of veggies. Tip - pay the few extra dollars for the sauce bar. Not only were there a large array of different sauces, (sesame, peanut, soy, chili, etc) and toppings, there was fruit, a variety of chips and snacks, and jellied treats. On the way out, one could take individually wrapped snacks, and the most adorable ice cream shaped like bamboo. The flavor was almost like a creamy matcha. Delish! Can't post this with a special mention of the restroom, which really deserves 6 stars on its own. Easily the cleanest and best smelling bathroom in town. Heated seats?! A multitude of buttons to clean one's posterior, should one so choose. Next to the sink, you will find a small dispenser with tiny cups and mouthwash. Again, first time visiting (and not the last), but it was evident that this team really wanted to ensure one had the best hot pot experience. Mission accomplished!
Great hot pot! Recommend coming here hungry and with friends! So tasty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce Bar, Noodles, Hot Pot
Soooooo good!
Haidilao Hot Pot in Seattle offers an unforgettable dining experience that tantalizes the taste buds and delights the senses. From the moment you step inside, you're enveloped in a warm and inviting atmosphere, with attentive staff ready to cater to your every need. The highlight of the experience is, of course, the hot pot itself. The selection of fresh ingredients is extensive, with everything from succulent meats to crisp vegetables and flavorful broths. Each bite is a burst of flavor, and the interactive nature of cooking your own food at the table adds an element of fun and camaraderie to the meal. Service here is top-notch. The staff goes above and beyond to ensure your dining experience is nothing short of exceptional. Whether it's explaining how to use the hot pot or recommending the perfect dipping sauce, they're always friendly, knowledgeable, and attentive. The ambiance is another standout feature of Haidilao Hot Pot. The restaurant is beautifully decorated, with modern yet cozy touches that create the perfect setting for a memorable meal. It's the ideal spot for a gathering with friends or a special celebration. Overall, Haidilao Hot Pot is a gem in Seattle's culinary scene. With its delicious food, impeccable service, and inviting atmosphere, it's no wonder it's become a favorite among locals and visitors alike. Highly recommended for anyone looking for a unique and delightful dining experience. Occasionally they had a 20% off for tech worker on their website
I can't get enough of Haidilao when they're offering their special deals. The Angus beef for $1.99 and the Lamb shoulder for $2.99 were such good deals for the quality of meat you get. It's perfectly paired with their classic spicy broth. I always order the vegetable platter, mushrooms platter, and tofu platter to mix things up. And the fish roe lucky bag is a must-order for me every single time. The explosion of flavors inside that tofu bag filled with fish roe is delicious. The restaurant is very huge with some window seats that offer a view of Seattle downtown street. The highlight here is their sauce bar. With lots of options for appetizers, fruits, snacks, and desserts, there's something for everyone. And it's nice of them to provide instructions for each sauce style--it's a thoughtful touch. But I had some disappointing experiences. I have visited twice during non-busy hours, around 1-4pm, and the service can be a bit lacking. There were times when I couldn't find a server for 40 minutes, which was disappointing. However, my recent dinner visit was a different story--the service was prompt and attentive. Overall, Haidilao is a great spot for delicious hot pot. Based on my experience, I suggest going during dinner time for a better experience.
Fantastic experience, great service, great food. What more can I say.The one possible downside is that you really need to have at least some chopsticks skill. Otherwise, you might struggle to grab some items from the hot pot.As far as the additives are concerned, while the shrimp balls filled with duck egg were a fun experience, even our most skilled was struggling to keep hold of them in chopsticks. Also, be warned that while the fish is sliced thin enough that it can fall apart while you are trying to get it out of the soups, I'd still recommend getting some form of it, however. Definitely recommend getting the assorted mushrooms, as they work well to soak up the flavor of whatever soup base you have. Lastly, while we got the assorted veggies the first night, it was the bok choy that was the favorite, and is what we got on our second trip.Speaking of the soup bases, while it was too spicy for me, the other members of my party recommend the classic spicy soup over the regular spicy soup base, as that one, while hotter, had a much more vibrant flavor. In addition, while the name escapes me, there is a golden chicken soup base that was the overall favorite both nights we went.
Atmosphere: 5
Food: 5
Service: 5
Staff was so kind and food was delicious.
Atmosphere: 5
Food: 5
Service: 5
It was a very wonderful experience as they constantly make sure you are ok, and they have spectacular service, I would definitely recommend this place to others.Dietary restrictions: They give you many options as far as your limitations on food, you have a Vas choice of decisions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Haidilao Tripe Platter, Wagyu, Spicy Soup, Dancing Noodle, Pot, Sauce Bar, Noodles, Kobe Beef Belly Combo, Hot Pot, Vegetable Combo 蔬菜拼盘, Beef Tendon
Been to so many times at Haidilao and noticed they are famous for their service and decided to bring my friend to try it out. The lady in the host area with short hair greeted us with a welcoming smile and took us to the table while explaining all the deals they had in lunch. The lady who received us seemed unfamiliar with English and also didn't seem familiar with what she was doing. so she handed me directly with the iPad and left us on the register page with zero explanation. Then she gave the table next to us the cloth cover to cover up their cloth to not get the smell from the hotpot but we had nothing. During the whole dining time, she only serves us the food from the robot and removes the empty dishes from the table then walks away with no services. I was unable to communicate with her when she kept walking away from me. That is probably also the reason why I found out when I got home that she didn’t give me the lamb shoulder price of 2.99 instead of the full price of 16.99. The food was great, the meat quality was also good, their sauce bar had a lot of options and they even had the ice Jelly with many toping to match with it. But spending over $100 in a restaurant that is famous for service but with no service is not worth it, especially since I got treated differently compared to the Chinese customer next to us.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
It was actually our first time here in Seattle, mainly for the sakura con, we when for Qiaolin first day when we arrived, it was fantastic, and the people there were talking that there was another hotpot place close by, so we went in the second day, which is today, and I felt prejudice. The day we went in the restaurant was OCCUPIED, which is what we thought it would be, we joined the wait list and get though by that is gonna took around 40mins, which is fine. And going on we got sit faster than what we thought, luckily, and then, there it was a lady who looks like a manager bring us in and rudely tell us to "SIT DOWN" at our table and grab the iPad into my face and said something I don't understand.... Me and my friends were all shocked..once she realized we don't understand her, she ran away and speaking to another person... (indeed just told us to sign up a membership). Without any explanation or any heads-up!! our server took over her and apologize to us immediately and explained the situation that was going on, the Pomo that they have, but unfortunately we live down in Mississippi. The rest of the dining experience was beyond, our server also give us a free fried bun. I would say food is good, service was awesome, just the shocked makes the dining experience going down...
Food service and the experience made it an amazing place to eat. Would go again. The robot bringing the food was adorable.
They do not vouch for the parking garage.Sunday is $10 all day!This location had the 財神 dancing （ God of money) . If it is your birthday they will give a free dessert and blast a birthday song at your table . The free ice cream cup is near the exit( it is similar quality of those at a buffet).There are just so many hot-pot choices, nothing about this location stands out besides attentive service. They came back often for water refills.
Atmosphere: 3
Food: 3
Service: 4
Very good service and excellent food! Me and my wife enjoyed the place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Soup, Hot Pot
It's delicious, there are many dishes, and the seasonings are the same as domestic ones. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Haidilao Tripe Platter